Troubleshooting
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening
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the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
Set [Red Eye Reduction] to [On] (page 43).
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Shoot the subject at a distance closer than the flash range using the flash.
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Light the room and shoot the subject.
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Retouch the image using [Red Eye Correction] (page 47).
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Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
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Cannot shoot images in succession.
The internal memory or "Memory Stick Duo" media is full. Delete unnecessary images
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(page 26).
The battery level is low. Insert new batteries or charged Nickel-Metal Hydride batteries (sold
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separately).
Viewing images
Cannot play back images.
Set the mode switch to
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The folder/file name has been changed on your computer (page 72).
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Sony does not guarantee playback of image files on the camera if the files have been
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processed using a computer or recorded with another camera.
The camera is in USB mode. Delete the USB connection (page 68).
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The date and time are not displayed.
The display indicators are turned off. Show the display indicators by pressing v (DISP) on the
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control button (page 18).
The image appears rough right after playback starts.
This may happen due to image processing. This is not a malfunction.
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(Playback) (page 24).