Troubleshooting - Cuisinart DGB1U Manual

F. Trouble Shooting
Q: Indicator lights are flashing
A: If both red and blue indicator lights are flashing simultaneously, it is time to clean the
coffee maker. See decalcification instructions. If indicator lights are alternately flashing
blue and red, your coffeemaker is in the "clean" mode.
Q: Pressed Grind & Brew button, but nothing is happening
A: Check that the outlet you are using has power. The grinder assembly may not be
properly in place. Make sure the grinder and cover are properly positioned, lid is fully
closed and try again.
Q: Coffeemaker not grinding beans
A: Coffee beans are too tightly packed. Do not fill above Max Fill line.
A: Grind Off is selected. Press the button again to deselect.
Q: Coffee residue appears on lid of grinder
A: This is normal and will occur each time you grind beans. It should not affect coffee
flavour when brewing consecutive cups.
Q: Coffee is not strong enough/too strong
A: Each time the coffee maker runs it will use all of the beans/ground coffee added and
all of the water. Tastes vary and you should adjust the proportions according to your own
preferences. If coffee is too strong either reduce the amount of beans/ground coffee or
increase the amount of water. If coffee is too weak, either increase the amount of beans/
ground coffee or decrease the amount of water.
Be sure not to fill the grinder with more than six scoops or above the Max Fill line. Do not
fill the water reservoir with more than 450ml.
A: If the chute on the coffee grinder is not cleaned, it is possible for it to collect enough
residue to inhibit the flow of coffee grinding into the filter basket – this will make your
coffee weaker than expected. Be sure to clean the chute portion when cleaning the coffee
grinder.
Q: Coffee is dripping after coffee brewing should be complete
A: If you are using a paper filter, it is possible for coffee to continue dripping after the
brewing cycle has completed – this is normal.
Q: Where can I buy replacement filter papers
A: The machine uses a standard size 2 filter paper. Once you have used the quantity
included in the box, you can purchase more at most leading supermarkets.
Q: Not enough hot water is coming out to fill the cup.
A: Add a full cup and a little splash more. It is normal for some water to be absorbed by
the ground coffee.
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