Troubleshooting - Sony Grand Wega KF-50SX300K Operating Instructions Manual

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
TV
Problem
No picture (screen is dark) and no
sound.
Poor or no picture (screen is dark), but
good sound.
No picture or no menu information
from equipment connected to the
Scart connector.
Good picture, no sound.
No colour on colour programmes.
When you switch on the TV the last
channel you were watching before
switching the TV off does not appear.
Distorted picture when changing
programmes or selecting teletext.
Wrong characters appear when
viewing teletext.
Wrong characters appear when
viewing NexTView.
Snowy picture when viewing a TV
channel.
No unscrambled picture whilst
viewing an unscrambled channel with
a decoder or a Set Top Box connected
through the Scart connector
3/ 3
S
32
Additional Information
Solution
• Check the aerial connection.
• Plug the TV in and press the
• If the standby indicator
the remote control.
• Using the menu system, select the "Picture Adjustment" menu and select
"Reset" to return to the factory settings (see page 13).
• Check that the optional equipment is on and press the
repeatedly on the remote control until the correct input symbol is
displayed on the screen (see page 25).
• Press the + button on the remote control.
• Check that "TV Speakers" is "On" in the "Sound Adjustment"
menu (see page 14).
• Check that headphones are not connected.
• Using the menu system, select the "Picture Adjustment" menu and select
"Reset" to return to factory settings (see page 13).
• This is not a malfunction. Press the number buttons on the remote control
to select the desired channel.
• Turn off any equipment connected to the Scart connector on the rear of the
TV.
• Use the menu system to enter the "Country" menu (see page 18) and select
the country in which you operate the TV set. For cyrillic languages, we
recommend selecting Russia country if your own country does not appear
in the list.
• Use the menu system to enter the "Language" menu (see page 18) and
select the same language that NexTView is broadcast in.
• Using the menu system, select the "Manual Programme Preset" menu and
adjust Fine Tuning (AFT) to obtain better picture reception (see page 20).
• Using the menu system, select the "Noise Reduction" option in the "Picture
Adjustment" menu and select "On" to reduce the noise in the picture (see
page 13).
• Using the menu system, select the "Features" menu and set "AV3 Output"
to "TV" (see page 17).
• Check that the Decoder or the Set Top Box is not connected on the
scart 2/ 2.
button on the front of the TV.
is on, press TV button on
button
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