Pepwave MAX User Manual
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Pepwave MAX User Manual

Mobile router
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Pepwave MAX Series:
MAX 600 / 700 / HD2
Pepwave MAX Firmware 5.4
July 2013
C
& T
OPYRIGHT
RADEMARKS
Specifications are subject to change without notice. Copyright © 2013 Pepwave Ltd. All Rights Reserved. Pepwave and the
Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered
trademarks of their respective owners.

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Summary of Contents for Pepwave MAX

  • Page 1 OPYRIGHT RADEMARKS Specifications are subject to change without notice. Copyright © 2013 Pepwave Ltd. All Rights Reserved. Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.

  • Page 2: Table Of Contents

    ......................7 UPPORTED ETWORK EATURES ......................... 8 THER UPPORTED EATURES 4 PEPWAVE MAX MOBILE ROUTER OVERVIEW ............... 9 MAX 600 ............................9 MAX 700 ............................11 MAX HD2............................13 5 INSTALLATION ........................15 ........................... 15 REPARATION ......................15 ONSTRUCTING THE ETWORK ...................
  • Page 3 ..........................112 LIENT 19.4 WINS C ..........................113 LIENT 19.5 ..........................113 PEED USION 19.6 P / NAT-PMP ........................114 19.7 ........................... 115 VENT 19.8 ..........................116 ANDWIDTH APPENDIX A. RESTORATION OF FACTORY DEFAULTS ............119 http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 4 APPENDIX B. DECLARATION ....................120 http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 5: Introduction And Scope

    3G HSDPA, EVDO, 4G LTE, Wi-Fi, external WiMAX dongle, and Satellite to be utilized to connect to the Internet. This manual presents how to set up the Pepwave MAX Mobile Router and provides an introduction to the features and usage of Pepwave MAX Mobile Router.

  • Page 6: Glossary

    Quality of Service SNMP Simple Network Management Protocol Transmission Control Protocol User Datagram Protocol Virtual Private Network VRRP Virtual Router Redundancy Protocol Wide Area Network WINS Windows Internet Name Service WLAN Wireless Local Area Network http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 7: Product Features

    Product Features Pepwave MAX enables all LAN users to share broadband Internet connections, and provide advanced features to enhance Internet access. The following is the list of supported features on Pepwave MAX Mobile Router: Supported Network Features 3.1.1 WAN ...

  • Page 8: Other Supported Features

    WINS Client List  UPnP / NAT-PMP  Real-Time, Hourly, Daily and Monthly Bandwidth Usage reports and charts  IPv6 support (Available on Pepwave MAX 700 and HD2)  Support USB tethering on Android 2.2+ phones http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 9: Pepwave Max Mobile Router Overview

    Pepwave MAX Mobile Router Overview MAX 600 4.1.1 Front Panel Appearance Wi-Fi WAN Connector PC Card Slot Express Card Slot USB Ports Wi-Fi LAN Connector Ethernet WAN Port Wi-Fi AP LED LAN Ports Wi-Fi WAN LED Status LED Power LED Reset Button 4.1.2 LED Indicators...
  • Page 10 100 Mbps Green LED 10 Mbps Solid Port is connected without traffic Orange LED Blinking Data is transferring Port is not connected Port Type Auto MDI/MDI-X ports 4.1.3 Rear Panel Appearance Power Connector Terminal Block http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 11: Max 700

    Connecting to network Wi-Fi WAN Blinking Connected to network with traffic Connected to network without traffic Disabled Blinking slowly Enabled but no client connected Wi-Fi AP Blinking Connected to network with traffic Client(s) connected to wireless network http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 12 10 / 100/ 1000 Mbps Blinking Data is transferring Orange LED No data is being transferred or port is not connected Port Type Auto MDI/MDI-X ports 4.2.3 Rear Panel Appearance Power Connector USB Ports Kensington Lock http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 13: Max Hd2

    Connected to wireless network(s) without traffic LAN and Ethernet WAN Ports Green LED 10 / 100 / 1000 Mbps Blinking Data is transferring Orange LED No data is being transferred or port is not connected Port Type Auto MDI/MDI-X ports http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 14 4.3.3 Rear Panel Appearance Power Connector Cellular Antenna Connectors Kensington Lock Cellular SIM Slots http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 15: Installation

    Repeat with different cables for up to 4 computers to be connected. With another Ethernet cable or a USB modem / Wi-Fi antenna / PC Card / Express Card, connect it to one of the WAN ports on the Pepwave MAX. Repeat the same procedure for other WAN ports.

  • Page 16: Configuring The Network Environment

    Mounting the Unit 5.4.1 Wall Mount Pepwave MAX can be mounted on the wall by screwing. After adding the screw on the wall, slide the MAX in the screw whole socket as indicated below. Recommeneded Screw Specification: M3.5 x 20mm, Head Diameter 6mm, Head Thickness 2.4mm...
  • Page 17 5.4.2 Car Mount Pepwave MAX can be mounted on a flat surface using a car mounting plate (not included). Place the car mount according the label’s direction, and screw it onto the device. Mounting Plate Screw Holes After mounting the plate on the back of the device, add screw on the plate on the flat surface.

  • Page 18: Connecting To Web Admin Interface

    Connecting to Web Admin Interface Start a web browser on a computer that is connected with Pepwave MAX through LAN. To connect to Web Admin Interface of Pepwave MAX, enter the following LAN IP address in the address field of the web browser: http://192.168.50.1...
  • Page 19 Configuration changes (e.g. WAN, LAN, Admin settings, etc.) will only take effect after clicking the Save button at the bottom of each page. The Apply Changes button causes the changes to be saved and applied. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 20: Configuration Of Lan Interface(S)

    Configuration of LAN Interface(s) Basic Settings The LAN Interface settings are located in Network > LAN > Basic Settings http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 21 Advertise Speed checkbox. DHCP Server Settings When this setting is enabled, the DHCP server of Pepwave MAX automatically assigns an IP address to each computer that is connected via LAN and is configured to obtain an IP DHCP Server address via DHCP.
  • Page 22 This table is for defining custom local DNS records. A static local DNS record consists of a Host Name and an IP Address. When looking up Local DNS the Host Name from the LAN to LAN IP of Pepwave MAX, the corresponding IP Address Records will be returned.
  • Page 23 VPN peer’s DNS resolver IP SpeedFusion If a address(es). Queries will be forwarded to the selected connections’ resolvers. If all of the selected connections are down, queries will be forwarded to all resolvers on healthy WAN connections. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 24: Wi-Fi Ap

    When the box Enable is checked, multicast network traffic to the wireless SSID will be filtered. Multicast Filter By default, it is disabled. This field allows you to specify the transmit rate to be used for sending multicast network traffic. Multicast Rate By default, Multicast Rate is set to1M. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 25  802.1X  Static WEP Access Control Settings Restriction Mode This option allows you to perform access control through MAC address filtering. Available options are None, Deny all except listed, and Accept all except listed. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 26: Configuration Of Wan Interface(S)

    You can also do the above priority setting on the Dashboard, please refer to Section 6 for information. Click the Details button in the corresponding row of connection to modify the connection setting. Important Note Connection Details will be changed and become effective right after clicking the Save and Apply button. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 27: Ethernet Wan

    Ethernet WAN Network > WAN > Click on WAN Details This will open a screen similar to shown below http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 28 Copyright @ 2013 Pepwave...
  • Page 29 Monitor See Section for configuration details. This setting specifies port speed and duplex configurations of the WAN Port. Port Speed By default, Auto is selected and the appropriate data speed is automatically detected by http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 30 IPv6, gateway, and DNS server addresses from it. The device will also acquire an IPv6 address for performing ping/traceroute checks and accepting web admin accesses. Note: This feature is only available on Pepwave MAX 700 and HD2. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 31 If your service provider's DHCP server requires you to supply a hostname value upon Hostname acquiring an IP address, you may enter the value here. If your service provider does (Optional) not provide you with the value, you can safely bypass this option. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 32: Static Ip Connection

    DNS Servers You can input the ISP provided DNS server addresses into the DNS Server 1 and DNS Server 2 fields. If no address is entered here, this link will not be used for DNS lookups. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 33: Pppoe Connection

    (The DNS Servers are obtained along with the WAN IP address assigned from the PPPoE server.) When Use the following DNS server address(es) is selected, you can put custom DNS server addresses for this WAN connection into the DNS Server 1 and DNS Server 2 fields. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 34: Dynamic Dns Settings

    IP of each WAN will be automatically reported to the DNS service provider. Either upon a change in IP addresses or every 23 days without link reconnection, Pepwave MAX will connect to the dynamic DNS service provider to perform an IP address update within the provider’s records.
  • Page 35 Due to dynamic DNS service providers’ policy; a dynamic DNS host will automatically expire if the host record has not been updated for a long time. Therefore Pepwave MAX performs an update every 23 days even if a WAN’s IP address has not changed.

  • Page 36: Cellular 1 / Cellular 2

    Cellular 1 / Cellular 2 Network > WAN > Click on Detail (Available on Pepwave MAX HD2 only) http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 37 Copyright @ 2013 Pepwave...
  • Page 38 This is the International Mobile Subscriber Identity which uniquely identifies the SIM card. SIM Card IMSI This is applicable to 3G modems only. The Pepwave MAX supports both HSPA and EV-DO. MEID HEX For Sprint or Verizon Wireless EV-DO users, a unique MEID identifier code (in hexadecimal format) is used by the carrier to associate the EV-DO device with the user.

  • Page 39: Wi-Fi Wan

    Wi-Fi WAN Network > WAN > Click on Wi-Fi WAN http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 40 Remain Connected (hot standby) and Disconnect (cold standby). This setting allows you to specify the health check method for the WAN connection. Health Check The available options are Disabled, Ping, and DNS Lookup. Method The default method is Disabled. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 41 Open Mode AP point it finds. By default, this is disabled. If this field is disabled, the WAN connection will not respond to ICMP PING requests. Reply to ICMP PING By default, this is enabled. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 42 Click on the link Create Profile… and the following window will be displayed. Network > WAN > Click on Detail Click on Create Profile…. This will open a window similar to the shown below http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 43 This option allows you to select which security policy is used for this wireless network. Available options:  Open   WPA/WPA2 – Personal Security  WPA/WPA2 – Enterprise The settings to be displayed under this row will vary depending on the selected security policy. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 44: Wan Health Check

    WAN Health Check To ensure traffic is routed to healthy WAN connections only, Pepwave MAX provides the functionality to periodically check the health of each WAN connection. The Health Check settings for each WAN connection can be independently configured via Network >...
  • Page 45 Host 1 must be filled and field Host 2 is optional. If the box Include public DNS servers is selected and no response is received from all specified DNS servers, DNS lookups will also be issued to some public DNS servers. A http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 46 URL 2 WAN Settings > WAN Edit > Health Check Settings > URL 2 If URL 2 is also provided, a health check will pass if either one of the tests passed http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 47 Automatic Public DNS Server Check on DNS Test Failure In case the health check method is set to DNS Lookup and checks failed, the MAX will automatically perform DNS lookups on some public DNS servers. If the tests are success, it means the WAN may not be down but rather the target DNS server became malfunctioned.

  • Page 48: Bandwidth Allowance Monitor

    Start Day This option allows you to define which day in the month each billing cycle begins. Monthly This field is for defining the maximum bandwidth usage allowed for the WAN connection each month. Allowance http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 49: Wi-Fi Settings

    Fi network. By default, Auto is selected. This option is for specifying the transmission output power for the Wi-Fi AP. Output Power There are 4 relative power levels available – Max, High, Mid and Low. The actual http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 50 Fi network. By default, Auto is selected. This option is for specifying the transmission output power for the Wi-Fi AP. There are 4 relative power levels available – Max, High, Mid and Low. The actual Output Power output power will be bound by the regulatory limits of the selected country. By default, 23 dBm (200 mW) or 20 dBm (100 mW) (depending on which operating country you have chosen in the previous section) is selected.
  • Page 51 Bridge Priority By default, it is set to 32768. This parameter specifies the preference to provide the best path from the switch to the root switch. Ethernet Path Cost By default, it is set to 100. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 52: Bandwidth Bonding Speedfusion Tm

    The Pepwave MAX can aggregate all WAN connections’ bandwidth for routing SpeedFusion traffic. Unless all the WAN connections of one site are down, the Pepwave MAX can still maintain VPN up and running. VPN Bandwidth Bonding is supported in firmware 5.1 or above. All available bandwidth will be utilized to establish the VPN tunnel, and all traffic will be load balanced at packet level across all links.

  • Page 53: Speed Fusion Tm

    10.1 SpeedFusion Pepwave MAX supports making two SpeedFusion connections with a remote Pepwave MAX unit or a Peplink Balance 210/310/380/580/710/1350. The local LAN subnet and subnets behind the LAN (defined under Static Route in the LAN settings page) will be advertised to the VPN. All VPN members (branch offices and headquarters) will be able to route to the local subnets.
  • Page 54 Click the New Profile button to create a new VPN connection profile for making VPN connection to a remote Peplink Balance/Pepwave MAX via the available WAN connections. Each profile is for making VPN connection with one remote Peplink Balance/Pepwave MAX.
  • Page 55 This field is optional. With this field filled, the Pepwave MAX will initiate connection to each Addresses / Host of the remote IP addresses until success. If the field is empty, the Pepwave MAX will wait Names for connection from the remote peer. Therefore, at least one side of the two VPN peers has to have the field filled.
  • Page 56 You can specify the priority of the WAN connections to be used for making VPN WAN Connection connections. WAN connections set to OFF will never be used. Only available WAN Priority connections with the highest priority will be utilized. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 57: Link Failure Detection

    If you have a firewall in front of the devices, you will need to add firewall rules for these port and protocols which will allow inbound and outbound traffic pass-through the firewall. Want to know more about VPN Sub-Second Session Failover? Visit our YouTube Channel for a video tutorial! http://youtu.be/TLQgdpPSY88 http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 58: Pepwave Max Behind Nat Router

    10.3 Pepwave MAX Behind NAT Router The Pepwave MAX supports establishing SpeedFusion over WAN connections which are behind a NAT (Network Address Translation) router. To be able for a WAN connection behind a NAT router to accept VPN connections, you can configure the NAT router in front of the WAN connection to forward TCP port 32015 to it.
  • Page 59 IP subnets must be unique among VPN peers The entire inter-connected SpeedFusion network is one single non-NAT IP network. No two subnets in two sites shall be duplicated. Otherwise, connectivity problems will be experienced in accessing those subnets. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 60: Ipsec Vpn

    Internet. The IPsec VPN of the Pepwave MAX is especially designed for a multi-WAN environment. For instance, a user sets up multiple IPsec profiles for his multi- WAN1 ~ WAN3 environment, if WAN1 is connected and its health check turns up good, the IPsec traffic will go through this link.
  • Page 61 For UDP encapsulation to be forced regardless of the NAT-Traversal, tick this checkbox. Encapsulation This defines the peer authentication pre-shared key to be used to authenticate this VPN Pre-shared Key connection. The connection will be up only if the pre-shared keys on each side match. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 62 This setting specifies the lifetime limit of this Phase 2 Security Association. By default, it is Lifetime set at 28800 seconds. WAN Connection Priority WAN Connection Select the appropriate WAN connection with the help of drop down http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 63: Ipsec Status

    IPsec Status shows the current connection status of each connection profile and is displayed in Status > IPsec. 12 Management of Outbound Traffic to WAN Pepwave MAX provides the functionality to flexibly manage and load balance outbound traffic among the WAN connections. Important Note...

  • Page 64: Custom Rules For Outbound Policy

    The bottom-most rule is Default. Edit this rule to change the device’s default way to control outbound traffic for all connections that does not match any rules above it. Click on the service name Default to change its settings. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 65 You may drag and drop a row to rearrange the priority of outbound rules. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 66 NOTE: If a server has one Internet IP address and multiple server names, and if one of the names is defined here, then accesses to any one of the server names will also match this rule. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 67 Enable taken, by Pepwave MAX based on the other parameters of the rule. With an Enable value of No, the rule does not take effect Pepwave MAX disregards the other parameters of the rule. This setting specifies the source IP Address, IP Network or MAC Address for outbound Source traffic that matches the rule.
  • Page 68 This setting specifies the behavior of Pepwave MAX for the custom rule. One of the following values can be selected:  Weighted Balance  Persistence  Enforced Algorithm  Priority  Overflow  Least Used  Lowest Latency The upcoming sections present the details of the listed algorithms.
  • Page 69 Matching traffic distributed to Cellular 1 is 16.7% = (10 / 60) x 100% Matching traffic distributed to Cellular 2 is 16.7% = (10 / 60) x 100% Matching traffic distributed to USB is 16.7% = (10 / 60) x 100% http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 70 Internet using three different IP addresses. With the algorithm Persistence of Pepwave MAX, rules can be configured to enable client computers to persistently utilize the same WAN connections for e-banking and other secure websites. As a result, a client computer will communicate with the other end using one IP address and eliminate the issues.
  • Page 71 Starting from firmware 5.2, outbound traffic can be prioritized to go through SpeedFusion connection(s). By default, VPN connections are not included in the priority list. Configure multiple distribution rules to accommodate different kinds of services. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 72 WAN connection is calculated from the total downstream bandwidth specified in the WAN settings page and the current downstream usage. The available bandwidth and WAN selection is determined every time when an IP session is made. 12.2.7 Algorithm: Lowest Latency http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 73: Expert Mode

    That means traffic for remote VPN subnets will be routed to its corresponding VPN peer. You can create custom Priority or Enforced rules and move them above the bar to override the SpeedFusion Routes. Upon disabling the Expert Mode, all rules above the bar will be deleted. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 74: Port Forwarding

    13 Port Forwarding 13.1 Port Forwarding Service Pepwave MAX can act as a firewall that blocks, by default, all inbound access from the Internet. By using Port Forwarding, Internet users can access the servers behind Pepwave MAX. Inbound Port Forwarding rules can be defined at Advanced > Port Forwarding:...
  • Page 75 Any Port, Single Port, Port Range and Port Map Any Port: All traffic that is received by Pepwave MAX via the specified protocol is forwarded to the servers specified by the Servers setting.

  • Page 76: Ettings

    Check the corresponding box(es) to enable UPnP and/or NAT-PMP. Enable these features only if you trust the computers on the LAN. A table listing all the forwarded ports under these two protocols can be found at Status > UPnP / NAT- PMP. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 77: Nat Mappings

    The settings to configure NAT Mappings are located at Advanced > NAT Mappings: To add a rule for NAT Mappings, click Add NAT Rule , upon which the following screen will be displayed: Click Save to save the settings when configuration has been completed. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 78 Outbound Policy section. Note 2: WAN connections in drop-in or IP forwarding mode are not shown here. Important Note Inbound firewall rules override the Inbound Mapping settings. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 79: Qos

    This field is to define which User Group the specified Subnet / IP Address belongs to. Once users have been assigned to a user group, their Internet traffic will be restricted by rules defined for that particular group. Please refer to the following two sections for details. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 80: Bandwidth Control

    You can define a maximum download speed (over all WAN connections) and upload speed (for each WAN connection) that each individual Staff and Guest member can consume. No limit can be imposed on individual Manager members. By default, Download and Upload Bandwidth Limits are set to unlimited (set as 0). http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 81: Application

    When enabled, voice and video traffic of Skype, Google Talk, Real Video and Real Video, and Windows Streaming Windows Streaming Media will be prioritized. Media When enabled, HTTPS (TCP port 443) traffic will be prioritized. Secure Web (HTTPS) http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 82 The DSL/Cable Optimization can relieve such issue. When it is enabled, the download speed will become less affected by the upload traffic. By default, this feature is enabled. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 83: Firewall

    LAN side of the network. It can protect the local network from potential hacker attacks, offensive Web sites, and/or other inappropriate uses. The firewall functionality of Pepwave MAX supports the selective filtering of data traffic in both directions:  Outbound (LAN to WAN) ...
  • Page 84 Protocol/IP/Port, actions will be taken by Pepwave MAX based on the other Enable parameters of the rule. When No is selected, the firewall rule does not take effect. Pepwave MAX will disregard the other parameters of the rule. This setting is applicable to Inbound Firewall Rules only.
  • Page 85 In addition, a single port, or a range of ports, can be specified for the Source IP & Port setting. This setting specifies the action to be taken by Pepwave MAX upon encountering traffic that matches the both of the following: ...
  • Page 86 If the default inbound rule is set as Allow for NAT enabled WANs, no inbound Allow firewall rules will be required for inbound Port Forwarding and inbound NAT Mapping rules. However, if the default inbound rule is set as Deny, a corresponding Allow firewall rules will be required. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 87: Intrusion Detection And Dos Prevention

    , check the box Enable for the Intrusion Detection and DoS Prevention and press the Save button. When this feature is enabled, the Pepwave MAX will detect and protect the network from the following kinds of intrusions and denial-of-service attacks.

  • Page 88: Miscellaneous Settings

    The miscellaneous settings include configuration for PPTP Server, Service Forwarding, and Service Passthrough. 17.1 PPTP Server Pepwave MAX has a built-in PPTP Server, which enables remote computers to conveniently and securely access the local network. PPTP server setting is located at Advanced > Misc. Settings > PPTP Server.

  • Page 89: Service Forwarding

    Some ISPs require their users to send e-mails via the ISP’s SMTP server. All outgoing SMTP connections are blocked except those connecting to the ISP’s. The Pepwave MAX supports intercepting and redirecting all outgoing SMTP connections (destined for TCP port 25) via a WAN connection to the WAN’s corresponding SMTP server.
  • Page 90 Outbound Policy (see section 17.2.2 Web Proxy Forwarding When this feature is enabled, the Pepwave MAX will intercept all outgoing connections destined for the proxy server specified in Web Proxy Interception Settings, choose a WAN connection with reference to the Outbound Policy, and then forward them to the specified web proxy server and port number.

  • Page 91: Service Passthrough

    Service Passthrough settings can be found in Advanced > Misc. Settings > Service Passthrough: Some Internet services required to be specially handled in a multi-WAN environment. The Pepwave MAX supports handling such services correctly such that Internet applications do not notice it is behind a multi- WAN router.

  • Page 92: System Settings

    For security reason, after logging in to the Web Admin Interface for the first time, it is recommended to change the administrator password. Configuring the administration interface to be accessible only from the LAN can further improve system security. Administrative Settings configuration is located at System > Admin Security: http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 93 Copyright @ 2013 Pepwave...
  • Page 94 Admin Settings This field allows you to define a name for this Pepwave MAX unit. Router Name By default, Router Name is set as MAX_XXXX, where XXXX refers to the last 4 digits of the serial number of the device.
  • Page 95 To define multiple subnets, separate each IP subnet one in a line. For example:  192.168.0.0/24  10.8.0.0/16 This is to choose which WAN IP address(es) the web server should listen on. Allowed WAN IP Address(es) http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 96: Firmware Upgrade

    Do not disconnect the power during firmware upgrade process. Do not attempt to upload a non-firmware file, or a firmware file that is not qualified, or not supported, by Pepwave. Upgrading a Pepwave MAX with an invalid firmware file will damage the unit, and may void the warranty.

  • Page 97: Email Notification

    This specifies the time zone (along with the corresponding Daylight Savings Time scheme) in which Pepwave MAX operates. Time Zone The Time Zone value affects the time stamps in the Event Log of Pepwave MAX and E- mail notifications. Checked the box Show all to show all available time zone options.
  • Page 98 Email Notification Administrator when the WAN status changes, or when new firmware is available. If the box Enable is not checked, Email Notification is disabled and Pepwave MAX will not send email messages. This field is for specifying the SMTP server to be used for sending email. If the server SMTP Server requires authentication, check the box Require authentication.
  • Page 99 Copyright @ 2013 Pepwave...

  • Page 100: Remote Syslog

    18.5 Remote Syslog The Remote Syslog functionality of Pepwave MAX enables event logging at a specified remote Syslog server. The settings for configuring Remote System Log are found at System> Remote Syslog: Remote Syslog Settings Remote Syslog This setting specifies whether or not to log events at the specified remote Syslog server.

  • Page 101: Snmp

    18.6 SNMP SNMP or Simple Network Management Protocol is an open standard that can be used to collect information from the Pepwave MAX Mobile Router. SNMP configuration is located at System > SNMP: SNMP Settings SNMP Device This field shows the router name defined in System > Admin Security.
  • Page 102 This setting specifies via a drop-down menu the one of the following valid privacy protocols: Privacy Protocol  NONE  This setting specifies the privacy password, and is applicable only if the DES privacy Privacy Password protocol is selected. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 103: Incontrol

    18.7 When this check box is checked, the device’s status information, usage data, and configuration will be sent to Pepwave’s InControl system. You can sign up for an InControl account at https://incontrol.pepwave.com/ . You can register devices under the account, monitor device status and usage reports, and download backed up configuration files.

  • Page 104: Configuration

    18.8 Configuration Backing up the Pepwave MAX settings immediately after successful completion of the initial setup is strongly recommended. The functionality to download and upload Pepwave MAX settings is found at System > Configuration 18.8.1 Restore Configuration to Factory Settings The Restore Factory Settings button is to reset the configuration to the factory default settings.

  • Page 105: Reboot

    18.9 Reboot This page provides a Reboot button for restarting the system. For highest reliability, Pepwave MAX is equipped with two copies of firmware of different version. You can select the firmware version you would like the device to reboot with.

  • Page 106: Ping Test

    18.10 Ping Test The Ping Test tool in Pepwave MAX performs Pings through a specified Ethernet interface or a SpeedFusion connection. You can specify the number of pings in the field Number of times to a maximum of 10 times, and Packet Size can be specified in the field Packet Size to a maximum of 1472 bytes.

  • Page 107: Traceroute Test

    18.11 Traceroute Test The Traceroute Test tool in Pepwave MAX traces the routing path to the destination through a particular Ethernet interface or SpeedFusion connection. The Traceroute Test utility is located at System > Tools > Traceroute, illustrated as follows: A system administrator can use the Traceroute utility to analyze the connection path of a LAN/WAN connection.

  • Page 108: Cli (Command Line Interface Support)

    The below settings specify which TCP port and which interface(s) should accept remote SSH CLI access. The user name and password used for remote SSH CLI access are the same as those used for web admin access. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 109: Status

    19 Status This section displays the information of Pepwave MAX on the Device, Active Sessions, Client List, WINS Client List, SpeedFusion , UPnP / NAT-PMP, Event Log, and Bandwidth. 19.1 Device System information is located at Status > Device: System Information This is the name specified in the field Router Name located in System >...
  • Page 110 In firmware 5.1 or before, Diagnostic Report file can be obtained at System > Reboot 19.1.1 GPS Data The MAX HD2 automatically stores up to seven days of GPS location data in GPS eXchange format (GPX). To review this data using third-party applications, click Status > Device and then download your GPX file.

  • Page 111: Active Sessions

    This Active Sessions section displays the active inbound / outbound and UDP / TCP sessions of each WAN connection on Pepwave MAX. A filter is available to help sort out the active session information. Enter a keyword in the field or check one of the WAN connection boxes for filtering.

  • Page 112: Client List

    (retrieved from DHCP reservation table or defined by users), current Download and Upload rate and MAC addresses that the Pepwave MAX has offered IP addresses to since it is powered up. Network Name (SSID) and Signal refers to the information about Wi-Fi AP, which is the name of the Network and its signal strength.

  • Page 113: Wins Client

    Click the button Flush All to flush all WINS client records. 19.5 SpeedFusion This is a page showing the current status of SpeedFusion , located at: Status > SpeedFusion Details about peer’s WAN connections are listed as below. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 114: Upnp / Nat-Pmp

    Delete All on the right-hand side below the table. Important Note UPnP / NAT-PMP records would be deleted immediately after clicking the button or Delete All without the need to click Save or Confirm. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 115: Event Log

    Event Log information is located at Status > Event Log: The log section displays a list of events that has taken place on the Pepwave MAX unit. Click the Auto Refresh to retrieve log entries again. Click the Clear Log button to clear the log.

  • Page 116: Bandwidth

    Click Show Details in the top right hand corner of each table and the details of data transferred will be shown. The check box Stacked below the data transferred graph can be checked to show the aggregated transferred rate of both traffic directions. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 117 Click on a date to view the client bandwidth usage of that specific date. This feature is not available if you have selected to view the bandwidth usage of only a particular WAN connection. The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte (GB). All WAN Daily Bandwidth Usage http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 118 The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte (GB). All WAN Monthly Bandwidth Usage Ethernet WAN Monthly Bandwidth Usage By default, the scale of data size is in MB. 1GB equals to 1024MB. http://www.pepwave.com Copyright @ 2013 Pepwave...

  • Page 119: Appendix A. Restoration Of Factory Defaults

    Restoration of Factory Defaults Appendix A. To restore the factory default settings on a Pepwave MAX unit, follow the steps below: Locate the reset button on the front panel of Pepwave MAX unit. With a paper clip, press the reset button and hold it for at least 10 seconds until the unit reboots itself.
  • Page 120 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. http://www.pepwave.com Copyright @ 2013 Pepwave...
  • Page 121 Visit Our YouTube Channel! http://www.youtube.com/PeplinkChannel Contact Us: Address: Hong Kong Office Sales United States Office 17/F, Park Building, http://www.pepwave.com/contact/sales/ 800 West El Camino Real, 476 Castle Peak Road Mountain View Support Cheung Sha Wan CA 94040 http://www.pepwave.com/contact/ Hong Kong United States...

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