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Two Year Limited Warranty - Suburban SF-20Q Installation Instructions Manual

Gas furnaces

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TWO YEAR LIMITED WARRANTY
SUBURBAN RECREATIONAL VEHICLE FURNACE
TWO YEAR LIMITED WARRANTY
This Suburban product is warranted to the original purchaser to
be
free from defects in material and workmanship
under normal
use and maintenance for a period of
two years from date of purchase whether or not actual use begins on that
date.
It is the responsibility of the consumer/owner to establish the warranty
period.
Suburban
does not use warranty registration cards for its standard warranty. You
are required
to furnish proof of purchase
date
through a Bill of Sale or other payment
records.
Suburban will
replace
any
parts that
are found defective within
the first
two years and will pay a warranty service allowance
directly to the
recommended Suburban
Service Center at rates
mutually
agreed
upon
between
Suburban and
its recommended
service centers. Replacement
parts
will be shipped
FOB
the shipping point
within the Continental United
States,
Alaska
and Canada to the recommended service center performing such
repairs.
All
freight,
shipping and delivery cost shall be
the responsibility of the owner. The exchanged part or
unit
will be warranted for only
the
unexpired portion of the original warranty. Before
having
warranty repairs
made confirm that the service agency
is
a recommended service center for
Suburban.
DO NOT PAY THE SERVICE AGENCY
FOR
WARRANTY REPAIRS; SUCH
PAYMENTS WILL NOT BE REIMBURSED.
Suburban reserves the
right
to examine the alleged defect in the furnace or component
parts,
and it is the owner's obligation
to
return the furnace and/or component
parts to Suburban or its representative
.
When
returning
a
furnace,
it must include all component parts and the serial number plate
.
Returned component parts must be
individually tagged and identified with the furnace's model number, serial number
and
date of installation.
For
warranty service
,
the owner/user should contact the nearest
recommended
Suburban Service
Center,
advising
them
of the model and serial
numbers
(located on
the furnace) and the nature of the defect. Transportation of the
RV
to and from the Service Center and/or travel expenses of the Service Center to your
location
is the
responsibility of the owner/user. A current
listing
of recommended service centers may be obtained from Suburban's
website,
www.rvcomfort.com.
If
you cannot
locate
a
recommended
service center
locally,
the service agency chosen to
perform
warranty repairs must contact our Service
Department
at 423-775-2131
for
authorization
before making
repairs.
Unauthorized
repairs made will not be paid by
Suburban.
THREE YEAR LIMITED WARRANTY ON HEAT EXCHANGER
The furnace heat exchanger is further warranted
to
be free from
defects
in material and workmanship during
the
third through fifth year after
the
date of original
purchase.
A
replacement heat exchanger will be provided under the same conditions as stated in the two year warranty EXCEPT no labor reimbursement will
be
provided
.
LIMITATION OF WARRANTIES
ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY) ARE HEREBY
LIMITED IN
DURATION TO THE PERIOD
FOR
WHICH EACH
LIMITED
WARRANTY IS
GIVEN.
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS ON
HOW
LONG AN IMPLIED WARRANTY
LASTS
SO
THE
ABOVE LIMITATIONS MAY NOT APPLY
TO
YOU
.
THE EXPRESSED
WARRANTIES MADE IN
THIS
WARRANTY
ARE EXCLUSIVE
AND MAY NOT
BE
ALTERED,
ENLARGED, OR CHANGED
BY
ANY
DISTRIBUTOR,
DEALER OR
OTHER
PERSON WHOMSOEVER.
SUBURBAN WILL NOT BE RESPONSIBLE FOR:
1.
Normal
maintenance as outlined in the installation
,
operating and
service instructions
owner's manual including cleaning of component parts; such
as,
orifices and
burners
.
2.
Initial
checkouts and subsequent checkouts which indicate the furnace is operating
properly,
or diagnosis without repair.
3.
Damage
or repairs required as a consequence of faulty or incorrect installation or application
not
in conformance with Suburban instructions.
4.
Failure to start and/or operate due to
loose
or disconnected wires; water or dirt in
controls,
fuel lines and gas tanks
;
restriction or alteration of return air circulation
;
low
voltage.
5.
Routine adjustments that may be required to the
thermostat,
electrode and
burner.
6.
Costs incurred in gaining access to the
furnace.
7.
Parts or accessories not supplied by Suburban
.
8.
Freight
charges incurred from parts replacements
.
9.
Damage
or repairs needed as a consequence of any
misapplication,
abuse, unreasonable
use,
unauthorized alteration
,
improper service, improper operation or
failure to provide reasonable and
necessary
maintenance.
10.
Suburban products whose serial
number
has
been
altered
,
defaced or
removed
.
11.
Suburban products installed or warranty claims originating outside the Continental
U.S.A.,
Alaska,
Hawaii
and Canada.
12.
Damage
as a result
offloods,
winds,
lightning,
accidents,
corrosive atmosphere or other conditions beyond the control of Suburban
.
13.
ANY
SPECIAL,
INDIRECT OR
CONSEQUENTIAL
PROPERTY,
ECONOMIC
OR COMMERCIAL
DAMAGE
OF ANY
NATURE
WHATSOEVER.
Some states do not allow the exclusion of incidental or consequential
damages,
so the above limitation may not apply to you
.
NO
REPRESENTATIVE,
DEALER,
RECOMMENDED
SERVICE
CENTER OR OTHER PERSON
IS
AUTHORIZED
TO
ASSUME FOR SUBURBAN MANUFACTURING
COMPANY
ANY
ADDITIONAL,
DIFFERENT OR OTH ER
LIABILITY
IN CONNECTION WITH THE SALE OF THIS SUBURBAN PRODUCT.
This
warranty gives you specific
legal
rights,
and you may also have other
rights
wh ich vary from state to state
.
IF
YOU HAVE
A PRODUCT PROBLEM
FIRST:
If your
RV
has its original furnace and is still under the RV manufacturer's
warranty,
follow the steps suggested by your dealer or manufacturer of the RV.
SECOND:
Contact a conveniently
located recommended
Suburban Service Center.
Describe
to them the nature of your problem, make an
appointment,
if necessary, and provide
for delivery of your
RV
to the selected service center.
THIRD:
For the location of
the
nearest service
center,
refer
to the listing provided or contact:
Suburban Manufacturing Company
Customer Service Department
676 Broadway Street
Dayton
,
Tennessee 37321
(423)
775-2131
,
Ext.
7101
www.RVComfort.com
FOR FUTURE REFERENCE, YOU SHOULD RECORD THE FOLLOWING INFORMATION:
MODEL
NUMBER:
SERIAL
NUMBER:
STOCK
NUMBER:
DATE OF
PURCHASE:
ICl§ISuburban

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