Samsung ME83M-B3 User Manual page 20

Troubleshooting
Problem
The door cannot be Food residue is stuck
opened properly. between the door and
oven interior.
Heating including The oven may not work,
the Warm function too much food is being
does not work cooked, or improper
properly. cookware is being used.
The thaw function Too much food is being
does not work. cooked.
The interior light The door has been left
is dim or does not open for a long time.
turn on.
The interior light is
covered by foreign
matter.
A beeping sound If the Auto Cook function
occurs during is being used, this
cooking. beeping sound means
it's time to turn over the
food during thawing.
The oven is not The oven is installed on
level. an uneven surface.
20 English
ME83M-B3_SA_DE68-04112F-00_EN.indd 20
Cause Action
Clean the oven and then open
the door.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Reduce the amount of food
and start the function again.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the STOP button.
Clean the inside of the oven
and check again.
After turning over the food,
press the START button again
to restart operation.
Make sure the oven is installed
on flat, stable surface.
Problem Cause
There are sparks Metal containers are used
during cooking. during the oven/thawing
functions.
When power is The door is not properly
connected, the closed.
oven immediately
starts to work.
There is electricity The power or power
coming from the socket is not properly
oven. grounded.
1. Water drips. There may be water or
2. Steam emits steam in some cases
through a door depending on the food.
crack. This is not an oven
3. Water remains malfunction.
in the oven.
There is not sufficient
ventilation space for the
oven.
The brightness Brightness changes
inside the oven depending on power
varies. output changes according
to function.
Cooking is finished, To ventilate the oven, the
but the cooling fan cooling fan continues to
is still running. run for about 3 minutes
after cooking is complete.
Action
Do not use metal containers.
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Keep the ventilation space
specified in the product
installation guide.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
1/25/2019 2:41:20 PM