Marshall Amplification ACTON II VOICE User Manual page 19

PROBLEM
CANNOT CONNECT
OR PAIR WITH A
Bluetooth DEVICE
THE SPEAKER IS
NOT RESPONDING
BLUETOOTH
CONNECTION
DROPS OUT
019.
TROUBLESHOOTING
CAUSE
Bluetooth is not enabled on
your device (smartphone,
tablet, computer).
There are already two devices
connected to the speaker.
The speaker is not in pairing
mode.
A software problem has
occurred.
The two Bluetooth devices are
too far apart or the connection
is affected due to obstacles.
There is a strong electric field
surrounding the Acton II.
ACTION
Activate Bluetooth on your
device.
Disconnect one of the
connected Bluetooth devices
before connecting to the
speaker.
Push and hold the Bluetooth
button for 3 seconds to make
the speaker discoverable by
the device.
Unplug the mains power plug
from the wall socket, wait for
15 seconds, then plug it in
again.
Perform a factory reset.
Note: This will delete all user
settings and after the factory
reset, the speaker needs to be
set up again.
Push and hold both the Source
button and the Play/pause
button for 7 seconds.
Move the devices closer so
that they are within 10 metres,
and unobstructed by obstacles
such as walls or doors.
Items such as microwave
ovens, wireless network
adapters, fluorescent lights
and gas cookers use the
same frequency range as the
Bluetooth device. This may
lead to electrical disturbances.