Pictbridge Compliant Printer - Sony Cyber-shot DSC-S930 Handbook

Troubleshooting

PictBridge compliant printer

A connection cannot be established.
The camera cannot be connected directly to a printer that is not compliant with the PictBridge
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standard. Consult the printer manufacturer as to whether the printer is compliant with
PictBridge or not.
Check that the printer is turned on and can be connected to the camera.
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Set [USB Connect] to [PictBridge] (page 54).
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Disconnect and connect the USB cable again. If an error message is indicated on the printer,
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refer to the operating instructions supplied with the printer.
Cannot print images.
Check that the camera and the printer are properly connected using the USB cable.
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Turn on the printer. For further information, refer to the operating instructions supplied with
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the printer.
If you select [Exit] during printing, images may not be printed. Disconnect and connect the
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USB cable again. If you still cannot print your images, disconnect the USB cable, turn the
printer off and then on, then connect the USB cable again.
Movies cannot be printed.
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Images shot using cameras other than this camera or images modified with a computer may
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not be printed.
Printing is canceled.
You disconnected the USB cable before the
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Cannot insert the date or print images in the index mode.
The printer does not provide these functions. Consult the printer manufacturer as to whether
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the printer provides these functions or not.
The date may not be inserted in the index mode depending on the printer. Consult the printer
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manufacturer.
"---- -- --" is printed on the date-inserted part of the image.
The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off]
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and print the image again (page 79).
Cannot select the print size.
Consult the printer manufacturer as to whether the printer can provide the desired size.
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Cannot print the image at the size selected.
When you use paper of a different size after connecting the printer to the camera, disconnect
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and then reconnect the USB cable.
The print setting of the camera differs from that of the printer. Change the setting of either the
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camera (page 79) or the printer.
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(PictBridge Connecting) mark disappears.