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Warranty & Recycling Information
In case the products delivered are not free from defects in material or workmans-
hip, MAS Elektronik AG has the right to either repair or replace the defective pro-
duct at its choice. MAS Elektronik AG manufactures and repairs goods using compo-
nents which are new or equivalent to new in accordance with industry standards
and practice. The warranty for wearing parts (e.g. rechargeable batteries) is limited
to 6 months. In case the device is equipped with internal data storage (e.g. hard
disc drive, Flash drive), the customer is responsible to backup his data before sen-
ding the device. MAS Elektronik AG is not liable for any data loss on returned devi-
ces. MAS Elektronik AG reserves the right to reset returned devices to factory
defaults. Please note your personal settings for this reason.
MAS Elektronik AG is not liable for any accessories not belonging to original packa-
ge content such as DVDs, hard disc drives, Flash storage devices, batteries, etc. This
limited warranty covers the warranty requirements set by authorities in your
country. This limited warranty does not cover finishes, accessories or batteries, nor
does it cover damage resulting from accident, misuse, abuse, dirt, water, battery
leakage, tampering, servicing performed or attempted by unauthorized service
agencies. This limited warranty does not cover damages resulting from firmware
upgrades. Only in case of firmware upgrades needed to add functions promised at
time of purchase, such damages are covered by this limited warranty.
For a correct and frictionless completion of warranty or repairs you need a RMA No.
You may obtain a RMA on the internet at www.xoro.de/service or by telephone.
Please send the device in its original packing material, all standard accessories and a
copy of the invoice, a description of defect and the RMA No. to following address.
Please note the RMA number clear and in large numbers on the outer package.
Contact with Customer Service:
Phone:
+49 4161 800 24 24 (Mon-Fri: from 11:00 to 17:00)
eMail:
support@ersservice.de
ERS GmbH Elektronik Repair Service
Weidegrund 3
D-21614 Buxtehude / Niedersachsen
Germany
If you have questions or problems using your device, we are happy to help you.
Recycling Information
Recycling of Electrical Appliances
The product has been designed and manufactured with high quality materials and
components that are recyclable and reusable. This crossed-out wheeled bin on the
product or on the packaging means that the product complies with European Directi-
ve 2012/19 / EU.
Check local regulations for separate disposal of electronic equipment. Observe local
regulations and do not dispose of old products with normal household waste. By
properly disposing of old products you contribute to the protection of the environ-
ment and human health.
Recycling of paper and cardboard
The material recycling symbol on the packaging box and user manual means that
they are recyclable. Do not dispose of it with normal household waste.
Recycling of plastics
The material recycling symbol on plastic parts means that they are recyclable. Do not
dispose of it with normal household waste.
The green Dot
The green dot on cartons means that the MAS Elektronik AG pays a tax to the society
for waste prevention and secondary raw material extraction.
Batteries
Every consumer is legally obliged to return batteries to a collection point in his com-
munity or in commerce so that they can be disposed of in an environmentally friend-
ly manner. Please do not dispose of batteries with household waste.
EU-Declaration of Conformity
The CE mark states that this product meets the essential requirements and guideli-
nes of the European regulations. If this product is used in accordance with this in-
struction manual, the product complies with the requirements of the RED 2014/53/
EU Directive. Further information, as well as a detailed EC declaration of conformity
for download, can be found in the download area of this device on the website
(www.xoro.de).
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