Vernacare Vortex Technical Manual page 4

Warranty
A. Warranty terms
1. The warranty is for 12 months from the date of commissioning or 18 months from
the date of delivery, whichever is the shortest period.
2. The warranty will cover parts and labour.
3. The warranty will not cover customer damage or abuse.
4. Warranty requests should be submitted in writing, quoting the machine number,
date of commissioning and the machine fault.
5. The warranty will not affect your statutory rights, or rights given in the company's
Terms and Conditions of Sale.
6. Extended warranties are available. Contact Vernacare for further details.
B. Conditions of warranty
1. The Vortex must be installed to the instructions provided in this technical manual.
2. The Vortex must be commissioned by a person authorised by Vernacare,
failure to do so may invalidate the warranty.
3. Unauthorised modifications may invalidate the warranty if not carried out by
a person authorised by Vernacare.
The above warranty details should be read in conjunction with the Company
Terms and Conditions of Sale, copies of which are included with your invoice,
or available upon request from Vernacare:
Telephone: +44(0)1204 555988
E-mail: service@vernacare.com
C. Service Contracts
To ensure continued reliability and performance, service contracts are available.
All warranty and service contract work will be carried out by Vernacare Technical
Services, a division of Vernacare Limited OR in the case of an overseas installation,
warranty and service contract work will be carried out by a Vernacare approved
technician.
Fax: +44(0)1204 523595
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