Toshiba BDX2300KE Owner's Manual page 25

8 Troubleshooting
before consulting your nearest TOSHIBA dealer.
Problem
No reaction to the
remote control.
No video signal on the
display device.
Incorrect or no audio /
video signal on the
via HDMI cable.
signal on the TV.
No audio signal from the
loudspeakers of the
audio system.
Cannot play back a disc.
Cannot play back JPEG
Cannot play DivX
from a disc.
BDX2300KE full manual_3-6.indd
Tip
Connect the product to the power outlet.
Point the remote control at the product.
Insert the battery correctly.
Insert new battery in the remote control.
Turn on the TV.
Set the TV to the correct external input.
Select the correct video resolution.
Set TV System of TV correctly.
If the unit is connected to the unauthorized display device with
an HDMI cable, the audio/video signal may not be output.
Disc™ player.
video is not available when the disc does not contain it.
is not available when the TV does not support it.
Turn on the audio system.
Set the audio system to the correct external input.
Increase the volume level of the audio system.
Make sure that the Blu-­ray Disc™ player supports the disc.
Make sure that the Blu-­ray Disc™ player supports the region
code of the DVD or Blu-­ray Disc™.
Clean the disc.
Make sure that the disc was recorded in the JPEG/ISO format.
®
format.
Make sure that the disc was recorded in the ISO format.
320 kbps.
44.1kHz or 48kHz.
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2012-10-25 9:38:46