Troubleshooting - Gree Multi21 Series Owner's Manual

TROUBLESHOOTING

PROBLEM
Water leaking from the indoor
unit into the room.
The unit will not deliver air.
CAUSE/SOLUTION
Cause: While it is normal for the system to generate condensate water in
cooling mode, it is designed to drain this water via a condensate drain system
to a safe location.
Solution: If water is leaking into the room, it may indicate one of the following.
• The indoor unit is not level right to left. Level indoor unit.
• The condensate drain pipe is restricted or plugged. All restrictions must
be removed to allow continuous drainage by gravity.
• If problem persists, contact a qualified service professional for assistance.
Cause: There are a number of system functions that will prevent air flow.
Solution: Check for the following:
• In heating mode, the indoor fan may not start for three minutes if the
room temperature is very low. This is to prevent blowing cold air.
• In heat mode, if the outdoor temperature is low and humidity is high,
the system may need to defrost for up to 10 minutes before beginning
a heating cycle.
• In dry mode, the indoor fan may stop for up to three minutes during
the compressor off delay.
• Otherwise, you should contact a qualified service professional for
assistance.
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