Sony A845 Operation Manual page 117

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11
Troubleshooting
Operation
There is no sound.
 The volume level is set to zero.
 Turn the volume up (  p. 6).
 The headphone plug is not connected properly.
 If the headphones are connected improperly, the sound from the headphones will
be impaired. Insert the headphone plug until it clicks into place (  p. 6).
 The headphone plug is dirty.
 Clean the headphone plug with a soft dry cloth.
Data cannot be played.
 The battery is consumed.
 Charge the battery fully (  p. 19).
 If the player does not react, even after charging the battery, press the RESET
button to reset the player (  p. 116).
 [TV Output(Video)] is set to [On].
 Set the setting to [Off] (  p. 64).
 After transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player.
 Place the data in the correct place by drag-and-drop (  p. 31, 36).
 Transferred files are not in a playable format.
 For information on the playable formats, see "Supported file format" of
"Specifications" (  p. 160). Some files may not be played back, depending on
certain file specifications.
 You are placing audio MP4 files in a video folder by drag-and-drop.
 Place them in the [MUSIC] folder by drag-and-drop.
 The playback limitation period of the song has expired due to subscription
conditions, etc.
 Songs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
Songs or photos cannot be deleted on the player.
 You cannot delete songs or photos on the player.
 Delete them using the software you used to transfer the data, or Windows
Explorer.
Continued 