Gree Multi21 Series Owner's Manual

Universal mini-floor console
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UNIVERSAL MINI-FLOOR
CONSOLE OWNER'S MANUAL
Models:
CONSO9HP230V1AF
CONS12HP230V1AF
CONS18HP230V1AF

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Table of Contents
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Summary of Contents for Gree Multi21 Series

  • Page 1 UNIVERSAL MINI-FLOOR CONSOLE OWNER’S MANUAL Models: CONSO9HP230V1AF CONS12HP230V1AF CONS18HP230V1AF...
  • Page 2: Table Of Contents

    Air Conditioning & Heating System! You can feel confident in your selection because the same pride in craftsmanship and engineering knowledge that goes into millions of other Gree installed products worldwide has gone into your unit. Please read this owner’s manual carefully before operation and retain it for future reference.
  • Page 3: Introduction

    2-way air discharge, multi speed fan, swing louver and a cleanable air filter. Gree’s cutting edge fan technology is quiet and powerful. It efficiently circulates the conditioned air throughout the space while safely removing water via the internal condensate drain pump.
  • Page 4: Safety Precautions

    • Disconnect electrical power to the indoor and outdoor units before performing any maintenance or cleaning. • Do not attempt to repair the Gree system yourself. Incorrect repairs may cause electric shock or fire. Contact a qualified service technician for all service requirements.
  • Page 5: System Parts

    SYSTEM PARTS Indoor Unit Part Name 1. Front Cabinet 2. Remote Controller 3. Front Panel 4. Service Cover 5. Liquid Pipe 6. Gas Pipe 7. Drain Pipe Outdoor Unit 5 6 7 C UTION The refrigerant pipe, drain pipe and electrical wiring for this unit should be installed by a qualified HVAC professional only.
  • Page 6: System Functions

    SYSTEM FUNCTIONS WHISPER QUIET Not only are the Gree systems energy efficient but they are quiet too. Mini-Floor Console operates with sound levels starting as low as 33 dB(A). MULTI FAN SPEEDS Whether operating in either Cooling or Heating mode, the indoor fan can be set to your choice of three different speeds (Low, Medium or High) to achieve maximum comfort.
  • Page 7: System Functions

    The remote controller can be set to display in either °F or °C. SELF-DIAGNOSIS With an on-board computer using real-time diagnostics, the Gree Multi21 system helps to prolong its own life. The automatic diagnosis feature continuously scans for unacceptable operating conditions or malfunctions. If such conditions occur, the system takes corrective action or stops.
  • Page 8 OPERATION OF WIRELESS REMOTE CONTROLLER Remote Controller Part Name 1. ON/OFF Button 2. Down Button 3. Up Button 4. Mode Button 5. Fan Button 6. Swing Louver Button 7. I Feel Button 8. Sleep Button 9. Temp Button 10. Quiet Button 11.
  • Page 9 OPERATION OF WIRELESS REMOTE CONTROLLER REMOTE CONTROLLER OPERATIONS The wireless remote controller is sleek, versatile and allows you to change room temperatures and functions on your Multi21 Mini-Floor Console system from the palm of your hand. The large LCD display and buttons make it easy-to-understand and easy-to-use. The remote controller is set from factory to display temperatures in °F.
  • Page 10 OPERATION OF WIRELESS REMOTE CONTROLLER MODE BUTTON : AUTO Use the “MODE” button to select one of the available modes. : COOL The selected mode will be displayed on the remote controller and : DRY the appropriate light will illuminate on the front display panel. : FAN ONLY AUTO –...
  • Page 11 OPERATION OF WIRELESS REMOTE CONTROLLER TIMER SETTING Timer-ON / Timer-OFF BUTTON To set when you want the unit to turn On at the end of a selected time period, use the button labeled “Timer-ON /Timer-OFF”on the remote controller. Press this button to make the clock icon disappear, replaced with the word “ON”...
  • Page 12 OPERATION OF WIRELESS REMOTE CONTROLLER DISPLAYING SETPOINT, INDOOR OR OUTDOOR TEMPERATURE ON FRONT PANEL: The setpoint temperature, outdoor temperature or room temperature can be displayed on the front panel. Only setpoint temperature is displayed on the remote controller. When the “TEMP” button is pushed once, the temperature indicator is displayed.
  • Page 13 OPERATION OF WIRELESS REMOTE CONTROLLER QUIET MODE QUIET MODE function delivers quiet comfort to your room. Press QUIET button to activate QUIET MODE in heating or cooling mode. The QUIET icon will be displayed on the remote controller. The unit operates normally for ten (10) minutes or until room setpoint temperature is reached.
  • Page 14 OPERATION OF WIRELESS REMOTE CONTROLLER CLOCK SETTING Press this button to set clock time.“ ” icon on remote controller will blink. Within 5 seconds, press" + " and " - " button to set clock time. With each pressing of " + " and " - " buttons, clock time will increase or decrease 1 minute.
  • Page 15 OPERATION OF WIRELESS REMOTE CONTROLLER EXPERT MODE - SLEEP 2 In Expert Mode the unit will adjust the room set temperature at a rate based on the starting set temperature value. Sleep Mode will continue until cancelled. Cooling Mode Heating Mode DIY MODE - SLEEP 3 You will be required to enter eight (8) room setpoint values for eight (8) hours of run time.
  • Page 16 OPERATION OF WIRELESS REMOTE CONTROLLER CHANGING BATTERIES AND ADDITIONAL NOTES To change batteries, slide cover off battery compartment on back of remote controller. Remove and safely discard old batteries. Insert two new AAA 1.5V dry batteries, using correct polarity. Reattach back cover. NOTE: •...
  • Page 17: Care And Cleaning

    CARE AND CLEANING Routine maintenance consists of checking the condensate drain for clogs, hosing off the outdoor coil of outdoor unit and cleaning the air filter and the indoor cabinet. W RNING Turn off power and disconnect from indoor and outdoor units before cleaning. Failure to do so could cause electric shock.
  • Page 18 CARE AND CLEANING AIR FILTER CLEANING 1. Slide down the 2 latches on the right and left sides to unlock front panel and gently swing open. 2. Remove the air filter. Press the clasps on the right and left of the air filter •...
  • Page 19: Troubleshooting

    TROUBLESHOOTING PROBLEM CAUSE/SOLUTION System does not restart. Cause: The system has a built-in three-minute delay to prevent short and/or rapid cycling of the compressor. Solution: Wait three minutes for the protection delay to expire. Indoor unit emits unpleasant odor Cause: Typically unpleasant odors are the result of mold or mildew forming on when started the coil surfaces or the air filter.
  • Page 20: Troubleshooting

    TROUBLESHOOTING PROBLEM CAUSE/SOLUTION Water leaking from the indoor Cause: While it is normal for the system to generate condensate water in unit into the room. cooling mode, it is designed to drain this water via a condensate drain system to a safe location. Solution: If water is leaking into the room, it may indicate one of the following.
  • Page 21: Diagnostic Codes

    DIAGNOSTIC CODES Troubleshooting The unit has onboard diagnostics. The outdoor unit will provide status indicators. The indoor wall unit and remote controller will display error codes. The following is a summary of the codes with explanation: Indoor Unit Outdoor Unit Indicators Malfunction Name Possible Causes &...
  • Page 22 DIAGNOSTIC CODES Outdoor Unit Indicators Indoor Unit Malfunction Name Possible Causes Display Yellow High Temperature 6 flashes 1) Incorrect refrigerant charge level Resistant Protection and 1 sec Off 2) Refrigerant metering device malfunction 3) Compressor malfunction Cold Air Protection 1) Indoor coil has not reach minimum heating temperature 2) Indoor ambient is abnormally cold 3) Indoor control board malfunction EEPROM Memory Malfunction...
  • Page 23 DIAGNOSTIC CODES Outdoor Unit Indicators Indoor Unit Malfunction Name Possible Causes Display Yellow High Compressor Discharge 2 flashes and 4 flashes 1) Cooling load is too great Temperature - Frequency 1 sec Off and 1 sec Off 2) Outdoor ambient temperature too high Decrease/Limit Mode 3) Refrigerant charge too low 4) Metering device malfunction...
  • Page 24: Diagnostic Codes

    DIAGNOSTIC CODES Outdoor Unit Indicators Indoor Unit Malfunction Name Possible Causes Display Yellow Incompatible Indoor and 16 flashes Indoor and outdoor units are not compatible Outdoor Units and 1 sec Off Compressor Phase Current 1) IPM module malfunction Protection 2) Outdoor control board malfunction 3) Compressor malfunction Module Temperature Sensor Outdoor control board malfunction...
  • Page 25: Energy Saving Tips

    ENERGY SAVING TIPS 1. Relaxing room temperature at night is OK: During the nighttime hours you don't require the same level of conscious cooling or heating. Try using Sleep Mode to gradually relax room temperature and allow the unit to run less and save energy. 2.
  • Page 26: Warranty

    Phone No. / Email: GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture.

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