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Pepwave Surf SOHO

User Manual

Pepwave Product:
Surf SOHO
Pepwave Firmware 7
January 2017
C
& T
OPYRIGHT
RADEMARKS
Specifications are subject to change without notice. Copyright © 2017 Pepwave Ltd. All Rights Reserved. Pepwave
and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks
or registered trademarks of their respective owners.

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Summary of Contents for Pepwave Surf SOHO

  • Page 1: User Manual

    Specifications are subject to change without notice. Copyright © 2017 Pepwave Ltd. All Rights Reserved. Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.
  • Page 2: Table Of Contents

    3.1.2 LAN 3.1.3 VPN 3.1.4 Firewall 3.1.5 Outbound Policy 3.1.6 QoS 3.2 Other Supported Features 4 Pepwave Surf SOHO Router Overview 4.1 Surf SOHO 4.1.1 Panel Appearance 4.1.2 LED Indicators 5 Advanced Feature Summary 5.1 QoS: Clearer VoIP 5.2 USB Modem 5.3 Built-In Remote User VPN Support...
  • Page 3 14 Firewall 14.1 Outbound and Inbound Firewall Rules 14.1.1 Access Rules 14.1.2 Apply Firewall Rules to PepVpn Traffic 14.1.3 Intrusion Detection and DoS Prevention 14.2 Content Blocking 14.2.1 Application Blocking 14.2.2 Web Blocking 14.2.3 Exempted Subnets http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 4 17.2 Settings 18 System Settings 18.1 Admin Security 18.2 Firmware 18.3 Time 18.4 Schedule 18.5 Email Notification 18.6 Event Log 18.7 SNMP 18.8 InControl 18.9 Configuration 18.10 Feature Add-ons 18.11 Reboot 19 Tools 19.1 Ping http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 5 19.3 Wake-on-LAN 20 Status 20.1 Device 20.2 Active Sessions 20.3 Client List 20.4 Event Log 20.5 Bandwidth 20.5.1 Real Time 20.5.2 Hourly 20.5.3 Daily 20.5.4 Monthly Appendix A: Restoration of Factory Defaults Appendix B: Declaration http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 6: Introduction And Scope

    The Surf SOHO is a professional-grade router that is secure, reliable, and easy to use. With the Surf SOHO, you can connect to the Internet using a USB cellular modem, Ethernet, or Wi-Fi. Hook the Surf SOHO up to Ethernet and Cellular connections, and it will automatically fail over from one to the other as needed.
  • Page 7: Glossary

    Evolution-Data Optimized HSDPA High-Speed Downlink Packet Access HTTP Hyper-Text Transfer Protocol ICMP Internet Control Message Protocol Internet Protocol Local Area Network MAC Address Media Access Control Address Maximum Transmission Unit Maximum Segment Size Network Address Translation http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 8 Quality of Service SNMP Simple Network Management Protocol Transmission Control Protocol User Datagram Protocol Virtual Private Network VRRP Virtual Router Redundancy Protocol Wide Area Network WINS Windows Internet Name Service WLAN Wireless Local Area Network http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 9: Product Features

    It also includes three SMA dual-band antennas that allows better reliability, larger bandwidth, and increased wireless coverage. Below is a list of supported features on Pepwave routers. Features vary by model. For more information, please see peplink.com/products. 3.1 Supported Network Features ​...
  • Page 10: Firewall

    Bandwidth usage control and monitoring on group- and user-level ● Application prioritization for custom protocols and DSL/cable optimization 3.2 Other Supported Features ● User-friendly web-based administration interface ● HTTP and HTTPS support for web admin interface http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 11: Pepwave Surf Soho Router Overview

    Client list ● UPnP / NAT-PMP ● Real-time, hourly, daily, and monthly bandwidth usage reports and charts ● IPv6 support 4​ P epwave Surf SOHO Router Overview ​ 4.1 Surf SOHO ​ 4.1.1​ P anel Appearance http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 12 1x 100/1000M Ethernet Port 1x USB 2.0 Interface Wi-Fi as WAN 4x 100/1000M Ethernet Ports LAN Interface Simultaneous Dual-Band 11ac Wi-Fi AP 2412 – 2472 MHz and Wi-Fi AP Operating Frequency 5180 - 5825 MHz http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 13: Power Consumption

    15% – 95% (non-condensing) FCC, CE, RoHS Certifications 1-Year Limited Warranty Warranty ​ 4.1.2​ L ED Indicators The statuses indicated by the front panel LEDs are as follows: Wi-Fi and Status Indicators Wi-Fi Disabled Intermittent http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 14 10 / 100 / 1000 Mbps Orange LED Blinking Data is transferring No data is being transferred or port is not connected Port type Auto MDI/MDI-X ports Wi-Fi Signal No connection Signal strength Wi-Fi signal strength (low, medium, and high) http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 15: Advanced Feature Summary

    5 Advanced Feature Summary ​ 5.1​ Q oS: Clearer VoIP VoIP and videoconferencing are highly sensitive to latency. With QoS, Peplink routers can detect VoIP traffic and assign it the highest priority, giving you crystal-clear calls. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 16: Usb Modem

    5.3 Built-In Remote User VPN Support Use L2TP with IPsec to safely and conveniently connect remote clients to your private network. L2TP with IPsec is supported by most devices, but legacy devices can also connect using PPTP. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 17: Installation

    At a high level, construct the network according to the following steps: 1. With an Ethernet cable, connect a computer to one of the LAN ports on the Pepwave router. Repeat with different cables for up to 4 computers to be connected.
  • Page 18: Configuring The Network Environment

    6.3 Configuring the Network Environment To ensure that the Pepwave router works properly in the LAN environment and can access the Internet via WAN connections, please refer to the following setup procedures: LAN configuration For basic configuration, refer to Section 8, Connecting to the Web Admin Interface.
  • Page 19 Username​ : admin Password​ : admin (This is the default username and password for Pepwave routers. The admin and read-only user passwords can be changed at ​ S ystem>Admin Security​ . ) 4. After successful login, the ​ D ashboard​ will be displayed.
  • Page 20: Network Settings

    Clicking any of the existing LAN interfaces (or creating a new one) will result in the following IP Settings IP Address ​ The IP address and subnet mask of the​ P epwave router on the LAN. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 21 DHCP Server each computer that is connected via LAN and configured to obtain an IP address via DHCP. The Pepwave router’s DHCP server can prevent IP address collision on the LAN. IP Range & These settings allocate a range of IP addresses that will be assigned to LAN computers http://www.peplink.com...
  • Page 22 This option allows you to input the DNS server addresses to be offered to DHCP clients. If DNS Servers Assign DNS server automatically​ is selected, the Pepwave router’s built-in DNS server address (i.e., LAN IP address) will be offered. WINS Server This option allows you to optionally specify a Windows Internet Name Service (WINS) server.
  • Page 23 The local LAN subnet and subnets behind the LAN will be advertised to the VPN. Remote routes sent over the VPN will also be accepted. Any VPN member will be able to route to the local subnets. Press to create a new route. Press to remove a route. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 24 Local DNS Records consists of a host name and IP address. When looking up the host name from the LAN to LAN IP of the Pepwave router, the corresponding IP address will be returned. Press to create a new record. Press to remove a record.
  • Page 25 The following settings are displayed when creating a new LAN or editing an existing LAN. IP Settings IP Address & Enter the Pepwave router’s IP address and subnet mask values to be used on the LAN. Subnet Mask Network Settings Name Enter a name for the LAN.
  • Page 26 DNS Servers This option allows you to input the DNS server addresses to be offered to DHCP clients. If ​ A ssign DNS server automatically​ is selected, the Pepwave router’s built-in DNS server address (i.e., LAN IP address) will be offered.
  • Page 27 MAC address and network name in circuit and remote IDs. Check this box to enable DHCP Option 82. Once DHCP is set up, configure ​ L AN Physical Settings​ , ​ S tatic Route Settings​ and ​ D NS http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 28: Port Settings

    WAN by holding the left mouse button, move it to the desired priority (the first one would be the highest priority, the second one would be lower priority, and so on), and drop it by releasing the mouse button. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 29: Ethernet Wan

    Connection details will be changed and become effective immediately after clicking the ​ S ave and Apply ​ b utton. 9.1 Ethernet WAN From ​ N etwork>WAN​ , choose a WAN connection and then click ​ D etails​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 30 WAN connection. ​ I P Forwarding​ is available when you click the link in the help text. Enter the WAN IP address and subnet mask, as well as the IP address of the default gateway, in these fields. Address/Subnet Mask/Default Gateway http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 31 If the box is not checked, the field Host 1 must be filled and the field Host 2 is optional. The connection is considered to be up if DNS responses are received from any one of the http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 32 This setting specifies port speed and duplex configurations of the WAN port. By default, Auto​ is selected and the appropriate data speed is automatically detected by the Pepwave router. In the event of negotiation issues, the port speed can be manually http://www.peplink.com...
  • Page 33 If this field is disabled, the WAN connection will not respond to ICMP ping requests. By default, this is ​ e nabled​ . PING Additional The ​ I P Address​ list represents the list of fixed Internet IP addresses assigned by the ISP, http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 34: Dhcp Connection

    IPv6 clients on the LAN will acquire their IPv6, gateway, and DNS server addresses from it. The device will also acquire an IPv6 address for performing ping/traceroute checks and accepting web admin accesses. Note: This feature is only available on the Pepwave MAX 700, HD2, and HD2 IP67.
  • Page 35 When ​ U se the following DNS server address(es)​ is selected, you may enter custom DNS server addresses for this WAN connection into the ​ D NS Server 1 and ​ D NS Server 2​ fields. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 36: Static Ip Connection

    DNS server addresses for this WAN connection into the DNS Server 1​ and ​ D NS Server 2​ fields. 9.1.3 PPPoE Connection This connection method is suitable if your ISP provides a login ID/password to connect via PPPoE. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 37 Note: Leave this field blank unless it is provided by your ISP. (Optional) IP Address If your ISP provides a PPPoE IP address, enter it here. Note: Leave this field blank unless it is provided by your ISP. (Optional) http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 38: L2Tp Connection

    Note: Leave this field blank unless it is provided by your ISP​ . Address / Host Address Type Your ISP will also indicate whether the server IP address is Dynamic or Static. Please click the appropriate value. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 39: Dns Servers

    Timeout If a health check test cannot be completed within the specified amount of time, the test will be treated as failed. This is the time interval between each health check test. Health Check Interval http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 40: Wi-Fi Wan

    ● tzo.com ● DNS-O-Matic ​ Select ​ D isabled​ to disable this feature. See ​ S ection 9.5​ f or configuration details. Wi-Fi WAN To access Wi-Fi WAN settings, click ​ N etwork>WAN>Details​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 41 If this setting is disabled, the WAN connection will not respond to ICMP ping requests. By default, this setting is enabled. PING Wi-Fi WAN Settings Determine whether the channel will be automatically selected. If you select custom, the Channel following table will appear: Selection http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 42 This option allows you to define which day of the month each billing cycle begins. Start Day This field is for defining the maximum bandwidth usage allowed for the WAN connection Monthly each month. Allowance http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 43 DNS server for the corresponding WAN connection. Reliable ping hosts with a high uptime should be considered. By default, the first two DNS servers of the WAN connection are used as the ping hosts. Health Check Method: DNS Lookup http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 44 HTTP response content contains the string. URL 2 WAN Settings>WAN Edit>Health Check Settings>URL2 If ​ U RL2​ is also provided, a health check will pass if either one of the tests passed. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 45 WAN connection that is treated as down will be considered as up again upon receiving three consecutive successful ping/DNS lookup responses. Dynamic DNS Settings Service Provider This setting specifies the dynamic DNS service provider to be used for the WAN. Supported providers are: ● changeip.com ● dyndns.org http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 46: Creating Wi-Fi Connection Profiles

    9.2.1 Creating Wi-Fi Connection Profiles You can manually create a profile to connect to a Wi-Fi connection. This is useful for creating a profile for connecting to hidden-SSID access points. Click ​ N etwork>WAN>Details>Create Profile…​ to get started. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 47: Network Name

    Enter a name to represent this Wi-Fi connection. Network Name (SSID) This option allows you to select which security policy is used for this wireless network. Available options: ● ​ O pen ● ​ W EP http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 48: Wan Health Check

    W PA/WPA2 – Enterprise WAN Health Check To ensure traffic is routed to healthy WAN connections only, the Pepwave router can periodically check the health of each WAN connection. The health check settings for each WAN connection can be independently configured via ​ N etwork>WAN>Details​ .
  • Page 49 Connections will be considered as up if DNS responses are received from any one of the health check DNS servers, regardless of a positive or negative result. By default, the first two DNS servers of the WAN connection are used as the health check DNS servers. Health Check Method: HTTP http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 50 Health Check This setting specifies the number of consecutive ping/DNS lookup timeouts after which the Pepwave router will treat the corresponding WAN connection as down. Default health Retries retries is set to ​ 3 ​ . Using the default ​ H ealth Retries​ setting of ​ 3 ​ , the corresponding WAN connection will be treated as down after three consecutive timeouts.
  • Page 51: Dynamic Dns Settings

    Automatic Public DNS Server Check on DNS Test Failure When the health check method is set to ​ D NS Lookup​ and health checks fail, the Pepwave router will automatically perform DNS lookups on public DNS servers. If the tests are successful, the WAN may not be down, but rather the target DNS server malfunctioned.
  • Page 52 (e.g., the IP is changed after a DHCP IP refresh, reconnection, etc.). Due to dynamic DNS service providers’ policy, a dynamic DNS host will automatically expire if the host record has not been updated for a long http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 53: Pepvpn

    Therefore the Pepwave router performs an update every 23 days, even if a WAN’s IP address has not changed. 10 PepVPN To configure PepVPN and SpeedFusion, navigate to ​ A dvanced>PepVPN http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 54 ​ N ew Profile​ button). Each profile specifies the settings for making VPN connection with one remote Pepwave or Peplink device. Click the ​ S ave​ button to create and save a new VPN connection profile for making a VPN connection.
  • Page 55 Bandwidth functionality requires the peer to use PepVPN version 4.0.0 or above. Limit Define path cost for this profile. Cost OSPF will determine the best route through the network using the assigned cost. Default: 10 http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 56: Outbound Policy Management

    10.1 Outbound Policy Management Pepwave routers can flexibly manage and load balance outbound traffic among WAN connections. Important Note Outbound policy is applied only when more than one WAN connection is active​ The settings for managing and load balancing outbound traffic are located at Advanced>PepVPN​...
  • Page 57: Custom Rules For Outbound Policy

    Y ouTube Channel​ for a video tutorial! http://youtu.be/rKH4AS_bQnE 10.1.2 Custom Rules for Outbound Policy in the ​ O utbound Policy​ form. Choose ​ C ustom ​ a nd press the ​ S ave ​ b utton. Click http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 58 Please refer to the upcoming sections for the details on the available algorithms. To create a custom rule, click ​ A dd Rule​ at the bottom of the table. Note that some Pepwave routers display this button at ​ A dvanced>PepVPN>PepVPN Outbound Custom Rules​ .
  • Page 59 This setting specifies whether the outbound traffic rule takes effect. When ​ E nable​ is Enable checked, the rule takes effect: traffic is matched and actions are taken by the Pepwave router based on the other parameters of the rule. When ​ E nable​ is unchecked, the rule does not take effect: the Pepwave router disregards the other parameters of the rule.
  • Page 60: Port Forwarding

    WAN connection(s) is used at any point in time. 11 Port Forwarding Pepwave routers can act as a firewall that blocks, by default, all inbound access from the Internet. By using port forwarding, Internet users can access servers behind the Pepwave router. Inbound port forwarding rules can be defined at ​...
  • Page 61 The ​ I P Protocol​ setting, along with the ​ P ort​ setting, specifies the protocol of the service as TCP, UDP, ICMP, or IP. Traffic that is received by the Pepwave router via the specified protocol at the specified port(s) is forwarded to the LAN hosts specified by the ​ S ervers​ setting.
  • Page 62: Upnp / Nat-Pmp Settings

    Any Port​ : all traffic that is received by the Pepwave router via the specified protocol is forwarded to the servers specified by the ​ S ervers​ setting. For example, with ​ I P Protocol​ set to TCP​ , and ​ P ort​ set to ​ A ny Port​ , all TCP traffic is forwarded to the configured servers.
  • Page 63: Nat Mappings

    NAT mappings allow IP address mapping of all inbound and outbound NAT’d traffic to and from an internal client IP address. Settings to configure NAT mappings are located at ​ A dvanced>NAT Mappings​ . To add a rule for NAT mappings, click ​ A dd NAT Rule​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 64 Also note that WAN connections in drop-in mode or IP forwarding mode are not shown here. Click ​ S ave​ to save the settings when configuration has been completed. Important Note Inbound firewall rules override the​ Inbound Mappings​ settings. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 65: Bandwidth Control

    (set as ​ 0 ​ ) . 13.2 Application 13.2.1 Application Prioritization On many Pepwave routers, you can choose whether to apply the same prioritization settings to all user groups or customize the settings for each group. Three application priority levels can be set: ​...
  • Page 66: Prioritization For Custom Applications

    When ​ S upported Applications​ is selected, the Pepwave router will inspect network traffic and prioritize the selected applications. Alternatively, you can select ​ C ustom Applications ​ a nd define the application by providing the protocol, scope, port number, and DSCP value.
  • Page 67: Outbound And Inbound Firewall Rules

    14.1 Outbound and Inbound Firewall Rules ​ 14.1.1​ A ccess Rules The outbound firewall settings are located at ​ A dvanced>Firewall>Access Rules>Outbound Firewall Rules​ . Click ​ A dd Rule ​ t o display the following screen: http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 68 If none of the rules match, the ​ D efault ​ r ule will be applied. By default, the ​ D efault rule is set as ​ A llow​ for both outbound and inbound access. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 69 If the traffic matches the specified protocol/IP/port, actions will be taken by the Pepwave router based on the other parameters of the rule. If the box is not checked, the firewall rule does not take effect. The Pepwave router will disregard the other parameters of the rule.
  • Page 70: Apply Firewall Rules To Pepvpn Traffic

    NAT mapping rules. However, if the default inbound rule is set as ​ D eny​ , a corresponding Allow firewall rule will be required. ​ 14.1.2​ A pply Firewall Rules to PepVpn Traffic http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 71: Intrusion Detection And Dos Prevention

    , check the ​ E nable ​ c heck box,​ ​ a nd press the ​ S ave ​ b utton. To turn on this feature, click When this feature is enabled, the Pepwave router will detect and prevent the following kinds of intrusions and denial-of-service attacks.
  • Page 72: Content Blocking

    14.2 Content Blocking 14.2.1 Application Blocking Choose applications to be blocked from LAN/PPTP/PepVPN peer clients' access, except for those on the Exempted User Groups or Exempted Subnets defined below. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 73: Web Blocking

    The Peplink Balance supports OSPF and RIPv2 dynamic routing protocols. Click the ​ N etwork tab from the top bar, and then click the ​ O SPF & RIPv2​ item on the sidebar to reach the following menu: http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 74 Authentication options are ​ M D5​ and ​ T ext​ . Enter the authentication key next to the drop-down menu. Determine which interfaces this area will use to listen to and deliver OSPF packets Interfaces http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 75: Miscellaneous

    16 Miscellaneous 16.1 Remote User Access Networks routed by a Peplink Balance can be remotely accessed via L2TP with IPsec or PPTP. To configure this feature, navigate to ​ N etwork > Remote User Access http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 76 User Accounts and password to create an account. After adding the user accounts, you can click on a username to edit the account password. Click the button X to delete the account in its corresponding row. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 77: Pptp Server

    16.2 PPTP Server Pepwave routers feature a built-in PPTP server, which enables remote computers to conveniently and securely access the local network. PPTP server settings are located at ​ A dvanced>Misc. Settings>PPTP Server​ .
  • Page 78 ​ L ocal User Accounts, LDAP Server, ​ o r​ RADIUS Server​ . Local User Accounts ​ - User accounts are stored in the Pepwave router locally. You can add/modify/delete accounts in the ​ U ser Accounts​ table.
  • Page 79: Certificate Manager

    ​ E nable​ . Web Proxy When this option is enabled, all outgoing connections destined for the proxy server specified in ​ W eb Proxy Interception Settings​ will be intercepted. These http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 80: Smtp Forwarding

    IP address. Under ​ S MTP Port​ , enter the TCP port number for each WAN. The Pepwave router will intercept SMTP connections. Choose a WAN port according to the outbound policy, and then forward the connection to the SMTP server if the chosen WAN has enabled forwarding.
  • Page 81: Web Proxy Forwarding

    (see ​ S ection 14.2​ ) . 16.4.2 Web Proxy Forwarding When this feature is enabled, the Pepwave router will intercept all outgoing connections destined for the proxy server specified in ​ W eb Proxy Interception Settings​ , choose a WAN connection with reference to the outbound policy, and then forward them to the specified web proxy server and port number.
  • Page 82: Service Passthrough

    Service passthrough settings can be found at ​ A dvanced>Misc. Settings>Service Passthrough​ . Some Internet services need to be specially handled in a multi-WAN environment. Pepwave routers can handle these services such that Internet applications do not notice being behind a multi-WAN router.
  • Page 83: Sim Toolkit

    The Pepwave router monitors outgoing TFTP connections and routes any incoming TFTP TFTP data packets back to the client. Select ​ E nable​ if you want to enable TFTP passthrough support. This field is for enabling the support of IPsec NAT-T passthrough. UDP ports 500, IPsec NAT-T 4500, and 10000 are monitored by default.
  • Page 84 Multicast Rate This setting specifies the transmit rate to be used for sending multicast network traffic. IGMP Snooping To allow your access point to convert multicast traffic to unicast traffic for associated clients, select this option. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 85 When using this configuration, the Shared Key option should be enabled. Key length must be between eight and 63 characters (inclusive). The security level of this method is known to be high. The configuration of Static WEP parameters enables pre-shared WEP key encryption. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 86: Settings

    Connection coming from the MAC addresses in this list will be either denied or accepted based the option selected in the previous field. 17.2 Settings Navigating to ​ A P>Settings ​ d isplays a screen similar to the one shown below: http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 87 Wi-Fi Radio Settings This option sets the country whose regulations the Pepwave router follows. Operating Country Choose from the router's internal or optional external antennas, if so equipped. Wi-Fi Antenna Important Note Per FCC regulations, the country selection is not available on all models marketed in the US.
  • Page 88: Beacon Interval

    Distance/Time parameters. Default values are recommended. Converter​ This field is for specifying the wait time before the Surf SOHO transmits a packet. Slot Time​ By default, this field is set to​ 9 µs​ . This field is for setting the wait time to receive an acknowledgement packet before ACK Timeout​...
  • Page 89: Admin Security

    18.1 Admin Security The ​ A dmin Security ​ s ection allows you to set up your access point’s name, password, security settings, and other options http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 90 Read-only User Name is set as ​ u ser Read-only User Name User Password This field allows you to specify a new user password. Once the user password is set, the read-only user feature will be enabled http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 91 This field is for specifying the port number on which the web admin interface can be Web Admin Port accessed. This option is for specifying the network interfaces through which the web admin Web Admin http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 92: Firmware

    ​ C hoose File ​ t o select the firmware file from the local computer, and then click ​ M anual Upgrade ​ t o send the firmware to the Pepwave router. It will then automatically initiate the firmware upgrade process.
  • Page 93: Time Server

    If the firmware is rolled back from 5.x to 4.x, the configurations will be lost. 18.3 Time Time Settings​ enables the system clock of the Pepwave router to be synchronized with a specified time server. Time settings are located at ​ S ystem>Time​ .
  • Page 94: Email Notification

    18.5 Email Notification ​ E mail notification functionality provides a system administrator with up-to-date information on network status. The settings for configuring email notifications are found at ​ S ystem>Email Notification​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 95 This setting specifies whether or not to enable email notification. If​ Enable​ is checked, Email the Pepwave router will send email messages to system administrators when the WAN Notification status changes or when new firmware is available. If ​ Enable​ is not checked, email notification is disabled and the Pepwave router will not send email messages.
  • Page 96: Event Log

    This setting specifies the email address the Pepwave router will use to send reports. Sender’s Email Address Recipient’s This setting specifies the email address(es) to which the Pepwave router will send email notifications. For multiple recipients, separate each email addresses using the enter key.
  • Page 97: Snmp

    Remote Syslog Host Push Events The Pepwave router can also send push notifications to mobile devices that have our Mobile Router Utility installed. Check the box to activate this feature. For more information on the Router Utility, go to:​ ​...
  • Page 98 This option allows you to enable SNMP version 3. SNMPv3 To add a community for either SNMPv1 or SNMPv2, click the ​ A dd SNMP Community ​ b utton in the Community Name ​ t able, upon which the following screen is displayed: http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 99 To define a username for SNMPv3, click ​ A dd SNMP User ​ i n the ​ S NMPv3 User Name ​ t able, upon which the following screen is displayed: SNMPv3 User Settings This setting specifies a user name to be used in SNMPv3. User Name http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 100: Incontrol

    When DES is selected, an entry field will appear for the password. 18.8 InControl InControl is a cloud-based service which allows you to manage all of your Peplink and Pepwave devices with one unified system. With it, you can generate reports, gather statistics, and configure your devices automatically.
  • Page 101: Factory Settings

    18.10 Feature Add-ons Some Pepwave routers have features that can be activated upon purchase. Once the purchase is complete, you will receive an activation key. Enter the key in the ​ A ctivation Key​ field, click ​ A ctivate​ , http://www.peplink.com...
  • Page 102: Reboot

    ​ A pply Changes​ . 18.11 Reboot This page provides a reboot button for restarting the system. For maximum reliability, the Pepwave router can equip with two copies of firmware. Each copy can be a different version. You can select the firmware version you would like to reboot the device with.
  • Page 103: Traceroute Test

    A system administrator can use the ping utility to manually check the connectivity of a particular LAN/WAN connection. 19.2 Traceroute Test The traceroute test tool traces the routing path to the destination through a particular Ethernet interface. The traceroute test utility is located at ​ S ystem>Tools>Traceroute​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 104: Wake-On-Lan

    ​ S ystem > Tools > Wake-on-LAN Select a client from the drop-down list and click ​ S end​ to send a “magic packet” 20 Status 20.1 Device System information is located at ​ S tatus>Device​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 105 This shows the current PepVPN version. Version Modem Support This shows the modem support version. For a list of supported modems, click​ Modem Support List​ . Version The host name assigned to the Pepwave router appears here. Hostname http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 106: Active Sessions

    End User License Agreement (EULA), click Important Note If you encounter issues and would like to contact the Pepwave Support Team (​ h ttp://www.pepwave.com/contact/​ please download the diagnostic report file and attach it along with a description of your issue.
  • Page 107 In addition, you can see which clients are initiating the most sessions. You can also perform a filtered search for specific sessions. You can filter by subnet, port, protocol, and interface. To perform a search, navigate to ​ S tatus>Active Sessions>Search​ . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 108: Client List

    This ​ A ctive Sessions​ section displays the active inbound/outbound sessions of each WAN connection on the Pepwave router. A filter is available to sort active session information. Enter a keyword in the field or check one of the WAN connection boxes for filtering.
  • Page 109: Event Log

    Event log information is located at ​ S tatus>Event Log The log section displays a list of events that has taken place on the Pepwave router. Check ​ A uto Refresh​ to refresh log entries automatically. Click the ​ C lear Log​ button to clear the log.
  • Page 110: Hourly

    20.5.2 Hourly This page shows the hourly bandwidth usage for all WAN connections, with the option of viewing each individual connection. Select the desired connection to check from the drop-down menu. http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 111: Daily

    WAN connection. The scale of the graph can be set to display megabytes​ ​ ( ​ M B​ ) or gigabytes​ ​ ( ​ G B​ ) . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 112: Monthly

    WAN connection. The scale of the graph can be set to display megabytes​ ​ ( ​ M B​ ) or gigabytes​ ​ ( ​ G B​ ) . http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 113 Copyright @ 2017 Pepwave...
  • Page 114: Appendix A: Restoration Of Factory Defaults

    To restore the factory default settings on a Pepwave router, follow the steps below: 1. Locate the reset button on the front or back panel of the Pepwave router. 2. With a paper clip, press the reset button and hold it for at least 10 seconds, until the unit reboots itself.
  • Page 115 The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. ● CE Statement for Pepwave Routers Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC:...
  • Page 116 [Jméno výrobce] tímto prohlašuje, že tento ​ [ typ zařízení] je ve shodě se Česky základními požadavky a dalšími příslušnými ustanoveními směrnice [Czech] 1999/5/ES. Undertegnede ​ [ fabrikantens navn] erklærer herved, at følgende udstyr Dansk [udstyrets typebetegnelse] overholder de væsentlige krav og øvrige [Danish] http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 117 Šiuo ​ [ manufacturer name] deklaruoja, kad šis ​ [ equipment type] atitinka Lietuvių esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. [Lithuanian] Hierbij verklaart ​ [ naam van de fabrikant] dat het toestel ​ [ type van toestel] in http://www.peplink.com Copyright @ 2017 Pepwave...
  • Page 118 Härmed intygar ​ [ företag] att denna ​ [ utrustningstyp] står I överensstämmelse Svenska med de väsentliga egenskapskrav och övriga relevanta bestämmelser som [Swedish] framgår av direktiv 1999/5/EG. http://www.peplink.com Copyright @ 2017 Pepwave...

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