Troubleshooting - Zte Spro User Manual

Troubleshooting

If you encounter problems while using Spro, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved using the information in the chart,
contact the dealer where you purchased Spro.
Problem
Battery
cannot be
charged or
the charging
is slow
Shortened
standby time There are too many
Possible causes
The battery or battery
charger is damaged.
Spro's temperature is
below 0 °C or higher than
45 °C.
The battery is depleted. In
high temperature
environments, battery
life will be shortened.
applications running in
the background, which
use the battery
continuously.
Possible solution
Contact the dealer.
Adjust the battery
charging environment to
avoid extremes of
temperature.
Contact the dealer to
replace the battery.
Close or disable the
applications you don't
need. You can also use
a third-party software to
manage the applications
and battery using.
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