Sencore DMG 1200 User Manual

Sencore DMG 1200 User Manual

Digital media gateway
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DMG 1200
Digital Media Gateway

User Manual

August 2014
8099C
www.sencore.com | 1.605.978.4600
Revision 1.2

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Summary of Contents for Sencore DMG 1200

  • Page 1: User Manual

    DMG 1200 Digital Media Gateway User Manual August 2014 8099C www.sencore.com | 1.605.978.4600 Revision 1.2...
  • Page 2 Inquiries should be made directly to those companies. This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.
  • Page 3: Revision History

    DMG 1200 - User Manual Revision History Date Version Description Author 04/03/2013 2.2.0 Release 11/11/2013 2.3.0 Release 08/15/2014 2.4.0 Release Page 3 (37)
  • Page 4: Safety Instructions

     Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Sencore, or parts having the same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock or other hazards.
  • Page 5: Safety Precautions

    Slow-blo, as part of battery-supply circuit. FCC Class A Information The DMG 1200 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6: Table Of Contents

    Hardware Layout.......................... 10 DMG 1200 Chassis ........................10 General Considerations ......................11 Rack Installation ........................12 Controlling the DMG 1200 Using the Web GUI ................. 13 Output Settings.......................... 16 Admin Tab ..........................18 Reporting Tab..........................25 About Tab ..........................29 System Recovery ........................
  • Page 7: Table Of Figures

    DMG 1200 - User Manual Table of Figures Figure 1: Single DMG platform ........................10 Figure 2: Single DMG platform with ASI output option ................10 Figure 3: Dual DMG platform with ASI output option ................. 10 Figure 4: Rack mounting ..........................12 Figure 5: Login screen ..........................
  • Page 8: Introduction

    32 transport streams from ASI to IP, IP to ASI, or any combination in between. The DMG 1200 comes standard with IP and ASI I/O to offer flexibility for future changes in network architecture or sourcing content from two different interfaces.
  • Page 9 DMG 1200 - User Manual Abbreviations – Asynchronous Serial Interface – Bayonet Neil-Concelman Connector – Bits per second – DHCP Dynamic Host Configuration Protocol – Digital Video Broadcasting – Federal Communications Commission – Input/Output – Internet Protocol – kbps 1,000 bits per second –...
  • Page 10: Hardware Layout

    IP address of the unit. The control port is capable of both DHCP and static IP addressing. By default the IP address of the DMG 1200 is dynamically set to DHCP. Page 10 (37)
  • Page 11: General Considerations

    Power Connection Using the proper power connections is vital to the safe operation of the DMG 1200. Only use the supplied power cables or one with equal specifications. The DMG 1200 can be ordered with AC or DC Power supplies.
  • Page 12: Rack Installation

    DMG 1200 - User Manual Rack Installation To install the DMG 1200 into a rack use the following steps: 1. Determine the desired position in the rack for the DMG making sure that the air intake on the front of the unit and the exhausts on the rear of the unit will not be obstructed.
  • Page 13: Controlling The Dmg 1200 Using The Web Gui

    Controlling the DMG 1200 Using the Web GUI From the web browser that is connected to the same network as the DMG 1200, type the IP address of the unit to access the web interface. By default the IP address of the unit is set to DHCP and can be found on the front panel.
  • Page 14: Figure 7: Available Inputs

    DMG 1200 - User Manual Input Settings All inputs for the platform are shown on the left column of the home screen. The inputs are a collection of ASI and IP both supplied in the standard configuration. All ports can be enabled or disabled by configuring the settings for each port.
  • Page 15: Figure 9: Asi Input Configuration

    DMG 1200 - User Manual Each input port allows the user to set a local alias for the specific port. This is a friendly name that can be used to name the input for easy reference in the future. The general IP settings section allows a user to enter the unicast/multicast address along with destination port.
  • Page 16: Output Settings

    This section focuses around the IP and ASI settings found on the right column of the individual platform home screen. All DMG 1200 platforms will have the ability to output ASI and/or IP. Thirty-two IP streams will be available along with ASI ports (not assigned as inputs).
  • Page 17: Figure 12: Ip Output Settings

    DMG 1200 - User Manual The IP transmit configuration is shown in Figure 12. The IP output can be enabled/disabled to allow configuration changes without transmitting. The unit alias is a friendly name that can be used to identify the input for easy reference.
  • Page 18: Admin Tab

    DMG 1200 - User Manual Admin Tab The Admin tab (Figure 13) allows system specific settings to be set or modified. Figure 13: Admin tab Located directly under the Admin Control Panel are the options for changing Unit Alias, saving Profiles, changing the web GUI Password, downloading the SNMP MIBs, saving Diagnostic file, Rebooting system, Resetting to Factory Defaults, and unit Software Updating.
  • Page 19: Figure 15: Profile Manager

    DMG 1200 - User Manual User Profiles The “Profiles” button opens a dialog box as shown in Figure 15. The user can create a new profile based on the configuration of the complete system. The profile can be saved locally and downloaded to a remote location for backup.
  • Page 20: Figure 17: Mibs

    The “Diagnostics” button will generate a text file for troubleshooting by Sencore support. This file includes the configuration of the system and the log history of the DMG 1200 to provide a complete understanding of the system. The file will be saved to the computer logged into the DMG 1200.
  • Page 21: Figure 19: Uploading File

    DMG 1200 - User Manual Figure 19: Uploading file Once uploaded successfully, the uploaded version will appear on the Update Unit dialog screen. To complete the update click on the update button and the unit will commence with the update process indicating when update is complete.
  • Page 22: Figure 22: Unit Restarting

    Unit Software Rollback The DMG 1200 offers the ability to roll back to the previous version of software that was installed on the unit. The roll back feature will restore the unit back to the previous state before the latest update was performed.
  • Page 23: Figure 25: Ip Settings

    Figure 25: IP settings Date/Time The user has the ability to set the local time for the DMG 1200 Digital Media Gateway. The time can be configured using an NTP server by entering the address to synchronize the time and date or it can be entered manually as shown in Figure 26.
  • Page 24: Figure 28: Snmp Managers

    DMG 1200 - User Manual Figure 28: SNMP managers Unit Identifier Each chassis comes with the ability to be easily identified with a blinking blue indicator when enabled. This blue blinking light is visible in both the front and back of the chassis.
  • Page 25: Reporting Tab

    DMG 1200 - User Manual Reporting Tab The reporting tab contains the status and alarm indications for the DMG 1200 Digital Media Gateway. The alarms, logs, and alarm configuration are separated by individual menus and configurable to the exact scenario a user desires to monitor.
  • Page 26: Figure 33: Alarm Descriptions

    DMG 1200 - User Manual Category Name Description of Error System 12V Supply Error Unable to detect 12V from power supply System 3.3V Supply Error Unable to detect 3.3V from power supply System 5V Supply Error Unable to detect 5V from power supply...
  • Page 27: Figure 34: Logs View

    DMG 1200 - User Manual Figure 34: Logs view All events can be enabled/disabled as shown in Figure 35 by clicking on the “Configure” button. Figure 35: Configure events Category Name Description of Event The unit’s date/time has been Date/Time...
  • Page 28: Figure 36: Event Descriptions

    DMG 1200 - User Manual Unit Bootup The unit has been loaded Unit Bootup Unit Shutdown The unit was shutdown Unit Shutdown Figure 36: Event descriptions SNMP Trap Configurations The SNMP trap configurations can be edited under the reporting tab by clicking the “Configure”...
  • Page 29: About Tab

    About Tab The About page provides the software and hardware details and versions for the equipment found within the DMG 1200. This information will be asked when talking to technical support. The contact information is also provided for reaching Sencore.
  • Page 30: Using The Front Panel On The Dmg 1200

    Using the Front Panel on the DMG 1200 This section of the user manual overviews the menus and operation of the DMG 1200 front panel control. All functionality of the front panel is also accessible through the Web User Interface.
  • Page 31: Network Settings

    SUBNET MASK: 255.255.0.0 The hostname allows a user to remotely connect to GATEWAY: 10.0.1.3 the DMG 1200 with a Web Browser by simply typing the hostname and not the IP address into the web browser. This is helpful when used on DHCP networks.
  • Page 32: Fp About

    DMG 1200 - User Manual FP About  ↕ ABOUT The about screen provides information for software >IMAGES and hardware installed in the DMG 1200. This HARDWARE information will be asked when talking to technical SERIAL: 1234567 support. About Software ...
  • Page 33: Appendix

    DMG 1200 - User Manual Appendix Specifications DMG 1200 Base Unit Includes: Display, keypad, embedded controller, Chassis/case, Power Supply/line cord System – Display Type: Display Configuration: 240 pixels by 64 pixels Keypad: Snap-dome Membrane Configurations Allowed: Single Platform Dual Platform Remote Operation/Update Interface –...
  • Page 34 DMG 1200 - User Manual DMG 1200 Digital Media Gateway General – RoHS Compliant: ASI Serial TS (Per Platform) – Connector: (4) BNC, female Direction: Software configurable as input or output by port Impedance: 75 ohms Standard: ETSI EN 50083-9 DVB ASI...
  • Page 35 DMG 1200 - User Manual Open Source Software The DMG 1200 includes: Package Version License Copyright AT32 UC3B Software 1.4.0 2008, Atmel Corporation Framework BaseX4JIT GPL Version 3, 29 June 2007 2007-2009, Active Group, Inc. BusyBox 1.20.1 GPL Version 2, June 1991 Erik Andersen, et.
  • Page 36: Support And Contact Information

    Support and Contact Information Returning Products for Service or Calibration The DMG 1200 is a delicate piece of equipment and needs to be serviced and repaired by Sencore. Periodically it is necessary to return a product for repair or calibration. In order to expedite this process please carefully read the instructions below.
  • Page 37 Sencore Inc. 3200 Sencore Drive Sioux Falls, SD 57107 USA www.sencore.com Copyright © 2014 Sencore Inc. 1.605.978.4600...

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