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ActionTec PCI0839-01 Manual
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ActionTec PCI0839-01 Manual

ActionTec PCI0839-01 Manual

Home dsl modem
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HOMEDSLP.FM Page 2 Tuesday, September 19, 2000 9:46 AM
Introduction
Thank you for purchasing the Actiontec Home DSL Modem.
This product will introduce a whole new world of high speed
Internet access. With a quick and easy installation process
Actiontec's Home DSL Modem will have you browsing the
web in no time.
The Actiontec Home DSL Modem will transform your
online experience. The high-speed Internet connection will
allow you to play online multi-player games, download files
faster and get real-time audio and video. Plus, you will be
able to surf the web and chat on the phone at the same time.
You will never miss an important phone call again. Welcome
to the world of high-speed internet access.
2 Introduction

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Summary of Contents for ActionTec PCI0839-01

  • Page 1 HOMEDSLP.FM Page 2 Tuesday, September 19, 2000 9:46 AM Introduction Thank you for purchasing the Actiontec Home DSL Modem. This product will introduce a whole new world of high speed Internet access. With a quick and easy installation process Actiontec’s Home DSL Modem will have you browsing the web in no time.

  • Page 2: Contacting Actiontec Technical Support

    HOMEDSLP.FM Page 3 Tuesday, September 19, 2000 9:46 AM Contacting Actiontec Technical Support Actiontec Electronics prides itself on making high-quality, durable, high-performance products. If you should need assistance, the Actiontec Technical Support Department is available from 7:00 AM to 10:00 PM Pacific Coast Time, Monday through Friday and 7:00 AM to 7:00 PM Pacific Coast Time on Saturday and Sunday, to provide professional support.

  • Page 3: Do This First

    HOMEDSLP.FM Page 4 Tuesday, September 19, 2000 9:46 AM Do This First Minimum System Requirements • One Pentium class computer, 200 Mhz or higher (prefer- ably 300 Mhz or above) with an available PCI slot, 32MB RAM and a CD-ROM drive •...
  • Page 4 HOMEDSLP.FM Page 5 Tuesday, September 19, 2000 9:46 AM Installing the Home DSL Modem Before you begin the installation of your Internal PCI Home DSL Modem, Step 1 Switch off the computer and all peripheral devices connected to it. Step 2 Unplug the computer power cord from the wall out- let.
  • Page 5 HOMEDSLP.FM Page 6 Tuesday, September 19, 2000 9:46 AM Note: Make sure the slot is a PCI slot. The card will fit securely in a keyed PCI slot. PCI slots are smaller than ISA slots. PCI slots are light colored and ISA slots are dark col- ored.
  • Page 6 HOMEDSLP.FM Page 7 Tuesday, September 19, 2000 9:46 AM Figure 2: Installing the PCI Card Step 7 Put the cover back on the computer and fasten. Step 8 Make sure that all power switches are in the OFF position, then reconnect the power cables to the computer and its peripherals.
  • Page 7 HOMEDSLP.FM Page 8 Tuesday, September 19, 2000 9:46 AM Installing the Microfilters Microfilters are needed for every phone in your household. Microfilters are installed on telephones to improve voice call quality when voice and data equipment are using the same telephone line.

  • Page 8: Installing The Modem Drivers

    HOMEDSLP.FM Page 9 Tuesday, September 19, 2000 9:46 AM Installing the Modem Drivers Configuring Windows 98/98SE Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 Windows 98 will immediately display the Add New Hardware Wizard and identify the modem as a “PCI ATM Controller”.
  • Page 9 HOMEDSLP.FM Page 10 Tuesday, September 19, 2000 9:46 AM Step 4 Put a “check” in the box for CD-ROM drive. Before advancing to the next screen, insert the CD- ROM into the computer’s CD-ROM drive. Now click the Next button once. Step 5 Windows 98 will find the “TIDSLC32.INF”...
  • Page 10 HOMEDSLP.FM Page 11 Tuesday, September 19, 2000 9:46 AM Step 6 After Windows has finished loading the drivers, it will announce the end of the installation process. Click the Finish button once. Installing the Modem Drivers 11...
  • Page 11 HOMEDSLP.FM Page 12 Tuesday, September 19, 2000 9:46 AM Configuring your Home DSL Modem Step 1 If the Actiontec Home DSL Configuration Wizard window does not appear, then please double click the Actiontec Home DSL Configuration Wizard icon on your desktop. Step 2 The following screen will appear.
  • Page 12 HOMEDSLP.FM Page 13 Tuesday, September 19, 2000 9:46 AM Step 3 Since your DSL service provider is America Online (AOL), please click on “America Online” under “DSL Providers (Telco)” and America Online will be selected as your Internet Service Provider. Click Next.
  • Page 13 HOMEDSLP.FM Page 14 Tuesday, September 19, 2000 9:46 AM Step 5 It is now time to restart your computer. Please click the OK button and your computer will automati- cally restart. Step 6 When the computer restarts it will load additional software from your hard drive.
  • Page 14 HOMEDSLP.FM Page 15 Tuesday, September 19, 2000 9:46 AM Installing Your AOL Plus™ Software Current Members If you have purchased this Home DSL Modem from Circuit City, then you should be signed up for the AOL Plus™ DSL service. If not, please log on to America Online and enter “DSL”...
  • Page 15 HOMEDSLP.FM Page 16 Tuesday, September 19, 2000 9:46 AM Step 3 The following “Current Members” screen gives you three options. Select the circle to specify your America Online status. Step 4 For the following screen make sure that the pro- gram is installing the software into “C:/ America Online 5.0a”...
  • Page 16 HOMEDSLP.FM Page 17 Tuesday, September 19, 2000 9:46 AM Step 6 When the computer restarts, it will set up the DSL files on your system. A window will appear asking you to shutdown the system. Click Yes After the computer has restarted. It will go through the same process and the same shutdown window will appear.
  • Page 17 HOMEDSLP.FM Page 18 Tuesday, September 19, 2000 9:46 AM Step 9 Please click on “DSL: Digital Subscriber Line” if it is not highlighted. Step 10 Make sure that the “Sign on to America Online now!” box is checked. Click Next to connect to America Online and confirm your DSL account.
  • Page 18 HOMEDSLP.FM Page 19 Tuesday, September 19, 2000 9:46 AM New Members Step 1 Insert the AOL Plus™ CD-ROM Step 2 The AOL Plus™ CD-ROM will automatically start up. The following screen will appear. Select the top circle for “New Member”, and then click Next. Step 3 For the following screen make sure that the pro- gram is installing the software into “C:/ America...

  • Page 19: Troubleshooting

    HOMEDSLP.FM Page 20 Tuesday, September 19, 2000 9:46 AM Troubleshooting I have more than 4 phones in my home. Where can I get more microfilters? Your Home DSL Modem package should include four (4) microfilters. If you need more, try visiting the retailer from whom you purchased this modem.
  • Page 20 HOMEDSLP.FM Page 21 Tuesday, September 19, 2000 9:46 AM My computer cannot find my Home DSL Modem If your modem seems to have performed the installation, go to the Start menu on your task bar, Settings, Control Panel, System and Device Manager. If there are any yellow excla- mation marks or red x’s then contact Actiontec technical sup- port.(Figure 6) Figure 6: Device Manager...
  • Page 21 HOMEDSLP.FM Page 22 Tuesday, September 19, 2000 9:46 AM • You may have previously installed drivers for the PCI modem card. To check for this, do a right click on the "My Computer" icon on your desktop. Then select "prop- erties".
  • Page 22 HOMEDSLP.FM Page 23 Tuesday, September 19, 2000 9:46 AM What if Windows does not find my device drivers? If Windows does not bring up the screen telling you that it has found the drivers, then it will bring up the following screen.
  • Page 23 HOMEDSLP.FM Page 24 Tuesday, September 19, 2000 9:46 AM You will need to obtain the device drivers from the Action- tec. After getting the drivers, you will need to go into the "Device Manager". To access the "Device Manager": • Right click on the "My Computer"...

  • Page 24: Frequently Asked Questions

    HOMEDSLP.FM Page 25 Tuesday, September 19, 2000 9:46 AM Frequently Asked Questions Can I share my DSL line with more than one com- puter in my home? America Online does not currently support more than one computer on the DSL line. Can I talk on the phone while being connected to the Internet? Yes.
  • Page 25 HOMEDSLP.FM Page 26 Tuesday, September 19, 2000 9:46 AM seconds or if it is constantly yellow, than contact America Online. • When the bar is Grey, your modem is disconnected from the Internet. This can happen when the phone cable is not properly connected to the back of the modem, or the tele- phone line is not working properly.
  • Page 26 HOMEDSLP.FM Page 27 Tuesday, September 19, 2000 9:46 AM Notices FCC Regulations The following statements are provided in accordance with the Federal Communications Commission (FCC) regula- tions. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules.
  • Page 27 HOMEDSLP.FM Page 28 Tuesday, September 19, 2000 9:46 AM This equipment may not be used on public coin service pro- vided by the telephone company. Connection to party lines is subject to state tariffs. Canadian Department Of Communications (CDOC) Requirements for End Users: Notice: The Canadian Department of Communications label identifies certified equipment.
  • Page 28 HOMEDSLP.FM Page 29 Tuesday, September 19, 2000 9:46 AM Notes Notes 29...
  • Page 29 HOMEDSLP.FM Page 30 Tuesday, September 19, 2000 9:46 AM 30 Notes...
  • Page 30 HOMEDSLP.FM Page 31 Tuesday, September 19, 2000 9:46 AM Notes 31...
  • Page 31 HOMEDSLP.FM Page 32 Tuesday, September 19, 2000 9:46 AM 32 Notes...