Troubleshooting - Sony Trinitron WEGA KV-SZ29M91K Operating Instructions Manual

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Troubleshooting

If you find any problem while viewing your TV, you can either use the "Factory
Settings" function or check the Troubleshooting guide below. If the problem
persists, contact your Sony dealer.
"Factory Settings" function
Press the WEGA GATE button. Choose "Settings" and go to "Setup" (
From "Setup" menu, select "Factory Settings". Then select "Yes" and press
Your TV will go blank for a few seconds, then the "Initial Setup" menu will
appear. Your TV will be set to factory settings, but certain problems may be
solved.
Symptom
Snowy picture, • Check the antenna cable and connection on the TV, VCR and at the wall
noisy sound
(see page 25).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the "Channel Setup" menu and select "Manual Program" to preset
the channel again (see page 23).
• Display the "Channel Setup" menu and set the "Signal Booster" to "Auto"
from "Manual Program" (see page 23).
• Try using an external booster.
Distorted picture,
• Turn off or disconnect the external booster if it is in use.
noisy sound
• Display the "Channel Setup" menu and set the "Signal Booster" to "Off"
from "Manual Program"(see page 23).
Good picture, • Display the "Channel Setup" menu and select the appropriate
noisy sound
"TV System" from "Manual Program" (see page 23).
• Check the power cord, antenna and VCR connections (see page 25).
No picture,
• Press
no sound
• Press ! (main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 8).
• Press 2 + to increase the volume level (see page 9).
Good picture,
• Press
no sound
• Display the WEGA GATE menu and set the "Audio Input Fix" to "Off"
No sound or
inappropriate from "Party Mode Setup" (see page 13)
sound
Dotted lines or
• Do not use a hair dryer or other equipment near the TV.
stripes
• Check the antenna setup. Contact a Sony dealer for advice.
Double images or • Use a highly directional antenna.
"ghosts"
• Use the fine tuning ("Fine") function (see page 23).
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
(power) to turn on the TV (see page 9).
?/1
to cancel the muting (see page 9).
Solutions
Additional Information
) menu.
.
continue
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