Troubleshooting - Sony SDM-X53 Operating Instructions (primary manual) Quick Setup Manual

Troubleshooting

Trouble symptoms and remedies (If no picture appears on the screen)
If no picture appears on the screen, check the following table for possible solutions. Then, if the problem persists, use the self-diagnosis
function (page 5 (US)). If you are experiencing difficulties not listed below, refer to the Operating Instructions on the supplied CD-ROM.
For problems caused by a computer or other equipment, refer to the user's manuals supplied with the respective items.
For further information and troubleshooting assistance, please visit Sony support website at: http://www.sony.net/
Symptom
If the 1 (power) indicator is not lit,
or if the 1 (power) indicator will not
light up when the 1 (power) switch
is pressed,
If the 1 (power) indicator turns on
in red,
If the 1 (power) indicator is green,
If "CABLE DISCONNECTED"
appears on the screen,
If "NO INPUT SIGNAL" appears on
the screen, or the 1 (power)
indicator is orange,
If "OUT OF SCAN RANGE"
appears on the screen,
If you are using Windows and
replaced an old monitor with this
monitor,
If using a Macintosh system,
4
(US)
Check these items
• Check that the power cord is properly connected.
• Check that the monitor's MAIN POWER switch is on (page 3 (US)).
• Check that the 1 (power) switch is on.
• Use the self-diagnosis function (page 5 (US)).
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets (page 3 (US)).
• Check that the video input connector's pins are not bent or pushed in.
• Check that the input select setting is correct (For details, refer to the Operating
Instructions on the supplied CD-ROM).
• A non-supplied video signal cable is connected. If you connect a non-supplied video
signal cable, "CABLE DISCONNECTED" may appear on the screen before entering the
power saving mode. This is not a malfunction.
• Check that the input priority setting is correct (For details, refer to the Operating
Instructions on the supplied CD-ROM).
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets (page 3 (US)).
• Check that the video input connector's pins are not bent or pushed in.
• Check that the input select setting is correct (For details, refer to the Operating
Instructions on the supplied CD-ROM).
x Problem caused by a computer or other equipment connected, and not
caused by the monitor
• The computer is in the power saving mode. Try pressing any key on the keyboard or
moving the mouse.
• Check that your graphics board is installed properly.
• Check that the computer's power is on.
• Restart the computer.
x Problem caused by a computer or other equipment connected, and not
caused by the monitor
• Check that the video frequency range is within that specified for the monitor. If you
replaced an old monitor with this monitor, reconnect the old monitor and adjust the
computer's graphics board within the following ranges:
Horizontal frequency: 28–61 kHz (SDM-X53), 28–80 kHz (SDM-X73/X93)
Vertical frequency: 48–75 Hz
Resolution: 1024 × 768 or less (SDM-X53), 1280 × 1024 or less (SDM-X73/X93)
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Select "SONY" from the "Manufacturers" list and select "SDM-X53, SDM-
X73 or SDM-X93" from the "Models" list in the Windows device selection screen. If
"SDM-X53, SDM-X73 or SDM-X93" does not appear in the "Models" list, try "Plug &
Play."
• When connecting a Macintosh computer, use an adapter (not supplied) if necessary.
Connect the adapter to the computer before connecting the video signal cable.