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The microphone is mounted on the sun
visor.
The microphone is mounted on the
steering column.
Use separately sold clamps to secure the
lead where necessary inside the vehicle.
For installation, contact your dealer or an
authorised Pioneer Service Station for
assistance.
Appendix
Troubleshooting
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorised Pioneer service facility.
Common problems
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→ Power off mode is on.
24
En
– Press any button on this product to
release the mode.
Problems with the AV screen
The screen is covered by a caution
message and the video cannot be shown.
→ The handbrake lead is not connected or
the handbrake is not applied.
– Connect the handbrake lead correctly,
and apply the handbrake.
→ The handbrake interlock is activated.
– Park your vehicle in a safe place and
apply the handbrake.
The icon
is displayed, and operation is
impossible.
→ The operation is not compatible with
the video configuration.
Problems with the phone screen
Dialing is impossible because the touch
panel keys for dialing are inactive.
→ Your phone is out of range for service.
– Retry after re-entering the range for
service.
→ The connection between the mobile
phone and this product cannot be
established.
– Perform the connection process.
→ Of the two mobile phones connected to
this product at the same time, if the first
phone is dialling, ringing or a call is in
progress, dialling cannot be performed
on the second phone.
– When the operation on the first of the
two mobile phones is completed, use
the switch devices key to switch to the
second phone and then dial.
Error messages
When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
centre.
Common
AMP Error
→ This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
– Check the speaker connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or an authorised Pioneer
Service Station for assistance.
USB storage device
Error-02-9X/-DX
→ Communication failed.
– Turn the ignition switch OFF and back
ON.
– Disconnect the USB storage device.
– Change to a different source. Then,
return to the USB storage device.
Skipped
→ The connected USB storage device
contains DRM protected files.
– The protected files are skipped.
Protect
→ All the files on the connected USB
storage device are embedded with
DRM.
– Replace the USB storage device.
Bluetooth
Error-10
→ The power failed for the Bluetooth
module of this product.
– Turn the ignition switch to OFF and
then to ON.
If the error message is still displayed after
performing the above action, please
contact your dealer or an authorised
Pioneer Service Station.
Detailed information
for playable media
Compatibility
Common notes about the USB storage
device
• Do not leave the USB storage device in
any location with high temperatures.
• Depending on the kind of the USB
storage device you use, this product may
not recognise the storage device or files
may not be played back properly.
• The text information of some audio and
video files may not be correctly
displayed.
• File extensions must be used properly.
• There may be a slight delay when starting
playback of files on an USB storage
device with complex folder hierarchies.
• Operations may vary depending on the
kind of an USB storage device.
• It may not be possible to play some music
files from USB because of file
characteristics, file format, recorded
application, playback environment,
storage conditions, and so on.
USB storage device compatibility
• For details about USB storage device
compatibility with this product, refer to
Specifications (page 27).
• Protocol: bulk
• You cannot connect a USB storage device
to this product via a USB hub.
• Partitioned USB storage device is not
compatible with this product.
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