Davis Instruments Vantage VUE Installation Manual page 15

Problems Using Two Transmitting Stations
A single Vantage Vue console can receive signals from one sensor suite, either a Vantage Vue
or a Vantage Pro2 sensor suite, and an optional anemometer transmitter kit. Make sure the
transmitter IDs are configured correctly. See your Vantage Vue Console Manual for
information on configuring transmitter IDs.
Most Common Rain Collector Problem
"My rain data seems too low."
If the rain collector seems to be under-reporting rainfall, clean the debris screen and
tipping spoon module to clear out any debris.
Most Common Anemometer Problems
"The wind cups are spinning but my console displays 0 mph."
The wind cups may not be turning the shaft. Remove the cups from the anemometer by
loosening the set screw. Put the cups back onto the shaft and make sure to slide them
down the shaft as far as possible. Re-tighten the set screw.
"The wind cups don't spin or don't spin as fast as they should."
The anemometer may be located where wind is blocked by something, or there may be
friction interfering with the cups' rotation. Remove the wind cups by loosening the set
screw, and clear out any insects or debris which may be interfering with the cup rotation.
Turn the shaft the cups rotate on. If it feels gritty or stiff, contact Davis Technical
Support.
Note: Do not lubricate the shaft or bearings in any way.
"Readings aren't what I expected them to be."
Comparing data from your sensor suite to measurements from TV, radio, newspapers, or
a neighbor is NOT a valid method of verifying your readings. Readings can vary
considerably over short distances. How you site the sensor suite and anemometer can
also make a big difference. If you have questions, contact Davis Technical Support.
Contacting Davis Instruments
If you have questions about the sensor suite or Vantage Vue system, or encounter problems
installing or operating the weather station, please contact Davis Technical Support.
Note: Please do not return items to the factory for repair without prior authorization.
Online
E-mail
Telephone
www.davisinstruments.com
See the Weather Support section for copies of user
manuals, product specifications, application notes,
software updates, and more.
support@davisinstruments.com
(510) 732-7814
Monday - Friday, 7:00 a.m. - 5:30 p.m. Pacific Time.
Troubleshooting
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