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Pepwave MAX User Manual

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Download this manual See also: User Manual
FCC ID: XRN-MAX600
User Manual
Mobile Router
Document Rev. 1.0
June 09
C
& T
OPYRIGHT
RADEMARKS
Specifications are subject to change without notice. Copyright © 2009 Pepwave Ltd. All Rights Reserved. Pepwave
and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or
registered trademarks of their respective owners.

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Summary of Contents for Pepwave MAX

  • Page 1 Specifications are subject to change without notice. Copyright © 2009 Pepwave Ltd. All Rights Reserved. Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.

  • Page 2: Table Of Contents

    GLOSSARY ............................ 4 PRODUCT FEATURES........................5 ....................5 UPPORTED ETWORK EATURES ..................... 5 THER UPPORTED EATURES PACKAGE CONTENT ........................6 PEPWAVE MAX MOBILE ROUTER OVERVIEW ................7 ...................... 7 RONT ANEL PPEARANCE LED I ........................7 NDICATORS ......................8 ANEL PPEARANCE ......................
  • Page 3 DHCP C ........................72 LIENTS 20.5 ..........................72 VENT APPENDIX A. RESTORATION OF FACTORY DEFAULTS ................. 74 APPENDIX B. PRODUCT SPECIFICATIONS ................... 75 MAX M ..................... 75 EPWAVE OBILE OUTER Pepwave MAX Mobile Router - 3 - Copyright © 2009 Pepwave...

  • Page 4: Introduction And Scope

    WAN connections, allowing a combination of technologies like 3G HSDPA, EVDO, Wi-Fi, WiMAX, and Satellite to be utilized to connect to the Internet. This manual presents how to set up the Pepwave MAX Mobile Router and provides an introduction to the features and usage of Pepwave MAX Mobile Router.

  • Page 5: Product Features

    Product Features The following is the list of supported features on Pepwave MAX Mobile Router: Supported Network Features 3.1.1 Multiple public IP support (DHCP, PPPoE, Static IP Address)  Ethernet WAN 10/100 Mbps Connection in Full/Half Duplex  USB WAN Connection ...

  • Page 6: Package Content

     PPTP packet passthrough  Web Logging  Link Status (Active Sessions)  Package Content The Pepwave MAX Mobile Router package includes the following: Pepwave MAX Mobile Router unit  Power adapter  2 x Wi-Fi antenna  Information slip ...

  • Page 7: Pepwave Max Mobile Router Overview

    Pepwave MAX Mobile Router Overview Wi-Fi WAN Connector Front Panel Appearance PC Card Slot ExpressCard Slot Wi-Fi LAN Connector LAN Ports USB Ports Wi-Fi WAN LED Status LED Ethernet WAN Port Power LED Wi-Fi AP LED Reset Button LED Indicators...

  • Page 8: Rear Panel Appearance

    Solid – Port is connected without traffic Blinking – Data is transferring OFF – Port is not connected Note: They are auto MDI/MDI-X ports Rear Panel Appearance (terminal block) Unit Base Appearance Pepwave MAX Mobile Router - 8 - Copyright © 2009 Pepwave...

  • Page 9: Installation

    Pepwave MAX. Repeat using different cables for other WAN/broadband connections, or connect 3G USB modem to the USB port. Connect to one of the WAN ports on the Pepwave MAX using one of the following: A network cable (connect to the Ethernet WAN port) ...
  • Page 10 Configuring the Network Environment 6.1.3 To ensure that Pepwave MAX works properly in the LAN environment and can access the Internet via the WAN connections, please refer to the following setup procedures: PC Configuration on the LAN  Section 6.2, Configuring Computers on the LAN LAN Configuration ...
  • Page 11 Connecting to Web Admin Interface. Section 8, Configuration of LAN Interface(s), covers advanced configuration. WAN Configuration  For basic configuration, refer to Section 7, Pepwave MAX Mobile Router - 11 - Copyright © 2009 Pepwave...

  • Page 12: Configuring Computers On The Lan

    The simplest way to setup the Local Area Network (LAN) is to enable the DHCP Server functionality of Pepwave MAX. With this setting, Pepwave MAX will automatically provide a suitable IP Address (and related information) to each computer connected to its LAN interface.
  • Page 13 23. Click Finish to close the New Connection Wizard. Windows Vista DHCP Client Configuration 6.2.3 Connect the computer to the Pepwave MAX’s LAN interface with an Ethernet cable. The following screen will be displayed on the computer screen. Choose “Work”.
  • Page 14 Would you like to set up networking? Respond with Yes. When prompted with the following: Please enter the IP configuration for this machine… Select the option: Use dynamic IP configuration (BOOTP/DHCP). Select OK. Pepwave MAX Mobile Router - 14 - Copyright © 2009 Pepwave...

  • Page 15: Connecting To Web Admin Interface

    Connecting to Web Admin Interface Start a web browser on a computer that is connected with Pepwave MAX through LAN. To connect to Web Administration Interface of Pepwave MAX, enter the following LAN IP address in the address field of the web browser: http://192.168.50.1...

  • Page 16: Configuration Of Lan Interface(S)

    The LAN Interface settings are located in Network > LAN > Basic Settings: IP Settings IP Address & The IP address of Pepwave MAX on LAN. Subnet Mask This setting specifies the speed of the LAN Ethernet Port. By default, the appropriate data speed is automatically detected by Pepwave MAX.
  • Page 17 DHCP Server Settings When this setting is enabled, the DHCP server of Pepwave MAX automatically assigns an IP address to each computer that is DHCP Server connected via LAN and configured to obtain an IP address via DHCP. Pepwave MAX’s DHCP server prevents IP address collision on LAN.

  • Page 18: Wi-Fi Ap

    A static local DNS record consists of a Host Name and an IP Local DNS Address. When looking up the Host Name from the LAN to LAN IP of Records Pepwave MAX, the corresponding IP Address will be returned. Press to create a new record. Press to remove a record.
  • Page 19 Access Control Settings The setting specifies whether access control restriction will be Restriction applied. The available options are None, Deny all except listed, Mode and Accept all except listed. Pepwave MAX Mobile Router - 19 - Copyright © 2009 Pepwave...

  • Page 20: Configuration Of Wan Interface(S)

    Configuration of WAN Interface(s) Ethernet WAN Pepwave MAX Mobile Router - 20 - Copyright © 2009 Pepwave...
  • Page 21 Some service providers (e.g. cable providers) identify the clients’ MAC addresses and require the client to always connect using the same MAC address. In such cases, change the Pepwave MAX WAN Address interface MAC address to the original client PC’s via this field.
  • Page 22 When Use the following DNS server address(es) is selected, you may enter custom DNS server addresses for this WAN connection into the DNS server 1 and DNS server 2 fields. Pepwave MAX Mobile Router - 22 - Copyright © 2009 Pepwave...
  • Page 23 You can input the ISP provided DNS server addresses into the DNS server 1 and DNS server 2 fields. If no address is entered here, this link will not be used for DNS lookups. Pepwave MAX Mobile Router - 23 - Copyright © 2009 Pepwave...
  • Page 24 When Use the following DNS server address(es) is selected, you can put custom DNS server addresses for this WAN connection into the DNS server 1 and DNS server 2 fields. Pepwave MAX Mobile Router - 24 - Copyright © 2009 Pepwave...
  • Page 25 Due to dynamic DNS service providers’ policy, a dynamic DNS host would expire automatically because the host record was not updated for a long time. Therefore Pepwave MAX performs an update every 23 days even if a WAN’s IP address did not change. Pepwave MAX Mobile Router - 25 - Copyright ©...
  • Page 26 WAN Health Check 9.1.5 To ensure traffic is routed to healthy WAN connections only, Pepwave MAX provides the functionality to periodically check the health of each WAN connection. Health Check Settings Health Check Disabled When Disabled is chosen in the Method field, the WAN connection will always be considered as up.
  • Page 27 Pepwave MAX treats a previously down WAN connection to be up again. Recovery By default, Recover Times is set to 3. Retries For example, with the default Recover Retries setting of 3, a WAN...

  • Page 28: Express Card / Pc Card / Usb1 / Usb2

    Express Card / PC Card / USB1 / USB2 ExpressCard / PC Card / USB Settings Wireless Adaptor SIM Card IMSI / Carrier / Country Signal Strength IP Address Servers Pepwave MAX Mobile Router - 28 - Copyright © 2009 Pepwave...

  • Page 29: Wi-Fi Wan

    ExpressCard / PC Card / USB Settings Operator Settings Heath Checking Settings Modem Specific Settings Wi-Fi WAN Pepwave MAX Mobile Router - 29 - Copyright © 2009 Pepwave...
  • Page 30 Name (SSID) Address (BSSID) Signal Strength IP Address Default Gateway Servers Stand-by State Reply to ICMP PING Health Check Method Wi-Fi Association Mode Connect to Any Open Mode AP Pepwave MAX Mobile Router - 30 - Copyright © 2009 Pepwave...

  • Page 31: Advanced Wi-Fi Settings

    Advanced Wi-Fi settings are available and can be configured at Advanced > Adv. Wi-Fi Settings: Wi-Fi AP Radio Settings Protocol Operating Country Channel Output Power Wi-Fi WAN Radio Settings Output Power Wi-Fi AP Advanced Settings Pepwave MAX Mobile Router - 31 - Copyright © 2009 Pepwave...
  • Page 32 Layer 2 Communication 802.1X Version Beacon Rate Beacon Interval DTIM RTS Threshold Slot Time ACK Timeout CTS Timeout Pepwave MAX Mobile Router - 32 - Copyright © 2009 Pepwave...

  • Page 33: Site-To-Site Vpn

    The Site-to-Site VPN of the Pepwave MAX is specifically designed for multi-WAN environment. The Pepwave MAX can aggregate all WAN connections’ bandwidth for routing Site-to-Site VPN traffic. Unless all the WAN connections of one site are down, the Pepwave MAX can still maintain VPN up and running.
  • Page 34 IP addresses until success. Addresses / If the field is empty, the Pepwave MAX will wait for connection from Host Names the remote peer. Therefore, at least one side of the two VPN peers has to have the field filled.

  • Page 35: Pepwave Max Behind Nat Router

    11.2 Pepwave MAX Behind NAT Router The Pepwave MAX supports establishing Site-to-Site VPN over WAN connections which are behind a NAT (Network Address Translation) router. To be able for a WAN connection behind a NAT router to accept VPN connections, you can configure the NAT router in front of the WAN connection to forward TCP port 32015 to it.

  • Page 36: Outbound Policy

    12 Outbound Policy Pepwave MAX provides the functionality to flexibly manage and load balance outbound traffic among the WAN connections. settings managing load balancing outbound traffic located Advanced > Outbound Policy: There are three main selections for the Outbound Policy for Pepwave MAX: High Application Compatibility ...

  • Page 37: Custom Rules For Outbound Traffic Management

    Algorithm to be used. Please refer to the upcoming sections for the details of the available algorithms. To create a custom rule, click Add Rule at the bottom of the table, and the following window will be displayed: Pepwave MAX Mobile Router - 37 - Copyright © 2009 Pepwave...
  • Page 38 IP/Protocol/Port, action will be taken Enable by Pepwave MAX based on the other parameters of the rule. When No is selected, the custom rule does not take effect. Pepwave MAX will disregard the other parameters of the rule.
  • Page 39 New Custom Rule Settings This setting specifies the behavior of Pepwave MAX for the custom rule. One of the following values can be selected:  Weighted Balance  Persistence Algorithm  Enforced  Priority  Least Used  Lowest Latency...
  • Page 40 Pepwave MAX can be configured to distribute data traffic across multiple WAN connections. Also, the Internet IP depends on the WAN connections over which communication actually takes place. As a result, a LAN client computer behind Pepwave MAX may communicate using multiple Internet IP addresses.
  • Page 41 The highest priority WAN connection available will always be used for routing the specified type of traffic. A lower priority WAN connection will be used only when all higher priority connections have become unavailable. Pepwave MAX Mobile Router - 41 - Copyright © 2009 Pepwave...
  • Page 42 1. All WAN connections are symmetric; or 2. A latency sensitive application requires to be routed through the lowest latency WAN regardless the WAN’s available bandwidth. Pepwave MAX Mobile Router - 42 - Copyright © 2009 Pepwave...

  • Page 43: Service Forwarding

    ISP’s e-mail server address and TCP port number for each WAN. The Pepwave MAX will intercept SMTP connections, choose a WAN with reference to the Outbound Policy, and then forward the connection to the forwarded SMTP server if the chosen WAN has enabled forwarding.

  • Page 44: Web Proxy Forwarding

    13.2 Web Proxy Forwarding When this feature is enabled, the Pepwave MAX will intercept all outgoing connections destined for the proxy server specified in Web Proxy Interception Settings, choose a WAN connection with reference to the Outbound Policy, and then forward them to the specified web proxy server and port number.

  • Page 45: Port Forwarding

    14 Port Forwarding When operating under NAT mode, Pepwave MAX acts as a firewall that blocks, by default, all inbound access from the Internet. By the Port Forwarding, Internet users can access the servers behind Pepwave MAX. Important Note Port Forwarding applies only to WAN connections that are operating under NAT mode.
  • Page 46 When Yes is selected, the inbound service rule takes effect. If the inbound traffic matches the specified IP Protocol and Port, action Enable will be taken by Pepwave MAX based on the other parameters of the rule. When No is selected, the inbound service rule does not take effect.
  • Page 47 Any Port, Single Port, Port Range and Port Map Any Port: All traffic that is received by Pepwave MAX via the specified protocol is forwarded to the servers specified by the Servers setting.

  • Page 48: Nat Mappings

    This setting specifies the WAN connections and corresponding WAN- Inbound specific Internet IP addresses on which the system should bind on. Mappings Any access to the specified WAN connection(s) and IP address(es) Pepwave MAX Mobile Router - 48 - Copyright © 2009 Pepwave...
  • Page 49 Note 2: WAN connections in IP forwarding mode are not shown here. Click Save to save the settings when configuration has been completed. Important Note Inbound firewall rules override the Inbound Mapping settings. Pepwave MAX Mobile Router - 49 - Copyright © 2009 Pepwave...

  • Page 50: Firewall

    Internet) and the LAN side of the network. It can protect the local network from potential hacker attacks, offensive Web sites, and/or other inappropriate uses. The firewall functionality of Pepwave MAX supports the selective filtering of data traffic in both directions: Outbound (LAN to WAN) ...
  • Page 51 Protocol/IP/Port, actions will be taken by Enable Pepwave MAX based on the other parameters of the rule. When No is selected, the firewall rule does not take effect. Pepwave MAX will disregard the other parameters of the rule.
  • Page 52 In addition, a single port, or a range of ports, can be specified for the Source IP & Port setting. This setting specifies the action to be taken by Pepwave MAX upon encountering traffic that matches the both of the following: ...

  • Page 53: Intrusion Detection And Dos Prevention

    , check the box Enable for the Intrusion Detection and DoS Prevention and press the Save button. When this feature is enabled, the Pepwave MAX will detect and protect the network from the following kinds of intrusions and denial-of-service attacks.

  • Page 54: Traffic Prioritization

    Ping Flood Attack Prevention 17 Traffic Prioritization Pepwave MAX provides the functionality to prioritize Voice over IP, VPN, video streaming, Secure Web over the other Internet traffic. The settings for configuring Quality of Service are located at Advanced > Traffic...

  • Page 55: Service Passthrough

    Default: Enabled. Please note that the Pepwave MAX prioritizes only outbound packets. E.g. for secure web prioritization, the system will prioritize uploading traffic for outgoing connections and downloading traffic for incoming connections.
  • Page 56 If you have an FTP server listening on a port number other than 21, you can check the box Define custom control ports and enter the port numbers to the text boxes. The Pepwave MAX monitors outgoing TFTP connections and TFTP routes any incoming TFTP data packets back to the client. Select Passthrough Enable if you want to enable the TFTP passthrough support.

  • Page 57: System Settings

    Administrative Settings configuration is located at System > Admin Security: Admin Settings Change Admin This setting specifies a new administrator password. Password Confirm Admin This setting verifies and confirms the new administrator password. Password Pepwave MAX Mobile Router - 57 - Copyright © 2009 Pepwave...
  • Page 58 Each IP subnet must be in form of w.x.y.z/m, where w.x.y.z is an IP address (e.g. 192.168.0.0), and m is the subnet mask in CIDR format, which is between 0 and 32 inclusively. For example: 192.168.0.0/24 Pepwave MAX Mobile Router - 58 - Copyright © 2009 Pepwave...

  • Page 59: Firmware Upgrade

    Click on the Check again button to use online upgrade. With online upgrade, Pepwave MAX checks online for new firmware. If a new firmware is available, the firmware will be automatically downloaded by Pepwave MAX.

  • Page 60: Time

    Do not attempt to upload a non-firmware file, or a firmware file that is not qualified, or not supported, by Pepwave. Upgrading a Pepwave MAX Mobile Router with an invalid firmware file will damage the unit, and may void the warranty.

  • Page 61: Email Notification

    19.4 Email Notification The Email Notification functionality of Pepwave MAX provides a System Administrator with up-to-date information on network status. The settings for configuring Email Notification are found at System > Email Notification: Email Notification Settings This setting specifies whether or not to enable Email Notification.

  • Page 62: Remote Syslog

    Click Yes to confirm. Wait a few seconds, and you will see a return message and the detailed test result. 19.5 Remote Syslog The Remote Syslog functionality of Pepwave MAX enables event logging at a specified remote Syslog server. The settings for configuring Remote System Log are found at System > Remote Syslog:...

  • Page 63: Snmp

    By default, the Port setting has value is 514. 19.6 SNMP SNMP, or Simple Network Management Protocol, is an open standard that can be used to collect information from the Pepwave MAX Mobile Router. SNMP configuration is located at System > SNMP: SNMP Settings SNMP Server This setting specifies the SNMP server name.
  • Page 64 Authentication  NONE Protocol  MD5  SHA Authentication This setting specifies the authentication password, and is applicable Password only if the MD5 or SHA authentication protocol is selected. Pepwave MAX Mobile Router - 64 - Copyright © 2009 Pepwave...

  • Page 65: Saving And Loading Configurations

    19.7 Saving and Loading Configurations Backing up the Pepwave MAX settings immediately after successful completion of the initial setup is strongly recommended. The functionality to download and upload Pepwave MAX settings is found at System > Configuration: Restore Configuration to Factory Settings 19.7.1...

  • Page 66: Flash Management

    19.8 Flash Management The Pepwave MAX is equipped with dual flash memory modules. Each flash memory stores one firmware image. It does not only allow improved flexibility but also facilitates more effective management of the flash contents. It is possible to upgrade the firmware on the module/partition that is not designated for booting, so that the boot flash is unaffected by firmware upgrade process or any potential power failures throughout.

  • Page 67: Traceroute Test

    A System Administrator can use the Ping utility to manually check the connectivity of a particular LAN/WAN connection. 19.11 Traceroute Test The Traceroute Test tool in Pepwave MAX traces the routing path to the destination through a particular Ethernet interface. The Traceroute Test utility is located at System > Tools > Traceroute. The Traceroute...
  • Page 68 A System Administrator can use the Traceroute utility to analyze the connection path of a LAN/WAN connection. Pepwave MAX Mobile Router - 68 - Copyright © 2009 Pepwave...

  • Page 69: Status

    20 Status The information section displays the information of Pepwave MAX on the Device, Link Usage, Active Sessions, DHCP Clients, and Event Log. 20.1 Device System information is located at Status > Device: System Information System Time This shows the current system time.

  • Page 70: Link Usage Status

    The Link Usage Status section displays the cumulative amounts of data that have been transferred through each WAN connection, as well as the inbound and outbound rate of data transferred via various protocols. Pepwave MAX Mobile Router - 70 - Copyright © 2009 Pepwave...

  • Page 71: Active Sessions

    This will enable you to count the transferred volume from a specific time instead of from the system up time. 20.3 Active Sessions Information on Active Sessions is at Status > Active Sessions: Pepwave MAX Mobile Router - 71 - Copyright © 2009 Pepwave...

  • Page 72: Dhcp Clients

    20.4 DHCP Clients The DHCP Clients table is located at Status > DHCP Clients. It lists DHCP client IP addresses and MAC addresses that the Pepwave MAX has offered IP addresses to since it is powered up. 20.5 Event Log Event Log information is located at Status >...
  • Page 73 The log section displays a list of events that has taken place on the Pepwave MAX unit. Click the Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100, or all to show the corresponding number of events in the log.

  • Page 74: Appendix A. Restoration Of Factory Defaults

    Restoration of Factory Defaults Appendix A. To restore the factory default settings on a Pepwave MAX unit, perform the following: Locate the reset button on the Pepwave MAX unit. With a paper clip, press and keep the reset button pressed for at least 10 seconds, until the unit reboots itself.

  • Page 75: Appendix B. Product Specifications

    Product Specifications Appendix B. Pepwave MAX Mobile Router Routing  Flexible Custom Outbound Routing Policy  WAN Support DHCP, Static IP, and PPPoE  Outbound Link Load Balance  Device Management Wizard & Menu Driven Web Management Interface over HTTP / HTTPS ...
  • Page 76 -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. Pepwave MAX Mobile Router - 76 - Copyright © 2009 Pepwave...
  • Page 77 Contact Us: Address: Sales sales@pepwave.com United States Office Hong Kong Office 800 West El Camino Real, 17/F, Park Building, Support Mountain View 476 Castle Peak Road support@pepwave.com CA 94040 Cheung Sha Wan United States Hong Kong Business Development and...

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