Two Year Limited Warranty - Suburban NT-12S Installation Manual

TWO YEAR LIMITED WARRANTY
SUBURBAN RECREATIONAL VEHICLE FURNACE
TWO YEAR LIMITED WARRANTY
This Suburban pr'oduct is warranted to the original purchaser to be free from defects in material and workmanship under normal use and
maintenance for a period of two years from date of purchase whether or not actual use begins cn that date. It is the responsibility of the
consumer/owner to establish the warranty period. Suburban does not use warranty registration cards for its standard warranty. You are required
to furnish proof of purchase date through a Bill of Sale or other payment record.
Suburban will replace any parts that are found defective within the first two years and will pay a warranty service allowance directly !o the
authorized Suburban Service Center at rates mutually aareed upon between Suburban and its authorized sexice centers. Replacement parts
will be shipped FOB the shipping point within the ~ o r h n 6 n t a l united States, Alaska and Canada to authorized service centers performing such
repairs. Before having warranty repairs made, confirm that the service aqency is an authorized service center for Suburban. DO
NOT
PAY THE
SERVICE AGENCY FOR WARRANTY REPAIRS; SUCH PAYMENTS WlLL NOT BE REIMBURSED.
For warranty service, the ownerluser should contact the nearest authorized Suburban Service Center, advising them of the model and serial
numbers (located on the furnace) and the nature of the defect. Transportation of the unit to and from the Service Center and/or travel expenses
of the Service Center to your location is the responsibility of the owner/user. A listing of authorized Service Centers is included in the owner's
packet supplied with the furnace and a current listing may be obtained from Suburban. If you cannot locate an authorized service center locally,
the service agency chosen to perform warranty repairs must contact our Service Department at 423-775-2131 for authorization. Unauthorized
repairs made will not be paid by Suburban.
THREE YEAR LIMITED WARRANTY ON HEAT EXCHANGER
The furnace heat exchanger is further warranted to be free from defects in material and workmanship during the third through fifth year after the
date of original purchase. A replacement heat exchanger will be provided under the same conditions as stated in the two year warranty EXCEPT
no labor reimbursement will be provided.
LIMITATION OF WARRANTIES
ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY) ARE HEREBY LIMITED IN DURATION TO THE
PERIOD FOR WHICH EACH LIMITED WARRANTY IS GIVEN. SOME STATES DO NOT ALLOW LIMITA'LIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS SOTHE ABOVE LIMITATIONS MAY NOT APPLY TOYOU. THE EXPRESSED WARRANTIES MADE IN THlS WARRANTY
ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER OR OTHER PERSOI\I
WHOMSOEVER.
SUBLIRBAN WlLL NOT BE RESPONSIBLE FOR:
1. Normal maintenance as outlined in the installation, operating and service instructions owner's manual including cleaning of component parts;
such as, orifices and burners.
2. Initial checkouts and subsequent checkouts which indicate the furnace is operating properly, or diagnosis without repair.
3. Damage or repairs required as a consequence of faulty or incorrect installation or application not in conformance with Suburban instructions.
4. Failure to start and/or operate due to loose or disconnected wires; water or d i ~ t in controls, fuel lines and gas tanks; restriction or alteration
o! return air circulation; low voltage.
5. Routine adjustments that may be required to the thermostat, electrode and burner.
6. Costs incurred in gaining access to the furnace.
7. Parts or accessories not supplied by Suburban.
8. Freight charges incurred from parts replacements.
9. Damage or repairs needed as a consequence of any misapplication, abuse, unreasonable use. unauthorized alteration, improper service,
improper operation or failure to provide reasonable and necessary maintenance.
10. Suburban products whose serial number has been altered, defaced or removed.
11. Suburban products installed or warranty claims originating outside the Continental U.S.A.. Alaska, Hawaii and Canada.
12. Damage as a restllt of floods, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control of Suburban.
13. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY, ECONOMIC OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.
NO REPRESENTATIVE, DEALER OR OTHER PERSON IS AUTHORIZEDTO ASSUME FOR SUBURBAN MANUFACTURING COMPANY ANY
ADDITIONAL, DIFFERENT OR OTHER LIABILITY IN CONNECTION WITH THE SALE OF THlS SUBURBAN PRODUCT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
IF YOU HAVE A PRODUCT PROBLEM
FIRST:
If your RV has its original furnace and is still under the RV manufacturer's warranty, follow the steps described in your RV owner's manual.
SECOND:
Contact a conveniently located recommended Suburban Service Center. Describe to them the nature of your problem, make an appo~ntment, if
necessary, and provide for delivery of the furnace to the selected service center.
THIRD:
For the location of the nearest service center, refer to the listinq provided or contact:
I
Suburban Manufacturing Company
Customer Service Department
Post Office Box 399
Dayton, Tennessee 37321
(423)775-2131, Ext. 1
For lilture reference, you should record the follcwing information
MODEL NUMBER
SERIAL NUMBER
- -
STOCK NUMBER
DATE OF PURCHASE
Part Number 203195
5-8-02