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Sencore DMG 7000 User Manual

Digital media gateway software
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DMG 7000
Digital Media Gateway Software
User Manual
August 2019
8193A
www.sencore.com | 1.605.978.4600
Revision 1.0

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  • Page 1 DMG 7000 Digital Media Gateway Software User Manual August 2019 8193A www.sencore.com | 1.605.978.4600 Revision 1.0...
  • Page 2 This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.
  • Page 3 DMG 7000 – User Manual Revision History Date Version Description Author 8/22/19 Initial Release Page 3 (58)
  • Page 4 If the product has been dropped or damaged in any way. The product exhibits a distinct change in performance.  Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Sencore, or parts having the Page 4 (58)
  • Page 5 DMG 7000 – User Manual same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock or other hazards. Page 5 (58)
  • Page 6 DMG 7000 – User Manual SAFETY PRECAUTIONS There is always a danger present when using electronic equipment. Unexpected high voltages can be present at unusual locations in defective equipment and signal distribution systems. Become familiar with the equipment that you are working with and observe the following safety precautions.
  • Page 7 DMG 7000 – User Manual Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Package Contents The following is a list of the items that are included in the shipping carton: 1.

  • Page 8: Table Of Contents

    DMG 7000 – User Manual Table of Contents Section 1 Overview ................... 10 Product Introduction ....................11 Front Panel Overview ....................11 Rear Panel Overview ....................12 Section 2 Installation ..................14 Installation ........................14 Power Connection ..................... 14 Maintenance ......................15 Network Setup via KVM .....................
  • Page 9 DMG 7000 – User Manual – Acronyms and Glossary ............ 54 Appendix D – Warranty ................55 Appendix E – Support and Contact Information ........56 Appendix F – Open Source Software ............57 Appendix G Page 9 (58)

  • Page 10: Section 1 Overview

    DMG 7000 – User Manual Section 1 Overview Introduction This section includes the following topics: Product Introduction ....................11 Front Panel Overview ....................11 Rear Panel Overview ....................12 Page 10 (58)

  • Page 11: Product Introduction

    ProCare@Sencore.com Front Panel Overview There are three from factors for the DMG 7000 below are the details for each front panel and the features they will provide the user with The DMG 70010 Mini Unit 1.

  • Page 12: Rear Panel Overview

    3. Status indicators for Power, Hard drive activity, Management network activity, video network activity, and system status information. Rear Panel Overview The DMG 7000 form factors back panels will provide the user with the following connections The DMG 70010 Mini Unit 1. Wi-Fi Antenna connector 2.
  • Page 13 DMG 7000 – User Manual 5. System Video Output ports – (1) HDMI, (1) Display port and (1) VGA port 6. Power input port (19VDC) The DMG 70020 Field Unit 1. Power supply (120/240 AC switching power supply) 2. USB ports (two) for keyboard and mouse 3.

  • Page 14: Section 2 Installation

    To make the power connection, the user will: 1. mate the power cord to the adaptor; 2. mate the adaptor to the DC power jack on the back of the DMG 7000 mini 3. then mate the power plug to a protected AC outlet The DMG 70020 Field Unit has a single AC power connection provided on the chassis.

  • Page 15: Maintenance

    However, if the user has a need to pursue maintenance of any DMG 7000, please send an email request to one of our Sencore Pro Care members (ProCare@sencore.com) asking for the documentation of their specific platform.
  • Page 16 DMG 7000 – User Manual Page 16 (58)

  • Page 17: Section 3 Web Interface Operation

    DMG 7000 – User Manual Section 3 Web Interface Operation Introduction This section includes the following topics: Logging into the DMG Web Interface ................ 18 Control Panels ......................18 Title Ribbons ......................18 Buttons and Status Indicators ..................19 System Details with Global View ................20...

  • Page 18: Logging Into The Dmg Web Interface

    DMG 7000 – User Manual Logging into the DMG Web Interface To open the DMG 7000 web interface use one of the following supported browsers and navigate to the unit’s IP address:  Internet Explorer 9 & above  Google Chrome ...

  • Page 19: Buttons And Status Indicators

    DMG 7000 – User Manual Buttons and Status Indicators When the icon is shown user configuration is available. Clicking this button will open menus where settings can be changed by the user. The green Add button will allow the user to add new gateways or transmit paths to existing gateways.

  • Page 20: System Details With Global View

    DMG 7000 – User Manual Status in the DMG 7000 web interface is shown with LED status indicators: Status is good. No errors are present and function is operating Green LED normally. Status indicates function is affected by active error. To view Red LED the errors, navigate to Alarms panel to view Active Errors.
  • Page 21 DMG 7000 – User Manual Finally, the Logout button ( ) is provided and will allow the user to log out of the web client, returning them to the Login display page. Page 21 (58)

  • Page 22: Section 4 Web Interface Control Panels

    DMG 7000 – User Manual Section 4 Web Interface Control Panels Introduction This section includes the following topics: Gateway Control Panel ....................23 Admin Control Panel ....................32 Reporting Panel ......................42 About Control Panel ....................46 Page 22 (58)

  • Page 23: Gateway Control Panel

    DMG 7000 – User Manual Gateway Control Panel The Gateway control panel of the DMG 7000 web interface is used to configure the video processing details. This will include signal direction (transmit, receive or both), addresses to be received or delivered to and labeling of the gateways to help the user distinguish gateways from one another.

  • Page 24: Gateway Receive

    4.1.2 Gateway Receive The DMG 7000 is capable of reception and/or transmission of different protocols. Based upon the type of protocol the user selects, the available configuration settings will adapt to provide the best fit. Two settings that are common to all protocols are Receive which can be set to Enabled or Disabled, and Interface which can be set to Eth0 or Eth1.
  • Page 25 DMG 7000 – User Manual MPEG / IP (receive) Setting Available selections Description Mode Multicast, Unicast Defines broadcast or point-to-point input Defines the address of the stream to be Destination IP xxx.xxx.xxx.xxx received Defines the port of the stream to be...
  • Page 26 DMG 7000 – User Manual SRT (receive) Setting Available Description selections Defines the ‘handshake’ mechanism to Caller, Listener, Call Mode Rendezvous be used when establishing connection Defines the IP address of the stream on Remote IP xxx.xxx.xxx.xxx the remote device...
  • Page 27 Defines if a decryption of the received Disabled, AES-128, signal is needed, which decryption Decryption Mode AES-192, AES-256, standard to use, or if the DMG 7000 will Automatic automatically detect these. Provides the key to allow signal Decryption Key User entry processing if decryption is to be done.

  • Page 28: Gateway Transmit

    4.1.3 Gateway Transmit The DMG 7000 transmit feature is similar to the receive feature as based upon the type of protocol the user selects, the available configuration settings will adapt. There are also two settings common to all protocols; Transmit which can be set to Enabled or Disabled, and Interface which can be set to Eth0 or Eth1.
  • Page 29 DMG 7000 – User Manual TS Packets per IP 1 – 7 User defined value for Manual mode Packet UDP, RTP Defines the encapsulation mode of Encapsulation output SRT (transmit) Setting Available Description selections Defines the ‘handshake’ mechanism to Caller, Listener,...
  • Page 30 DMG 7000 – User Manual In Manual mode the user will define the number of TS packets per IP packet TS Packets Per 1 - 7 User defined value for Manual mode SRT Packet Time To Live 1 - 254...
  • Page 31 Defines if a decryption of the received Disabled, AES-128, signal is needed, which decryption Encryption Mode AES-192, AES-256, standard to use, if the DMG 7000 will Automatic automatically detect these. Provides the key to allow signal Encryption Key User entry processing if decryption is to be done.

  • Page 32: Additional Transmit Paths

    4.1.4 Additional Transmit paths The DMG 7000 will allow the user to configure a single gateway for multiple transmission paths. To add an additional transmission path the user will click on the button in the top left corner of the Gateway section. The gateway configuration window will open with an additional Transmit tab.

  • Page 33: Profiles

    4.2.3 SNMP MIB files The SNMP MIB files for the DMG 7000 can be obtained by clicking on the SNMP MIBs button at the top of the page. This will open a new tab within the current web browser and give the user a list of all available MIB files.

  • Page 34: Diagnostics

    4.2.4 Diagnostics The DMG 7000 provides the user the ability to take a snapshot of the ALL current unit settings, reported values, active alarms, and the alarm and log file history. This snapshot will be downloaded as an .XML format file that can be attached in an email or opened for viewing.
  • Page 35 DMG 7000 – User Manual opened this feature will allow the user to advance the software version the DMG 7000 operates on, or rollback the software version that the DMG 7000 operates on. Applying software updates 1. Click Upload button and browse to the appropriate software file 2.

  • Page 36: Reboot The Unit

    4.2.6 Reboot the Unit The DMG 7000 can be rebooted from the web interface Admin page. The ‘Reboot’ button is located in the top right corner of the Admin Control Panel. To perform a reboot, the user will click the reboot button. The system will prompt the user to confirm the reboot request.

  • Page 37: Unit Alias

    The configuration button for this feature is found under the General Settings title ribbon of the Admin control panel. The Unit Alias is a unique name or description the user can assign to the DMG 7000. The ‘Alias’ will be available on the unit web client and front panel.
  • Page 38 DMG 7000 – User Manual Setting Available Selections Description Hostname Alphanumeric, no spaces allowed Defines optional system name Default Defines which physical port Eth0, Eth1 Gateway gateway address is to be used Primary xxx.xxx.xxx.xxx IP address of Primary (DNS) Nameserver...

  • Page 39: Ssh Tunnels

    (DMG 7000 web client) is the default. 4.2.11 License Information Certain features of the DMG 7000 require licenses in order to be functional. The interface displays all licenses available as well as the following status:  License Locked or Unlocked ...

  • Page 40: Setting Unit Time And Date

    4.2.12 Setting Unit Time and Date The DMG 7000 can be set to synchronize with an NTP server or a manual data and time can be defined by the user. Click the “Configure Date/Time” cog icon to begin. These values are used to timestamp entries in the Alarm and Event logs under the Reporting tab.

  • Page 41: Configuring Snmp

    Clears SNMP Manager Address list Delete Single Entry Removes single address from SNMP Manager list 4.2.14 Syslog The DMG 7000 can be configured to send error and event logs formatted in the syslog protocol to a remote user specified Syslog server. Page 41 (58)

  • Page 42: Reporting Panel

    Defines the port of the Syslog server Reporting Panel The Reporting control panel in the DMG 7000 will provide the user with a list of active alarms, as well as a means to log the detected events. Active alarms are constantly updated to reflect the real-time state of the unit.

  • Page 43: Configuring The Alarms

    These instances are monitored within specific hardware and stream processing paths. How the DMG 7000 responds to the detection of the instance can be configured. Three ‘checkbox’ columns allow the user to define the system response. The checkbox at the top of the column can be used to enable or disable all instances in that column.
  • Page 44 Alarm This will cause the Error LED on the front of the unit and in the web client to illuminate. A checked box defines which instances will trigger the DMG 7000 to send trap SNMP Trap messages. The APPLY button at the bottom of the window will commit the settings changes to the system, while the CANCEL button will ignore any settings changes and close the configuration window.

  • Page 45: Event Logs

    Severity icon means the message is an Alarm and the unit status has been set to ‘Error’. This is the DMG 7000 associated date and time of the instance. Timestamp See Date/Time settings in Section 4.2.11. icon means the instance entered into an Error state.

  • Page 46: Configuring The Logs

    Configuration of the logs will provide the user with the same configuration options as covered in section 4.3.2. About Control Panel Under the About control panel there is information about the current software version, hardware/software options, how to contact Sencore, and details on third party software being used. 4.4.1 System Information This area of the control panel gives the user the unit serial number and software version installed.

  • Page 47: Third Party Software Information

    4.4.4 Third Party Software Information This area of the control panel can be expanded to show the third-party software used by the DMG 7000. For more details see Section 5 – Appendix D for a complete list. Page 47 (58)

  • Page 48: Section 5 Appendices

    DMG 7000 – User Manual Section 5 Appendices Introduction This section includes the following appendices: – Specifications ..............49 Appendix A – Error and Event List ............51 Appendix B – Internet Transport Protocol Explanation ......52 Appendix C – Acronyms and Glossary ............ 54 Appendix D –...

  • Page 49: Appendix A - Specifications

    DMG 7000 – User Manual Appendix A – Specifications DMG 7000 – Minimum Requirements For 100Mbps of throughput CPU: Intel Quad-Core 1.1Ghz, up to 2.4Ghz RAM: 4GB DDR4 2400MHz HDD: 32GB SSD For 250Mbps of throughput CPU: Intel Xeon 4-core 2.2Ghz...
  • Page 50 DMG 7000 – User Manual 10-79 UTF-8 characters Packets/IP Frame: Auto detect Transmit – Protocol and IP Range: UDP, Unicast Negotiation Modes: Caller, Listener, Rendezvous Latency: 20-8000ms, user configurable 0 – 50% of content bitrate Bandwidth Overhead: .25 – 50 Mb/s...

  • Page 51: Appendix B - Error And Event List

    DMG 7000 – User Manual Appendix B – Error and Event List Events Description Date/Time Changed The Date/Time setting of the system was changed NTP Updated The NTP Date/Time was updated Software Update Failed An attempted software update was unsuccessful...

  • Page 52: Appendix C - Internet Transport Protocol Explanation

    DMG 7000 – User Manual Appendix C – Internet Transport Protocol Explanation This section is intended to provide example system deployments of the DMG 7000 with all supported protocols. Each protocol can be used in different ways to accomplish the goal of distributing content reliability over unmanaged networks and internet connections.
  • Page 53 DMG 7000 – User Manual In this final example, the DMG 7000 is being used for signal acquisition from sources transmitted over an unmanaged network or internet connection. The goal of the DMG 7000 is to be protocol agnostic, allowing reception of MPEG/IP, SRT, Zixi and other protocols.

  • Page 54: Appendix D - Acronyms And Glossary

    DMG 7000 – User Manual Appendix D – Acronyms and Glossary Acronym Interpreted from The rate at which the compressed bit stream is delivered from the Bit Rate channel to the input of a decoder. DHCP Dynamic Host Configuration Protocol...

  • Page 55: Appendix E - Warranty

    Appendix E – Warranty Sencore One-Year Warranty: Sencore warrants this instrument against defects from any cause, except acts of God and abusive use, for a period of 1 (one) year from date of purchase. During this warranty period, Sencore will correct any covered defects without charge for parts, labor, or recalibration.

  • Page 56: Appendix F - Support And Contact Information

    Once an RMA number has been issued, the unit needs to be packaged and shipped back to Sencore. It’s best to use the original box and packaging for the product but if this not available, check with the customer service representative for the proper packaging instructions.

  • Page 57: Appendix G - Open Source Software

    DMG 7000 – User Manual Appendix G – Open Source Software The DMG 7000 includes: Package Version License Copyright amibios dmi 75dce7b GPL Version 2, June 1991 Claudio Matsuoka BusyBox 1.24.2 GPL Version 2, June 1991 Erik Anderson, et.al. dpdk 16.11...
  • Page 58 Sencore Inc. 3200 Sencore Drive Sioux Falls, SD 57107 USA www.sencore.com Copyright © 2019 Sencore Inc. 1.605.978.4600...

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