Sony SDM-E76A Operating Instructions Manual page 43

Symptom
Picture flickers, bounces,
oscillates, or is scrambled
Picture is fuzzy
Picture is ghosting
Picture is not centered or sized
properly
Picture is too small
Picture is dark
Wavy or elliptical pattern (moire)
is visible
Color is not uniform
White does not look white
Monitor buttons do not operate
( appears on the screen)
The monitor turns off after a while
Resolution displayed on the menu
screen is incorrect
If any problem persists, call your authorized Sony dealer and give
the following information:
• Model name: SDM-E76A, SDM-E96A, SDM-E76D or SDM-
E96D
• Serial number
• Detailed description of the problem
• Date of purchase
• Name and specifications of your computer and graphics board
Check these items
• Adjust the pitch and phase (page 11).
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of
the input signal are supported by this monitor. Even if the frequency is within the proper
range, some graphics boards may have a sync pulse that is too narrow for the monitor to
sync correctly.
• Adjust the computer's refresh rate (vertical frequency) to obtain the best possible picture.
• Adjust the brightness and contrast (page 10, 11).
• Adjust the pitch and phase (page 11).
x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Set the resolution to 1280 × 1024 on your computer.
• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
• Adjust the pitch and phase (page 11).
• Adjust the picture position (page 11). Note that some video modes do not fill the screen to
the edges.
x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Set the resolution to 1280 × 1024 on your computer.
• Adjust the brightness using the BRIGHTNESS menu (page 11).
• Adjust the backlight (page 10).
• It takes a few minutes for the display to become bright after turning on the monitor.
• Adjust the pitch and phase (page 11).
• Adjust the pitch and phase (page 11).
• Adjust the color temperature (page 13).
• If the menu lock is set to ON, set it to OFF (page 15).
x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Set the computer's power saving setting to off.
• Depending on the graphics board setting, the resolution displayed on the menu screen
may not coincide with the one set on the computer.
19
(GB)