Spa Troubleshooting Guide - Master Spas INT GS BAR HARBOR LE Owner's Manual

SPA TROUBLE SHOOTING GUIDE
NOTE: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current
device). Be sure all local electrical codes are followed.
SPA NOT HEATING
If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not
heating and has not tripped the breaker, please follow these steps:
1. Check set water temperature at control panel to make sure it is set to desired temperature,
above the current water temperature.
2. Check the "Heat Mode" that the spa is set in. The spa should be set in the Standard Mode or
Ready Mode depending on the model.
3. Check the control panel for heat indicator. If heat indication is on, wait a reasonable amount
of time (at least 1 hour) to see if the water temperature is rising.
4. If heat indicator does not remain on, the system should be displaying a message indicating why
it can't heat. Check the control panel for diagnostic messages. Refer to Spa Control Section
titled System Related Messages. Follow steps to alleviate the message.
5. Check the control panel for light indicator. Wait a reasonable amount of time (at least 1 hour)
to see if the water temperature is rising.
6. Reset power to the spa at GFCI breaker.
7. If spa is still not heating, contact your Master Spas dealer or service organization.
PUMP(S) DO NOT OPERATE
1. Press the "Jets" button on your control panel.
If you hear the pumps trying to operate:
A. Check that all the slice valves are open.
B. Pump may need to be primed.
C. Check that the air controls are open.
Refer to Installation Instructions section. If you do not hear anything from the pump, contact
your Master Spas dealer or service organization.
POOR JET PERFORMANCE
1. Make sure pump is operating.
2. Check that the water level is adequate (up to minimum safe water level on sticker located near
filter).
3. Make sure the jets are open and the air controls are open.
Refer to Glossary of Spa Technology section.
DO NOT DIVE. DO NOT DIVE. 101 38