Troubleshooting - Omron Pocket Pain Pro PM400 Instruction Manual

If any of the below problems occur, check to make sure that no other electrical device is within 12
inches (30 cm). If the problem persists, refer to the table below.
If this happens...
The intensity is not felt.
Very weak intensity level.
The skin turns red or the
skin feels irritated.
No power source.

11. TROUBLESHOOTING

Possible causes...
Are you using only 1 pad?
Have you removed the
transparent film from the pad?
Are the pads stacked together
or do pads overlap?
Is the cord properly
connected to the unit?
Is the intensity setting
getting weak?
Is the gel damaged?
Are the batteries weak?
Is the intensity "1"?
Is the adhesive surface of
pads dirty or dry?
Is therapy time too long?
Are the 2 pads attached
properly to the body?
Is the pad surface worn out?
Are the polarities of battery
(+ and -) aligned in the wrong
direction? or Are the batteries
depleted?
27
Try this solution...
Put the other pad on your
skin. You must use BOTH
PADS for therapy to work.
Peel off film on the adhesive
surface of pads.
Check placement of pads.
Refer to Pad Placement
Guide.
Connect cord plug correctly
into the jack at bottom of
this unit.
Press the ▲(Up) button.
Replace pad.
Replace both AAA batteries.
Press the ▲(Up) button.
Wash adhesive surface
of pads softly with your
fingertips for about 3 seconds
under slow running water.
Use less than 15 minutes.
Refer to the Pad Placement
Guide and attach correctly.
Replace both pads at the
same time.
Check batteries for correct
alignment or replace
batteries.