Electrolux EWN 12791 W User Manual page 34

34 electrolux something not working
Malfunction
Unsatisfactory washing
results:
The door will not open:
The machine vibrates or is
noisy:
The machine makes an
unusual noise
No water is visible in the
drum
Possible cause
Too little detergent or
●
unsuitable detergent has
been used.
Stubborn stains have not
●
been treated prior to
washing.
The correct temperature
●
was not selected.
Excessive laundry load.
●
The programme is still
●
running.
The door lock has not been
●
released.
There is water in the drum.
●
The transit bolts and
●
packing have not been
removed.
The support feet have not
●
been adjusted.
The laundry is not evenly
●
distributed in the drum.
Maybe there is very little
●
laundry in the drum.
The machine is fitted with a
●
type of motor which makes
an unusual noise compared
with other traditional
motors. This new motor
ensures a softer start and
more even distribution of
the laundry in the drum
when spinning, as well as
increased stability of the
machine.
Machines based on modern
●
technology operate very
economically using very little
water without affecting
performance.
Solution
Increase the detergent
●
quantity or use another one.
Use commercial products to
●
treat the stubborn stains.
Check if you have selected
●
the correct temperature.
Introduce into the drum less
●
laundry.
Wait the end of washing
●
cycle.
Wait for the Door icon
●
and the corresponding
message appearing.
Select drain or spin
●
programme to empty out
the water.
Check the correct
●
installation of the appliance.
Check the correct levelling
●
of the appliance.
Redistribute the laundry.
●
Load more laundry.
●
(E40)