Problem solving guide
Cleaning the milk valve
If the following issues occur during milk
preparation, the milk valve may be
blocked: only hot milk is dispensed
instead of milk froth, the milk sputters
or sprays out. Start by checking the
points listed below:
– Is the milk in the milk flask cold
(< 10 °C)?
– Have the central spout and the milk
flask lid been cleaned thoroughly?
– Is the central spout correctly fitted?
– Are the milk pipework and dispensing
unit securely connected?
If you are still unhappy with the results
of milk preparation, follow the steps
described for cleaning the milk valve.
The milk valve cover should only be
cleaned by hand.
Open the machine door.
Remove the bean container and
maintenance container on the left-
hand side.
Take the stainless steel cover off the
central spout.
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Remove the milk valve cover as
follows: on the top right-hand side of
the cover, you will find a pin for
swivelling the cover out.
Detach the milk pipework from the
dispensing unit on the central
spout and from the milk valve
holder ( and ).
Remove the milk pipework
connecting the milk valve to the
central spout.
Disconnect the angular moulded
hose from the round hose. Rinse the
hoses thoroughly under running
water.
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