Troubleshooting - Rec Tec Grills RT-2500 Owner's Manual

We pride ourselves on our grills, grilling accessories, and on
our commitment to serve you. Please consult the chart below
to help resolve issues you may encounter.
Also, please don't hesitate to contact us with any issues.
Issue
Grill will not
light / turn on
Questions? CLICK for support!
Potential Cause
Power
Fuse
Ignitor
Auger motor
Control board
Solution(s)
Make sure power is plugged into
working GFCI outlet, and outlet is
not tripped. Unplug grill and check
for blown fuse; refer to:
Controller Schematic
Replace fuse manually and try
again. Call Customer Service or
visit RECTECGRILLS.com if problem
persists.
Remove cooking grates, flame
deflector, and drip pans; visually
inspect fire pot and if after 10
minutes:
•Your pellets are feeding
•Your blower fan is running and
your grill is still not lighting;
then your ignitor rod may need
to be replaced.
Call Customer Service.
Remove cooking grates, flame
deflector, and drip pans; visually
inspect auger turning in the fire pot.
(Note: the auger turns very slowly).
If auger is not turning, you may
have an obstruction in your hopper.
Clean out pellets and try again. If
problem persists, your auger motor
may need to be replaced.
Call Customer Service.
Unplug grill. Check to make sure
the fuse is intact and has not blown.
Check for any loose wire
connections. If any wires have
become detached, refer to:
Controller Schematic
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