Troubleshooting
Shooting still images/movies
Cannot record images.
Check the free capacity of the internal memory or "Memory Stick Duo" media. If it is full, do
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one of the following:
Delete unnecessary images (page 26).
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Change the "Memory Stick Duo" media.
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You cannot record images while charging the flash.
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Set the mode switch to
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Set the mode switch to
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The subject is not visible on the screen.
Your camera is set to the Playback mode. Set the mode switch to
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(Movie) (page 20).
Anti-blur function does not work.
The anti-blur function does not work when
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The anti-blur function may not work properly when shooting night scenes.
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Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
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The image is out of focus.
The subject is too close. Make sure to position the lens farther away from the subject than the
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shortest shooting distance, approximately 5 cm (2 inches) (W)/50 cm (1 feet 7 3/4 inches) (T)
from the front of the lens, when shooting (page 21).
(Twilight) mode or
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shooting still images.
The Focus preset function is selected. Select the auto focus mode (page 39).
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Refer to "If the subject is out of focus" on page 40.
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Zoom does not work.
You cannot use the Smart zoom depending on the image size (page 55).
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You cannot use the digital zoom while shooting movies.
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You cannot change the zoom scale while shooting movies.
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The flash does not work.
The flash is set to
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You cannot use the flash when:
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[REC Mode] is set to [Burst] (page 36).
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(High Sensitivity) mode or
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Selection) (page 32).
Shooting movies.
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Set the flash to
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(Snow) mode is selected in the Camera (Scene Selection) (page 21).
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(Still image) when shooting still images.
(Movie) when shooting movies.
(Landscape) mode is selected in the Scene Selection mode when
(Flash forced off) (page 21).
(Twilight) mode is selected in the Camera (Scene
(Flash forced on) when
appears on the display.
(Landscape) mode,
(Still image) or
(Beach) mode, or