15. Frequently asked Questions (FAQs).
Q: How long will the Smart Code operate on a set of batteries?
A: Based on 15 operations per day, a single set of Alkaline batteries will operate the SmartCode for
over 2 years.
Q: What type of batteries do you recommend?
A: For best results, use new non-rechargeable Alkaline batteries only.
Q: I just installed a Smart Code on my door but it does not operate correctly
A: Make sure you have installed the cylinder properly, review step 8.
Q: I removed the battery pack momentarily and my lock does not work any more.
A: The system did not initialize properly due to remaining charge. To correct perform the following:
a. Remove battery pack
b. Press "Program" button three times
c. Wait 10 seconds.
d. Insert battery pack.
e. The system should flash the Green LED and beep, indicating proper
f. Repeat a-d if initialization failed
Q: I am planning to be away for several months; will my lock operate when I get back?
A: When the system is idling, it consumes minimum power (very close to battery shelf life.) With
alkaline batteries, the lock should be operable after years of idle. See also Questions and Answers
Q: What settings should I use to get the maximum battery life out of my lock?
A: Set "Status LED" (SW1) and "Auto-lock" (SW2) to the off position.
WARNING: This Manufacturer advises that no lock can provide complete security by
itself. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere
on the property. No lock can substitute for caution, awareness of your environment, and common
sense. Builder's hardware is available in multiple performance grades to suit the application.
In order to enhance security and reduce risk, you should consult a qualified locksmith or other
This product is covered by one or more of the following patents or patents pending: 5123683 5317889 5335525 5335950 5441318 5452928 5482335 5490700 5496082 5513509 5513510
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For assistance or warranty information:
For Kwikset product, call
or visit, www.kwikset.com
For Weiser product, call
1-800-677-5625 USA, 1-800-501-9471 CANADA
or visit, www.weiserlock.com
for USA & CANADA