Chap.12 Faq; Printer Is Not Turned On; Printer Is Working, But Print Prepara�On Is Not Complete; Printer Is Ready, But Print Won' T Start A�Er Sending Data - Kanematsu Corporation TactPlus. User Manual

Opera�on Manual

1. Printer is not turned on.

Check power cable is connected with printer and outlet properly.
If cable is connected properly but it is not turned on, call the service center.
2. Printer is working, but Print prepara�on is not completed.
When printer shows message from "Voice Guidance or Message on screen" , or
"Power/Message Lamp" is shown, follow the step ch10.
If problem s�ll cannot be solved, call the service center.
3. Printer is ready, but print won' t start a�er sending data.
(1) check Printer "EasyTac�x" is selected before prin�ng.
(2) See LED lamps(Power/Message Lamp) status have no problem.
(3) If printer driver is not installed properly, uninstall the driver and install again.
(4) If there is no solu�on from (1) to (3), or not be solved, contact the service center.

4. Printer is working, but paper is not foamed.

(1) Check using dedicated paper. Do not use other paper.
(2) Follow the step Ch.9 "Printer Driver Specifica�on" .
(3) Check the se�ng and if s�ll cannot be solved, contact the service center.

5. Paper is foamed, but too low/tall/ rough.

(1) Check using dedicated paper. Do not use other paper.
(2) Follow the step Ch.9 "Printer Driver Specifica�on" .
(3) Check the se�ng and if s�ll cannot be solved, contact the service center.

6. would like to adjust volume of Voice Guidance.

Refer to Ch.9 "Printer Driver Specifica�on" .
* You can set OFF(silent)/Small/Middle/Big.
When you s�ll cannot adjust the volume, contact the service center.

7. Paper is jammed.

(1) Press opera�on bu�on for more than three seconds and check paper is fed out.
(2) If paper is remain in the printer and cannot take it out, contact the service center.
Chap.12
FAQ