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Troubleshooting
For the Mouse:
•
Press the connect button on the top of the receiver, and
then press the button on the bottom of the mouse.
Within 10 seconds, it should connect.
•
If the mouse does not connect the first time, please repeat.
If the keyboard and/or mouse is/are not working after installation:
Be sure the receiver's cables are plugged into either the
computer's PS/2 ports or a USB port. If you are connecting it via
PS/2, make sure that both plugs are being used (purple keyboard
connector and the USB connection with the green PS/2 adapter).
If you are connecting via USB, make sure that you only connect
the USB connector.
For optimal performance
Place the receiver at least eight inches (20cm) away from the
computer monitor, the computer, any external storage devices,
or other electrical devices.
Make sure you have properly installed the batteries. Check to
make sure the batteries you have installed are not dead (you can
do this by installing them into another device).
If the keyboard does not register keystrokes, replace current
batteries with high-quality alkaline batteries.
If the mouse pointer becomes choppy on-screen, replace current
batteries with high-quality alkaline batteries. Be sure that the
mouse is not on a reflecting surface (such as a transparent,
mirrored, or glossy table). If this is the case, place an opaque or
textured material—or a mouse pad—underneath the mouse.
This will allow the optical mechanism to work accurately.
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