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E
Rugged Smart Device
Series
User's Guide
Be sure to read "Safety
Precautions" inside this
guide before trying to use
your Smart Device.

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Table of Contents

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   Summary of Contents for Casio IT-G400 Series

  • Page 1 Rugged Smart Device Series User’s Guide Be sure to read “Safety Precautions” inside this guide before trying to use your Smart Device.
  • Page 2 Trademarks and Licenses Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and licensed to CASIO COMPUTER CO., LTD. Google™, the Google logo, Android™ and the Android logo are trademarks or registered trademarks of Google Inc. SD, SDHC, microSD and microSDHC are trademarks of SD-3C LLC.
  • Page 3: Table Of Contents

    Contents Warning Label ....................E-2 Safety Precautions ..................E-3 Operating Precautions ................. E-7 Regulatory Information ................E-8 About the Waterproofi ng/Dustproofi ng ............E-9 Important ..................... E-10 Accessories and Options ................E-10 Part Names ....................E-11 Getting Ready to Use ................. E-13 Attaching the screen protect sheet ............
  • Page 4: Warning Label

    Warning Label • This label is a warning and caution label for Class 2 laser products that comply with IEC60825-1:2014. • Although Class 2 laser light is only emitted momentarily, never look directly into the beam light. • The laser light emitted by this laser scanner has a maximum output of less than 1 mW and a wavelength of 650 nm.
  • Page 5: Safety Precautions

    Safety Precautions Congratulations upon your selection of this CASIO product. Be sure to read the following Safety Precautions before trying to use it for the fi rst time. Your neglect or avoidance of the warning and caution statements in the subsequent pages causes the danger of fi...
  • Page 6 • Should the Smart Device and/or its options including battery pack and battery become hot or start to emit smoke or a strange odor, immediately turn off the power and contact your dealer or distributor whom you purchased the product from, or an authorized CASIO PA repair center.
  • Page 7 Caution Foreign Objects • Take care to ensure that metals or combustible objects are not inserted into the openings of the Smart Device or its options, and not to allow moisture to get inside of them. Location • Install the cradle properly on a fl at and stable surface so that it cannot fall down onto fl oor. LCD Screen •...
  • Page 8 Backup of All Important Data Caution • Note that CASIO Computer Co., Ltd. shall not be held liable to you or any third party for any damages or loss caused by deletion or corruption of data due to use of the Smart Device, malfunction or repair of the Smart Device or its peripherals, or due to the batteries going dead.
  • Page 9: Operating Precautions

    Use Casio genuine battery pack only Danger • We recommend the use of Casio genuine battery packs with Casio devices. Casio genuine battery packs are tested for quality and safety for the safe use of the product they are installed.
  • Page 10: Regulatory Information

    Repeated or frequent shocks may still result in damage, so the Smart Device should be handled so as to avoid impacts. Regulatory Information Europe IT-G400 Manufacturer: CASIO COMPUTER CO., LTD. Options of IT-G400 6-2, Hon-machi 1-chome, Shibuya-ku, Tokyo 151-8543, Japan Importer Casio Europe GmbH Casio-Platz 1, 22848 Norderstedt, Germany www.casio-europe.com...
  • Page 11: About The Waterproofi Ng/dustproofi Ng

    The IT-G400 Series models are waterproof and dustproof. Important! The water- and dust-proofi ng performance of this product is based on CASIO testing procedures. Note also that this performance applies to the product at the time of shipment (delivery to the customer) and is not guaranteed inclusive of the environment in which the product is used.
  • Page 12: Important

    Important Information in this document is subject to change without advance notice. CASIO Computer Co., Ltd. makes no representations or warranties with respect to the contents or use of this manual and specifi cally disclaims any express or implied warranties of merchantability or fi...
  • Page 13: Part Names

    Part Names Smart Device (IT-G400) Left Front Right Back 7 8 9 10 Bottom Battery Compartment Receiver Receiver for voice call Charging Status LED Show charging status Notifi cation LED Show notifi cations Illuminance/Proximity Sensor Measure brightness and proximity of object Front Camera Take picture and movie Display words and operation instructions...
  • Page 14 Launch program buttun app Function Key Able to set an optional function Microphone Microphone Barcode Reader Laser or LED light of 2D imager radiates to read barcode Volume Up Key Volume up Volume Down Key Volume down Scan barcode L Trigger Key Able to set an optional function Headset Jack Connect the headset...
  • Page 15: Getting Ready To Use

    Getting Ready to Use * In the step 6, be sure to charge the battery pack completely. 1. Confi rm that all the items listed on page E-10 are included in the package. 2. Remove the protective fi lm attached to the Smart Device.
  • Page 16: Attaching The Screen Protect Sheet

    Attaching the screen protect sheet 1. Wipe off any dirt from the screen. Screen protect sheet Tape 1 2. The screen protect sheet consists of 3 layers as shown Release in the fi gure. Hold tape 1, and while you remove the release fi...
  • Page 17 Important! Always keep backup of all important data! • The battery pack powers normal operation and also provides power required to maintain memory contents, while the backup battery provides backup power to maintain memory contents. Because of this, you should not remove the battery pack if the backup battery is dead.
  • Page 18 4. Return the battery cover to its original position as shown in the fi gure. Tip! Confi rm that the battery cover lock switch has returned to the “Lock” position . Return the battery cover to its original position without folding the removal tape over. 5.
  • Page 19: Installing And Removing The Ac Adapter

    6. Remove the battery pack as shown in the fi gure. 7. Install the replacement battery pack following steps 3 to 5 of the battery pack installation procedure. Precautions for Use • Remove the battery pack by pulling up the removal tape. Do not pull up with excessive force as this may result in damage.
  • Page 20: Charging The Battery Pack

    Removal 1. Pull the AC adapter plug release lever in the direction of the arrow in the fi gure. Precautions for Use • When pulling the release lever, the AC adapter plug can jump out. To prevent AC adapter plug from jumping out when pulling the release lever, hold it with a fi nger, etc.
  • Page 21 IT-G400 Charging Status LED Display Charging status LED Charging status Remarks Charging Green Charging complete Charging error If this error occurs, leave the • Outside the charging battery pack at room temperature range (0-50°C). temperature for 1 hour and Flashing red (Charging begins once the charge the battery pack after it battery pack returns to the...
  • Page 22 Precautions for Use • Take care not to trap objects such as the strap in the cradle. • The power/data communication terminal and the battery pack power contacts should be cleaned periodically using an implement such as a dry cotton bud. Soiling or dust buildup could cause connection problems.
  • Page 23: Attaching The Strap

    Attaching the Strap The strap can be used to prevent the Smart Device being dropped when it is carried around. Use the procedure below to attach the strap. 1. Thread the thin cord loop on the strap through the strap hole in the back of the Smart Device.
  • Page 24: Attaching The Stylus (pen

    Attaching the Stylus (Pen) Use the procedure below to attach the stylus (pen). 1. Thread the thin cord loop on the stylus (pen) through the strap hole in the back of the Smart Device. 2. Pass the stylus (pen) tip-fi rst through the thin cord loop. E-22...
  • Page 25: Using The C-mos Imager

    Using the C-MOS Imager 1. Turn on the Smart Device, position its C-MOS Imager reader port near the bar code or 2D code, and then press the trigger key. 2. The LED lights and the imager reads the bar code or 2D code. If reading is completed successfully, the notifi...
  • Page 26: Using A Sim Card

    Using a SIM Card The Smart Device supports standard SIM cards. To use WAN functions, a SIM card must be installed. The SIM card slot is located in the battery pack compartment, so you must remove the battery pack before installing or removing a SIM card. Installation 1.
  • Page 27: Using A Microsd Card

    Using a microSD Card This Smart Device supports micro SD cards. The microSD card slot is located in the battery pack compartment, so you must remove the battery pack before installing or removing a microSD card. Installation 1. Turn the Smart Device off (shutdown). 2.
  • Page 28: Handling The Nfc

    Handling the NFC The NFC is a technology of contactless IC card for short range communication that enables writing data to card and reading data from the card by applying the card close to the NFC Reader on IT-G400. The integrated NFC can read a contactless IC card used typically for employment identifi...
  • Page 29: Performing Communications

    Performing Communications ® Bluetooth Communication ® Bluetooth interface can also be used to transfer data between two Smart Devices. ® With Bluetooth the two Smart Devices should be located within about fi ve meters from each other, as long as there is nothing blocking the path between them. Important! Observe the following precautions to help ensure that Bluetooth communication is successful.
  • Page 30 WAN Communication A contract with a communications provider is required in order to use the WAN communications functions built into the Smart Device. The available WAN communications functions will be determined by the contract between the customer and his or her communications provider. Consult your communications provider for details of the network services.
  • Page 31: Turning The Power On/off And Sleep

    Turning the Power On/Off and Sleep Turning the Power On 1. Hold down the Power key until the Smart Device vibrates. • The startup screen is displayed. Precautions for Use • Be sure to completely charge the battery pack before turning the power on for the fi...
  • Page 32: Rebooting Or Resetting The Smart Device

    Rebooting or Resetting the Smart Device If the Smart Device no longer operates normally due to a problem such as an operating error or severe impact, use the procedure below to attempt to restore normal operation. 1. Reboot 2. Forced Reboot 3.
  • Page 33: It-g400 Specifi Cations

    IT-G400 Specifi cations C21M C21L WC21M WC21L Memo ARM Cortex-A53 microprocessor (Quad core 1.2 GHz) Android 6.0.1 Memory RAM: 2 GB ROM: 16 GB Display 5.0inches 720 (horizontal) x 1280 (vertical) HD 2D imager *1 CMOS imager Rear: 8M pixels Auto Focus Camera Front: 2M pixels Microphone...
  • Page 34 C21M C21L WC21M WC21L Memo Approx. 80 mm × Approx. 80 mm × Approx. 80 mm × Approx. 80 mm × 155 mm × 19 mm 155 mm × 23 mm 155 mm × 19 mm 155 mm × 23 mm External dimensions (excluding (excluding...
  • Page 35 WLAN Spefi cications Item Specifi cation Memo WLAN 2412 MHz – 2472 MHz (1 ~ 13ch) 802.11a/b/ 5180 MHz – 5320 MHz (36 ~ 64ch) Frequency 5500 MHz – 5700 MHz (100 ~ 140ch) Range 5745 MHz – 5825 MHz (149 ~ 165ch) (802.11d: Allowed frequency range can be used according to countries or regions.) 802.11a/g: 54 Mbps (maximum)
  • Page 36 Item Specifi cation Memo W-CDMA Communication Audio, Data Packet Downlink (42 Mbps (maximum) Baud rate Uplink (11 Mbps (maximum) Protocol UMTS/HSDPA/HSUPA BAND 1 (1920-1980 MHz/2110-2170 MHz) BAND 2 (1850-1910 MHz/1930-1990 MHz) Frequency BAND 5 (824-849 MHz/869-894 MHz) range Band BAND 6 (830 - 840 MHz/875 - 885 MHz) BAND 8 (880-915 MHz/925-960 MHz) BAND 19 (830-845 MHz/875-890 MHz) Communication Audio, Data Packet...
  • Page 37 According to JEITA G mode LCD backlight brightness minimum, WLAN ON (with stable RF connection), Buzzer minimum, Vibrator OFF, RF OFF (except for WLAN), Power saving setting after laser scanning (1sec) • Camera Flash is unavailable in –20 ºC ~ –11 ºC. •...
  • Page 38: Installing And Removing The Ac Adapter For The Usb And Lan Cradles

    Installing and Removing the AC Adapter for the USB and LAN Cradles The AC adapter for the USB and LAN cradles must be fi tted with a suitable power plug for the region where the Smart Device will be used. Installation 1.
  • Page 39: Usb Cradle (ha-r60io

    USB Cradle (HA-R60IO) The USB cradle can be used to connect the IT-G400 to devices such as a computer or USB device. It can also be used to supply power to the IT-G400 and to charge the battery pack. Part Names and Operation <Top>...
  • Page 40 4. Align the terminals on the base of the IT-G400 with the power contacts in the USB cradle and then set the IT-G400 in the cradle. Precautions for Use • Even if the battery in the IT-G400 is already fully charged, charging will begin when you set the IT-G400 in the USB cradle.
  • Page 41 USB Cradle (HA-R60IO) Specifi cations 1. USB specifi cations Standard: USB 2.0 High Speed Transmission speed: 480 Mbps (max.) 2. Charging specifi cations Charging method: Constant-voltage constant-current charging Charging time: Approx. 4 hours (standard battery pack) Approx. 8 hours (high-capacity battery pack) 3.
  • Page 42: Lan Cradle (ha-r62io

    LAN Cradle (HA-R62IO) The LAN Cradle allows a LAN interface to be used to transfer data between the IT-G400 and a personal computer. It can also be used to supply power to the IT-G400 and to charge the battery pack. Part Names and Operation <Top>...
  • Page 43 4. Align the terminals on the base of the IT-G400 with the power contacts in the LAN cradle and then set the IT-G400 in the cradle. Precautions for Use • Even if the battery in the IT-G400 is already fully charged, charging will begin when you set the IT-G400 in the LAN cradle.
  • Page 44 LAN Cradle (HA-R62IO) Specifi cations 1. LAN specifi cations Communications method: IEEE 802.3-compliant Media type: 10base-T/100base-TX auto switched 2. Charging specifi cations Charging method: Constant-voltage constant-current charging Charging time: Approx. 4 hours (standard battery pack) Approx. 8 hours (high-capacity battery pack) 3.
  • Page 45: Four-cradle Battery Charger (ha-r38chg

    Four-cradle Battery Charger (HA-R38CHG) The Four-cradle Battery Charger enables you to charge four IT-G400 terminals at the same time. Part Names and Operation <Top> <Back> Power contacts Used to supply power to the IT-G400. AC adapter jack Used to connect an AC adapter as a power supply. Installing and Connecting the Power Supply Use the dedicated AC adapter as the power supply for the Four-cradle Battery Charger.
  • Page 46 Four-cradle Battery Charger (HA-R38CHG) Specifi cations 1. Charging specifi cations Charging method: Constant-voltage constant-current charging Charging time: Approx. 4 hours (standard battery pack) Approx. 8 hours (high-capacity battery pack) 2. AC adapter specifi cations Standard: CGSW-1205000 Input: 100-240 V AC, 50/60 Hz, 1.5A Output: 12 V DC, 5 A 3.
  • Page 47: Four-bay Battery Charger (ha-r34chg

    Four-bay Battery Charger (HA-R34CHG) The Four-bay Battery Charger enables you to charge four battery packs at the same time. Part Names and Operation <Top> <Back> Charging contacts Used to charge the battery pack. Shows the charging status. Red: Charging Charging status LED Green: Charging complete Flashing alternately red/green: Battery pack fault or outside...
  • Page 48 Precautions for Use • Even if the battery packs are already fully charged, charging will begin when you set the battery packs in the Four-bay Battery Charger. It may take several minutes for the fully charged status to be indicated. •...
  • Page 49: Usb Cable (ha-r81usbc

    USB Cable (HA-R81USBC) The USB cable can be used to connect the IT-G400 to a computer. It can also be used to supply power to the IT-G400. Installing and Connecting the Power Supply To use the USB cable, use the AC adapter supplied with the IT-G400. 1.
  • Page 50: Using Rechargeable Battery Packs

    Using Rechargeable Battery Packs HA-R21LBAT HA-R20BAT You can choose between two battery packs with different capacities for the Smart Device, depending on how long it will be used and the operating environment. Important! • Store a battery pack in its special soft case whenever you are not using it. •...
  • Page 51: Hand Belt (ha-r93hb

    Hand Belt (HA-R93HB) The hand belt (HA-R93HB) is used attached to the IT-G400. Scanner end mount (The end where the belt is split into two straps) Hook and loop fastener Belt Lower end mount Attaching the Hand Belt Use the procedure below to attach the hand belt. 1.
  • Page 52 Attaching the Stylus (Pen) Use the procedure below to attach the stylus (pen). 1. Thread the thin cord loop on the stylus (pen) through the hole in the hand belt for attaching the stylus (pen). Stylus attachment hole Stylus holder 2.
  • Page 53 2. Keeping the hand belt out of the way so that it does not interfere with fi tting the IT-G400 into the cradle, align the terminals on the base of the IT-G400 with the power contacts in the cradle and then set the IT-G400 in the cradle. Replacing the Battery Pack with the Hand Belt Attached When replacing the battery pack, remove the lower end mount from the IT-G400 beforehand.
  • Page 54 CASIO COMPUTER CO., LTD. 6-2, Hon-machi 1-chome Shibuya-ku, Tokyo 151-8543, Japan PN410523-003 MO1808-C 2017 CASIO COMPUTER CO., LTD.

This manual is also suitable for:

It-g400-c21mIt-g400-c21lIt-g400-wc21mIt-g400-wc21l

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