Sony Handycam CCD-TR913E Operating Instructions Manual page 81

Troubleshooting
Symptom
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear in the
viewfinder.
An unknown picture is displayed in
the viewfinder.
The picture is recorded in incorrect
or unnatural colours.
Picture appears too bright, and the
subject does not appear in the
viewfinder.
In the playback mode
Symptom
The tape does not move when a
video control button is pressed.
The playback picture is not clear or
does not appear.
No sound or only a low sound is
heard when playing back a tape.
In the recording and playback modes
Symptom
The power does not turn on.
Cause and/or Corrective Actions
• The contrast between the subject and background is too high.
Your camcorder is not a malfunction.
• Your camcorder is not a malfunction.
• Slow shutter, low lux or NightShot +Slow shutter mode is
activated. This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the MENU settings
without a cassette inserted, your camcorder automatically
starts the demonstration.
m Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 68)
• NIGHTSHOT is set to ON.
m Set it to OFF. (p. 25)
• NIGHTSHOT is set to ON in a bright place.
m Set it to OFF, or use the NightShot function in a dark place.
(p. 25)
Cause and/or Corrective Actions
• The POWER switch is set to CAMERA or OFF.
m Set it to PLAYER. (p. 32)
• The tape has run out.
m Rewind the tape. (p. 32)
• The television's video channel is not adjusted correctly.
m Adjust it. (p. 29)
• EDIT is set to ON in the MENU settings.
m Set it to OFF. (p. 64)
• The video head may be dirty.
m Clean the heads using the Sony V8-25CLH/V8-25CLD
cleaning cassette (not supplied). (p. 92)
• The stereo tape is played back with HiFi SOUND set to 2 in the
MENU settings.
m Set it to STEREO. (p. 64)
Cause and/or Corrective Actions
• The battery pack is not installed, or is dead or nearly dead.
m Install a charged battery pack. (p. 12, 13)
• The AC power adaptor is not connected to the mains.
m Connect the AC power adaptor to the mains. (p. 17)
(Continued on the following page)
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