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Symptom
There is no digital sound from
the HDMI OUT jack when using
the Audio Return Channel
function.
The system does not output
sound correctly when connected
to a set-top box.
Severe hum or noise is heard.
The sound loses stereo effect
when you play a CD.
The surround effect is difficult to
hear when you are playing a
sound track of Dolby Digital,
DTS, or MPEG audio.
The sound comes from the center
speaker only.
No sound is heard from the
center speaker.
No sound or only a very low-
level sound is heard from the
surround speakers.
The beginning of the sound is cut
off.
The sound effects are disabled.
Distortion occurs in the sound of
a connected component.
Operation
Symptom
Radio stations cannot be tuned
in.
Problems and solutions
• Set [Control for HDMI] in [HDMI Settings] of [System Settings] to [On]
(page 56). Also, set [Audio Return Channel] in [HDMI Settings] of [System
Settings] to [Auto] (page 56).
• Make sure that your TV is compatible with the Audio Return Channel function.
• Make sure that an HDMI cable is connected to a jack on your TV that is
compatible with the Audio Return Channel function.
• The sampling frequency of the input stream is more than 48 kHz.
• Set [Audio Return Channel] in [HDMI Settings] of [System Settings] to [Off]
(page 47).
• Check that the connecting cords are away from a transformer or motor, and at
least 3 meters away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• Clean the disc.
• Select stereo sound by pressing
• Check the surround setting (page 27).
• Check the speaker connections and settings (pages 19, 49).
• Depending on the BD/DVD, the output signal may not be the entire 5.1 channel.
It may be monaural or stereo even if the sound track is recorded in Dolby
Digital or MPEG audio format.
• Depending on the disc, the sound may come from the center speaker only.
• Check the speaker connections and settings (pages 19, 49).
• Check the surround setting (page 27).
• Depending on the source, the effect of the center speaker may be less
noticeable.
• A 2 channel source is being played.
• Check the speaker connections and settings (pages 19, 49).
• Check the surround setting (page 27).
• Depending on the source, the effect of the surround speakers may be less
noticeable.
• A 2 channel source is being played.
• Set the sound mode to "MOVIE" or "MUSIC" (page 36).
• Select "A.F.D. STD" for "SUR.SETTING" (page 27).
• The effects of SOUND MODE, "D.BASS," "NIGHT MODE," and
"SUR.SETTING" may be disabled depending on the input stream (page 54).
• Reduce the input level for the connected component by setting [Attenuate -
AUDIO] (page 54).
Problems and solutions
• Check that the antenna (aerial) is connected securely. Adjust the antenna
(aerial) or connect an external antenna (aerial) if necessary.
• The signal strength of the stations is too weak (when tuning in with automatic
tuning). Use direct tuning.
(page 36).
63
GB
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