Troubleshooting - Sony Ericsson K320 User Manual

K320i_UG_P1C_ENG.book Page 62 Friday, August 18, 2006 1:00 PM

Troubleshooting

Some problems require you to call your service provider,
but you can easily correct most of the problems yourself.
Before you take your phone in for repair, copy all saved
items, messages and information to another device as content
may be lost during repair. For more support, visit
www.sonyericsson.com/support.
Menu options appear in grey
A service is not activated or your subscription does not
support the function. Contact your network operator.
The phone is working slowly
Delete unwanted content and then restart the phone.
No indication of charging
The battery is empty or has not been used for a long time.
It may take up to 30 minutes before the battery icon appears
on the screen.
The phone cannot be turned on/
Flashing red light (LED)
Recharge the battery % 9 To insert the SIM card and charge
the battery.
Charging a non-Sony Ericsson battery
% 70 Battery.
The wrong menu language is shown
% 14 To change the phone language.
Master reset
Reset the phone by deleting changes you have made to settings,
and content you have added or edited.
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