Manufacturer's Guarantee - Polaroid PlaySmart User Manual

POLAROID 3D PRINTER GUARANTEE
12 MONTH GUARANTEE
The manufacturer guarantees this printer against any defects in both material and
workmanship for a period of 12 months (unless minimum statutory requirements otherwise)
from the date of purchase. It does not include wear and tear, and is based on fair use with
regular maintenance.
Should any defect(s) be discovered, please first visit our online troubleshooting support
page at polaroid3d.com/support. However, if a problem occurs during the 12 month period
that cannot be rectified remotely or on site by the manufacturer's technical team then you
may be requested to return the printer. The information below outlines the process you
must follow in order to return your printer for repair.
Your serial number and proof of purchase will be required in order to process your claim.
Please ensure you include a copy of your sales receipt when you return the product.
A SIMPLE RETURN PROCESS
Contact the manufacturer's customer service team by visiting polaroid3d.com/contact.
You will be provided with a Returns Transfer Number (RTN).
Clearly write the RTN on the outside of the box or packaging, next to the shipping label.
The manufacturer will not be responsible for non-traceable packages or packages
sent without a valid RTN on the outside of the packaging.
This guarantee is not valid if the product has been damaged by accident, electrical fault,
through misuse, abuse, or failure to provide reasonable care as outlined within this User
Guide. If the product has been altered without written authorisation from the technical
team then the guarantee will not be valid.
All implied guarantees, including any implied guarantee of fitness for any particular
purpose, are limited in duration to 12 months from the date of original purchase. In no
event will the manufacturer be responsible for consequential damages resulting from the
use of this product.
The above limitation or exclusion may not apply to you to the extent that applicable law may
not allow the limitation or exclusion of liability for incidental or consequential damages.
Using third party software applications or using non-Polaroid filament may invalidate this
guarantee in the event of damage subsequently being caused to the printer.
Tampering with the printer in any way may invalidate the guarantee. Please contact the
manufacturer's team if you have any technical enquiries via polaroid3d.com/contact.
AFTER SALES SUPPORT:
specialists that are available to help with any problem or question you may have regarding
your 3D printer. Please contact our team at polaroid3d.com/contact.
MAINTENANCE:
For best print output it is recommended to keep the extruder nozzle(s) clean, and check
regularly for any residual filament build up, as these may cause subsequent unsuccessful
prints. Please contact polaroid3d.com/contact for guidance on how to remove any such
build up.
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The manufacturer has a dedicated team of 3D printing
It is important that your Polaroid 3D printer is kept clean at all times.