Sony Ericsson K320 Troubleshooting Manual, Mechanical
  1. Manuals
  2. Brands
  3. Sony Ericsson Manuals
  4. Cell Phone
  5. K320
  6. Troubleshooting manual, mechanical

Sony Ericsson K320 Troubleshooting Manual, Mechanical

Hide thumbs Also See for K320:
Table of Contents

Advertisement

Quick Links

Download this manual
Trouble Shooting Guide, Mechanical
Applicable for K320 and W200
Contents
1
General ............................................................................................................ 2
1.1
1.2
2
Appearance Problems .................................................................................... 7
3
Network/Signal Problems ..............................................................................10
4
On/Off Problems.............................................................................................13
5
Audio Problems..............................................................................................15
6
Key Problems .................................................................................................19
7
Display Problems ...........................................................................................23
8
Illumination Problems....................................................................................24
9
Alert Problems ...............................................................................................26
10
SIM Problems .................................................................................................28
11
Charging/Capacity Problems ........................................................................29
12
Camera Problems...........................................................................................31
13
Data Communication Problems ....................................................................32
14
Media Memory Problems ...............................................................................33
15
Software Problems.........................................................................................34
16
Revision History.............................................................................................35
4/000 21-1/FEA 209 544/124 E
©
Company Internal
Sony Ericsson Mobile Communications AB
Service functions in the software ......................................................... 2
Misuse and other no warranty issues................................................... 3
Trouble Shooting Guide, Mechanical

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the K320 and is the answer not in the manual?

Questions and answers

Related Manuals for Sony Ericsson K320

Summary of Contents for Sony Ericsson K320

  • Page 1: Table Of Contents

    Trouble Shooting Guide, Mechanical Trouble Shooting Guide, Mechanical Applicable for K320 and W200 Contents General ......................2 Service functions in the software ............2 Misuse and other no warranty issues........... 3 Appearance Problems ..................7 Network/Signal Problems ................10 On/Off Problems.....................13 Audio Problems....................15...

  • Page 2: General

    Main display LED/illumination Keyboard Speaker Earphone Microphone Vibrator Camera Real time clock Total call time NOTE: Different names may occur depending on language setting and customization. 2(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 3: Misuse And Other No Warranty Issues

    Below are some examples of what is not covered by warranty. Front window broken LCD cracked due to Clear scratches Mark after drop Corrosion components due to misuse. drop. on the PCB. 3(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 4 SIM reader damaged by System connector damaged by the PCB. PCB. liquid. liquid Components around system System connector pad(s) connector damaged by liquid damaged by liquid 4(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 5 (See point 1.1.1) Note: There must be clear marks after liquid on the PCB before rejecting the phone for repair. Fig. 1.2.2 Fig. 1.2.3 5(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 6 Make a general visual inspection for misuse, corrosion or oxidation from liquid damage. No further action should be taken for a liquid damaged phone. Handle the unit according to local directives. 6(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 7: Appearance Problems

    If dirty – Clean parts as necessary. • If unacceptably scratched or damaged • – Replace damaged parts as necessary. NOTE: Misuse is not covered by warranty. Refer to chapter 1.2 7(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 8 Trouble Shooting Guide, Mechanical Problem Area Items to Check Repair Action Reference Image 8(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 9 Trouble Shooting Guide, Mechanical Problem Area Items to Check Repair Action Reference Image Visually inspect for improper gap Reassemble or replace damaged parts • between seams as necessary. 9(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 10: Network/Signal Problems

    If damaged – Send to an electrical repair location. Visually inspect antenna contact pads If dirty or oxidized – Clean the pads • and replace the frame (B cover). 10(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 11 (B cover). • If damaged – Replace the frame (B cover). If the issue has not been resolved Handle the unit according to local • directives. 11(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 12 Note: Be gently it might damage the connector. If the issue has not been resolved Handle the unit according to local • directives. 12(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 13: On/Off Problems

    If dirty or oxidized – Clean it. • Note: Be gentle do not bend or damage the gold surface on connector pin’s • If damaged – Send to an electrical repair location. 13(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 14 Visually inspect the power key If damaged – Replace it. • If the issue has not been resolved • Handle the unit according to local directives. 14(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 15: Audio Problems

    If the issue has not been resolved Handle the unit according to local • directives. Receiver: Before proceeding Perform a flash upgrade and a setting • reset. No sound or poor 15(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 16 If damaged – replace it. • Visually inspect the pogo pins If missing or damaged – Replace • them. If the issue has not been resolved • Replace receiver. 16(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 17 Visually inspect speaker’s external port If clogged – Clean it. • Visually inspect the speaker’s dust • If dirty or damaged – frame (B cover). cloth 17(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 18 If the issue has not been resolved • Replace loudspeaker. If the issue has not been resolved • Handle the unit according to local directives. 18(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 19: Key Problems

    If damaged - Replace keypad and/or • damage to the keypad and the dome keyboard is not dome sheet as necessary. sheet. functioning or is intermittent 19(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 20 Replace the dome sheet, if it has not • already been replaced. If the issue has not been resolved Handle the unit according to local • directives. 20(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 21 Problem Area Repair Action Items to Check Reference Image Side keys Visually inspect for damage to the side If damaged - Replace keys as • keys necessary. 21(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 22 Trouble Shooting Guide, Mechanical Problem Area Repair Action Items to Check Reference Image If the issue has not been resolved Handle the unit according to local • directives. 22(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 23: Display Problems

    If improperly connected – Re-establish • film is properly connected to its proper connection. connector on the PCB If the issue has not been resolved Replace the LCD. • 23(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 24: Illumination Problems

    If the issue has not been resolved • Handle the unit according to local directives. Before proceeding • Perform a flash upgrade and a setting reset. 24(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 25 PCB If issue has not been resolved Replace the LCD. • If the issue has not been resolved Handle the unit according to local • directives. 25(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 26: Alert Problems

    • Perform a flash upgrade and a setting reset. No sound or poor quality sound Visually inspect speaker’s external port If clogged – Clean it. • 26(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 27 If damaged – replace it. Visually inspect the pogo pins If missing or damaged – Replace • them. If the issue has not been resolved • Replace loudspeaker. 27(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 28: Sim Problems

    (Insert correct carrier’s SIM is being used correct SIM) If the issue has not been resolved Handle the unit according to local • directives. 28(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 29: Charging/Capacity Problems

    Refer to chapter 1.2 Visually inspect the battery connector If dirty or oxidized – Clean. • • If damaged – Send to an electrical repair location. 29(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 30 Bluetooth and infrared. If the issue has not been resolved • Replace battery. If the issue has not been resolved • Handle the unit according to local directives. 30(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 31: Camera Problems

    If the issue has not been resolved Replace camera. • If the issue has not been resolved Handle the unit according to local • directives. 31(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 32: Data Communication Problems

    • dirt, scratches, and damage • If damaged – Replace it. If the issue has not been resolved • Handle the unit according to local directives. 32(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 33: Media Memory Problems

    (Phone will not (replace the memory stick micro detect the memory connector). stick). If the issue has not been resolved • Handle the unit according to local directives. 33(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 34: Software Problems

    Note: Do a SW upgrade before sending the unit to a higher level. Do not scrap a phone that hasn’t been upgraded. If the failure still occurs, handle the unit according to the local directives. 34(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

  • Page 35: Revision History

    First release 2006-12-18 Chapter 13, Data Communication Problems, updated. 2007-03-22 W200 phone added 2007-06-08 Due to system problem. No changes made on content 2007-06-19 Document updated 35(35) 4/000 21-1/FEA 209 544/124 E © Company Internal Sony Ericsson Mobile Communications AB...

This manual is also suitable for:

W200

Table of Contents