USING YOUR DYSON APPLIANCE
PLEASE rEAD THE 'IMPOrTANT SAFETY INSTrUCTIONS' IN
THIS DYSON OPErATING MANUAL BEFOrE PrOCEEDING.
LOOKING AFTER YOUR DYSON APPLIANCE
•
Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
•
Always disconnect the plug from the mains before inspecting for problems. If the
appliance will not operate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socket.
CONTROL WITHOUT REMOTE
•
Press the Standby button on the appliance to turn ON/OFF.
•
Press and hold the Standby button on the appliance to adjust the airflow. Airflow
will increase to a maximum before decreasing.
•
The oscillation function and sleep timer cannot be operated without the
remote control.
BATTERY REPLACEMENT
CAUTION
•
Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
•
Do not install backwards or short circuit the batteries.
•
Do not attempt to dismantle or charge the batteries. Keep away from fire.
•
Follow battery manufacturers' instructions when installing new batteries (battery
type Cr 2032).
•
Limited functionality is available without the remote control (see 'Control without
remote').
DISPOSAL INFORMATION
•
Dyson products are made from high grade recyclable materials. recycle
where possible.
•
The battery should be removed from the product before disposal.
•
Dispose of or recycle the battery in accordance with local ordinances
or regulations.
DYSON CUSTOMER CARE
THANK YOU FOr CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number and details of where/
when you bought the appliance. Most questions can be solved over the phone
by one of our trained Dyson Helpline staff.
Alternatively, visit www.dyson.com for online help, general tips and useful
information about Dyson.
Your serial number can be found on your rating plate which is on the base of
the appliance.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE
OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are two ways to do this:
•
By e-mail
CN: china.service@dyson.com
HK: pidcs@jebsen.com
Kr: dyson@cosmoglobal.co.kr
MY: dysonsupport@visionary.com.my
TW: service@hlh.com.tw
SG: service@ewpes.com.sg
•
By calling the Dyson Customer Care Helpline.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TErMS AND CONDITIONS OF THE DYSON 2 YEAr LIMITED
GUArANTEE
WHAT IS COVERED
•
The repair or replacement of your Dyson appliance (at Dyson's discretion) if it
is found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
•
This guarantee will only be valid if the appliance is used in the country in which
it was sold.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
•
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
•
Use of the appliance for anything other than normal domestic
household purposes.
•
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
•
Use of parts and accessories which are not genuine Dyson components.
•
Faulty installation (except where installed by Dyson).
•
repairs or alterations carried out by parties other than Dyson or its
authorised agents.
•
Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
•
Normal wear and tear (e.g. fuse etc.).
•
reduction in battery discharge time due to battery age or use (where
applicable).
If you are in any doubt as to what is covered by your guarantee, please
contact Dyson.
SUMMARY OF COVER
•
The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
•
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
•
All work will be carried out by Dyson or its authorised agents.
•
Any parts which are replaced by Dyson will become the property of Dyson.
•
The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
•
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
By providing your details upon warranty registration, you would have consented
to the use of your information by Dyson. Dyson may use this information
for future marketing and research purposes (including sending commercial
electronic messages) and may disclose it to third parties for the purposes
of providing the services you have requested or to our business partners or
professional advisers. If you wish to access your personal information or see our
full privacy policy, please contact the Dyson Helpline.
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