Chevrolet Cruze 2012 Manual page 3

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General
GENERAL INFORMATION Section 00
Effective Date: Jul 1, 2012
Policy Statement
Labor Time allowances are published for the purpose of implementing the terms of the current Dealer Sales and Service Agreement. This
publication is intended as a guide for the purpose of computing the compensation payable to authorized dealers/retailers for the
performance of warranty, policy, and other authorized and approved work, on GM vehicles. The use of these allowances for any other
purposes will be at the discretion of each dealer. All time allowances are subject to change without prior notification, based on improved
methods, techniques or equipment, dealer averages, or other advances in the industry.
The GM Service Policies and Procedures manual or other appropriate GM publications, such as Warranty Administration bulletins, should
always be referenced as the source documentation for specific policy, coverage, warranty claim, or administration information.
No part of this publication may be reproduced, stored in any retrieval system or transmitted, in any form or by any means, including but
not limited to electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of General Motors
Corporation Service Operations. This includes all text, illustrations, tables, and charts.
© 2012 General Motors. All rights reserved.