Chevrolet Malibu 2012 Owner's Manual

Chevrolet Malibu 2012 Owner's Manual

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  • Page 229: Table Of Contents

    Vehicle Care 10-1 Vehicle Care Power Steering Fluid ..10-19 Electrical System Washer Fluid ....10-19 Electrical System Brakes ..... 10-20 Overload .
  • Page 230: Table Of Contents

    10-2 Vehicle Care When It Is Time for New Jump Starting General Information Tires ..... . 10-52 Jump Starting ....10-76 For service and parts needs, visit Buying New Tires .
  • Page 231: Vehicle Care

    Vehicle Care 10-3 California Proposition Accessories and Damage to vehicle components resulting from modifications or the 65 Warning Modifications installation or use of non GM certified parts, including control Most motor vehicles, including this Adding non dealer accessories or module or software modifications, is one, contain and/or emit chemicals making modifications to the vehicle not covered under the terms of the...
  • Page 232: Vehicle Checks

    10-4 Vehicle Care Vehicle Checks This vehicle has an airbag system. Before attempting to do your own service work, see Doing Your Own Service Work Keep a record with all parts receipts WARNING and list the mileage and the date of any service work performed.
  • Page 233 Vehicle Care 10-5 Engine Compartment Overview 2.4 L L4 Engine...
  • Page 234 10-6 Vehicle Care Pressure Cap. See B. Engine Cooling Fan (Out of G. Brake Master Cylinder View). See Reservoir. See Brake Fluid under C. Engine Oil Fill Cap. See When to Add Engine Oil under Windshield Washer Fluid Reservoir. See Adding Washer D.
  • Page 235 Vehicle Care 10-7 3.6 L V6 Engine...
  • Page 236: Engine Oil

    10-8 Vehicle Care Engine Coolant Surge Tank. Engine Oil To ensure proper engine B. Power Steering Fluid Reservoir. performance and long life, careful G. Pressure Cap. See attention must be paid to engine oil. Following these simple, but important steps will help protect C.
  • Page 237 Vehicle Care 10-9 Checking Engine Oil When to Add Engine Oil Do not add too much oil. Oil levels above or below the It is a good idea to check the engine acceptable operating range oil level at each fuel fill. In order to shown on the dipstick are harmful get an accurate reading, the vehicle to the engine.
  • Page 238 10-10 Vehicle Care Selecting the Right Engine Oil damage not covered by the Engine Oil Additives/Engine vehicle warranty. Check with Oil Flushes Selecting the right engine oil your dealer or service provider depends on both the proper oil Do not add anything to the oil. The on whether the oil is approved to specification and viscosity grade.
  • Page 239: Engine Oil Life System

    Vehicle Care 10-11 Used oil can be a threat to the When the system has calculated How to Reset the Engine Oil environment. If you change your that oil life has been diminished, it Life System own oil, be sure to drain all the oil indicates that an oil change is Reset the system whenever the from the filter before disposal.
  • Page 240: Automatic Transmission Fluid

    10-12 Vehicle Care If the CHANGE OIL SOON the automatic transmission fluid How to Inspect the Engine message comes back on when listed in Air Cleaner/Filter the vehicle is started, the engine To inspect the air cleaner/filter, oil life system has not reset. For the 2.4 L and 3.6 L engines, the remove the filter from the vehicle Repeat the procedure.
  • Page 241 Vehicle Care 10-13 Cooling System WARNING The cooling system allows the Operating the engine with the air engine to maintain the correct cleaner/filter off can cause you or working temperature. others to be burned. The air cleaner not only cleans the air; it helps to stop flames if the engine backfires.
  • Page 242: Engine Coolant

    10-14 Vehicle Care Using coolant other than What to Use WARNING ® DEX-COOL can cause premature engine, heater core, or radiator WARNING An electric engine cooling fan corrosion. In addition, the engine under the hood can start up even coolant could require changing Adding only plain water or some when the engine is not running sooner, at 50 000 km (30,000 mi)
  • Page 243 Vehicle Care 10-15 Use a 50/50 mixture of clean, Never dispose of engine coolant by The coolant level should be at or drinkable water and DEX-COOL putting it in the trash, pouring it on above the FULL COLD mark on the coolant.
  • Page 244 10-16 Vehicle Care This vehicle has a If a hiss is heard, wait for WARNING specific coolant fill procedure. that to stop. This will allow any Failure to follow this procedure pressure still left to be vented Steam and scalding liquids from a could cause the engine to out the discharge hose.
  • Page 245: Engine Overheating

    Vehicle Care 10-17 By this time, the coolant level If Steam is Coming from the inside the coolant surge tank Engine Compartment might be lower. If the level is lower than the FULL COLD If it is decided not to lift the hood WARNING mark, add more of the proper when this warning appears, but...
  • Page 246: Operating Mode

    10-18 Vehicle Care If No Steam is Coming from If the temperature overheat gauge situation. If an overheated engine is no longer in the overheat zone or condition exists, an overheat the Engine Compartment an overheat warning no longer protection mode which alternates If an engine overheat warning is displays, the vehicle can be driven.
  • Page 247: Power Steering Fluid

    Vehicle Care 10-19 Power Steering Fluid How to Check Power Steering If the fluid is at or below the ADD or MIN mark on the dipstick, add just Fluid enough fluid to bring the level within To check the power steering fluid: the crosshatch area.
  • Page 248 10-20 Vehicle Care Driver Information Center (DIC). parts of the washer system. WARNING Also, water does not clean as for more information. well as washer fluid. The brake wear warning sound Fill the washer fluid tank means that soon the brakes will only three-quarters full not work well.
  • Page 249: Brake Adjustment

    Vehicle Care 10-21 Brake linings should always be If this is not done, the brakes might There are only two reasons why the replaced as complete axle sets. not work properly. For example, brake fluid level in the reservoir installing disc brake pads that are might go down: Brake Pedal Travel wrong for the vehicle, can change...
  • Page 250 10-22 Vehicle Care If brake fluid is spilled on the WARNING WARNING vehicle's painted surfaces, the paint finish can be If too much brake fluid is added, it With the wrong kind of fluid in damaged. Be careful not to can spill on the engine and burn, the brake hydraulic system, the spill brake fluid on the...
  • Page 251: Starter Switch Check

    Vehicle Care 10-23 Vehicle Storage Starter Switch Check If the vehicle starts in any other position, contact your dealer for service. WARNING WARNING Automatic Transmission Batteries have acid that can burn When you are doing this you and gas that can explode. Shift Lock Control inspection, the vehicle could You can be badly hurt if you are...
  • Page 252: Park Brake And P (Park)

    10-24 Vehicle Care To check the P (Park) 3. With the engine off, turn the Park Brake and P (Park) mechanism's holding ability: ignition on, but do not start the Mechanism Check With the engine running, shift to engine. Without applying the P (Park).
  • Page 253: Headlamp Aiming

    Vehicle Care 10-25 covered by your warranty. Do not Headlamp Aiming Bulb Replacement allow the wiper arm to touch the Headlamp aim has been preset at For the proper type of replacement windshield. the factory and should need no bulbs, see To replace the wiper blade: further adjustment.
  • Page 254 10-26 Vehicle Care Taillamps, Turn Signal, and Stoplamps (LS and LT) 2. Remove the two rear 3. Remove the three wing nuts (A), convenience net hooks holding which hold the taillamp the trunk trim and move the trim assembly, from inside the trunk. aside.
  • Page 255 Vehicle Care 10-27 Taillamps, Turn Signal, and Stoplamps (LTZ) 5. Turn the bulb socket (B) 2. Remove the two rear counterclockwise to remove it convenience net hooks holding from the lamp assembly (A). the trunk trim and move the trim aside.
  • Page 256: Back-Up Lamps

    10-28 Vehicle Care Back-Up Lamps 3. Remove the three wing nuts (A), 5. Disconnect the wiring harness which hold the taillamp connector (C) from the LED (B). assembly, from inside the trunk. 1. Open the trunk. See 6. Turn the LED (B) for more information.
  • Page 257: License Plate Lamp

    Vehicle Care 10-29 License Plate Lamp To replace the license plate lamp bulb: 2. Remove the push pins holding 4. Turn the bulb socket (B) the trunk trim (B). counterclockwise to remove it from the lamp assembly. 3. Move the trim aside far enough to gain access to the bulb 5.
  • Page 258: Electrical System

    10-30 Vehicle Care 4. Push the new bulb in and turn it Electrical System Headlamp Wiring clockwise to install. An electrical overload may cause 5. Reverse Steps 1 through 3 to Electrical System the lamps to go on and off, or in reinstall.
  • Page 259: Engine Compartment Fuse Block

    Vehicle Care 10-31 Fuses Fuses of the same amperage can Engine Compartment be temporarily borrowed from Fuse Block The wiring circuits in the vehicle are another fuse location, if a fuse goes protected from short circuits by out. Replace the fuse as soon as The engine compartment fuse block fuses.
  • Page 260 10-32 Vehicle Care Fuses Usage Left Headlamp Low-Beam Horn Right Headlamp Low-Beam Front Fog Lamps Left Headlamp High-Beam Right Headlamp High-Beam Engine Control Module BATT Windshield Wiper The vehicle may not be equipped Antilock Brake Fuses Usage with all of the fuses, relays, and System (IGN 1) Transmission Control features shown.
  • Page 261 Vehicle Care 10-33 Fuses Usage Fuses Usage Relays Usage Run Relay, Heating, Ignition Module Cooling Fan 1 Ventilation, Air (LE9 & LE5); Cooling Fan Series/ Conditioning Blower Injectors, Ignition Parallel Coils Odd (LY7) Body Control Cooling Fan 2 Module 1 Injectors (LE9 &...
  • Page 262: Instrument Panel Fuse Block

    10-34 Vehicle Care Diodes Usage Wiper Instrument Panel Fuse Block The vehicle may not be equipped Fuses Usage with all of the fuses, relays and The instrument panel fuse block is Cruise Control features shown. located on the instrument panel RUN/ Switch, Passenger Fuses...
  • Page 263 Vehicle Care 10-35 Fuses Usage Fuses Usage Fuses Usage Heating Ventilation STRG WHL Steering Wheel HVAC Not Used Air Conditioning ILLUM Illumination INSTALLED BLOWER Blower - High Speed HIGH Relay Not Used Not Used INSTALLED INSTALLED Instrument Panel CLUSTER / RADIO Audio System AIRBAG...
  • Page 264: Rear Compartment Fuse Block

    10-36 Vehicle Care Rear Compartment Fuse Block The rear compartment fuse block is located in the trunk of the vehicle. Access the fuse block through the The vehicle may not be equipped Fuses Usage trunk panel on the driver side of the with all of the fuses, relays, and rear cargo area.
  • Page 265 Vehicle Care 10-37 Fuses Usage Fuses Usage Relays Usage Not Used Not Used Not Used Not Used Auxiliary Power Not Used Outlets Not Used Back-up Lamps Not Used Sunroof Controls Not Used Trunk Release Not Used Not Used Rear Defog Not Used Trunk Release Heated Mirrors...
  • Page 266: Wheels And Tires

    10-38 Vehicle Care Wheels and Tires WARNING (Continued) WARNING (Continued) Tires Underinflated tires pose the Replace any tires that have same danger as overloaded Every new GM vehicle has been damaged by impacts tires. The resulting crash high-quality tires made by a with potholes, curbs, etc.
  • Page 267: Winter Tires

    Vehicle Care 10-39 Winter Tires If using snow tires: Low profile tires are more susceptible to damage Use tires of the same brand and Consider installing winter tires on from road hazards or curb tread type on all four wheel the vehicle if frequent driving on impact than standard profile positions.
  • Page 268 10-40 Vehicle Care criteria have a TPC specification (E) Tire Ply Material The type code molded onto the sidewall. of cord and number of plies in GM's TPC specifications meet or the sidewall and under the tread. exceed all federal safety (F) Uniform Tire Quality guidelines.
  • Page 269 Vehicle Care 10-41 regular road tire has lost air and (E) Tire Inflation gone flat. If the vehicle has a temporary use tire or compact compact spare tire, see spare tire should be inflated to 420 kPa (60 psi). For more information on tire pressure and inflation see (C) Tire Identification Number...
  • Page 270: Tire Designations

    10-42 Vehicle Care Tire Designations (C) Aspect Ratio A two digit is certified to carry. The speed number that indicates the tire rating is the maximum speed a Tire Size height to width measurements. tire is certified to carry a load. For example, if the tire size The following is an example of a Tire Terminology and...
  • Page 271 Vehicle Care 10-43 Belt A rubber coated layer of maximum capacity of fuel, oil, GAWR RR Gross Axle Weight cords that is located between and coolant, but without Rating for the rear axle. See the plies and the tread. Cords passengers and cargo.
  • Page 272 10-44 Vehicle Care Maximum Load Rating model name molding that is Sidewall The portion of a tire load rating for a tire at the higher or deeper than the same between the tread and the bead. maximum permissible inflation moldings on the other sidewall Speed Rating pressure for that tire.
  • Page 273: Tire Pressure

    Vehicle Care 10-45 tire's traction, temperature, recommended inflation Overinflated tires, or tires that and treadwear. Ratings pressure. See Tire and Loading have too much air, can are determined by tire Information Label under result in: manufacturers using Unusual wear. government testing procedures. Poor handling.
  • Page 274 10-46 Vehicle Care Information label, see the vehicle has not been driven Tire Pressure for . How for at least three hours or no High-Speed Operation the vehicle is loaded affects more than 1.6 km (1 mi). vehicle handling and ride Remove the valve cap from the WARNING comfort.
  • Page 275: Tire Pressure Monitor System

    Vehicle Care 10-47 Set the cold tire inflation pressure to indicated on the vehicle placard or pressure, even if under inflation has 241 kPa (35 psi) for the front and tire inflation pressure label, you not reached the level to trigger rear tires, when operating the should determine the proper tire illumination of the TPMS low tire...
  • Page 276: Tire Pressure Monitor Operation

    10-48 Vehicle Care tires or wheels on your vehicle to mounted onto each tire and wheel DIC warning message come on at ensure that the replacement or assembly, excluding the spare tire each ignition cycle until the tires are alternate tires and wheels allow the and wheel assembly.
  • Page 277 Vehicle Care 10-49 The TPMS sensor matching The TPMS system can warn about TPMS Malfunction Light and process was not done or not a low tire pressure condition but it Message completed successfully after does not replace normal tire The TPMS will not function properly rotating the tires.
  • Page 278 10-50 Vehicle Care Operating electronic devices or using a TPMS relearn tool, in the 4. Start with the driver side front being near facilities using radio following order: driver side front tire, tire. The driver side front turn wave frequencies similar to the passenger side front tire, passenger signal also comes on to indicate TPMS could cause the TPMS...
  • Page 279: Tire Inspection

    Vehicle Care 10-51 The tire has a puncture, cut, 8. The driver side rear turn signal Tire Inspection or other damage that cannot comes on to indicate that corner We recommend that the tires, sensor is ready to be learned. be repaired well because of including the spare tire, if the Proceed to the driver side rear...
  • Page 280: When It Is Time For New

    10-52 Vehicle Care Reset the Tire Pressure Monitor Lightly coat the center of the System. See wheel hub with wheel bearing grease after a wheel change or tire rotation to prevent corrosion or rust build-up. Do not get Check that all wheel nuts are grease on the flat wheel properly tightened.
  • Page 281: Buying New Tires

    Vehicle Care 10-53 maintenance affect how fast aging Buying New Tires takes place. Tires will typically need GM has developed and matched to be replaced due to wear before specific tires for the vehicle. The they may need to be replaced original equipment tires installed due to age.
  • Page 282 10-54 Vehicle Care will be followed by MS for mud WARNING (Continued) WARNING (Continued) and snow. See Only your dealer or authorized A tire and/or wheel could fail additional information. tire service center should suddenly and cause a crash. mount or dismount the tires. Use only radial-ply tires with GM recommends replacing all the wheels on the vehicle.
  • Page 283: Uniform Tire Quality Grading

    Vehicle Care 10-55 The Tire and Loading Uniform Tire Quality WARNING Information label indicates the Grading original equipment tires on the If different sized wheels are used, Quality grades can be found vehicle. See there may not be an acceptable where applicable on the tire for the label level of performance and safety if...
  • Page 284 10-56 Vehicle Care use spare tires, tires with course. For example, a tire assigned to this tire is based on nominal rim diameters of graded 150 would wear one and straight-ahead braking traction 10 to 12 inches (25 to 30 cm), a half (1½) times as well on the tests, and does not include or to some limited-production...
  • Page 285: Wheel Replacement

    Vehicle Care 10-57 A represent higher levels of road, the tires and wheels might WARNING need to be rebalanced. See your performance on the laboratory dealer for proper diagnosis. test wheel than the minimum Using the wrong replacement required by law. Warning: The wheels, wheel bolts, or wheel Wheel Replacement temperature grade for this tire is...
  • Page 286: Tire Chains

    10-58 Vehicle Care Used Replacement Wheels If a Tire Goes Flat WARNING (Continued) It is unusual for a tire to blow out WARNING while driving, especially if the tires suspension, or other vehicle are maintained properly. See parts. The area damaged by the Replacing a wheel with a used .
  • Page 287 Vehicle Care 10-59 WARNING WARNING WARNING Driving on a flat tire will cause Lifting a vehicle and getting Changing a tire can be permanent damage to the tire. under it to do maintenance or dangerous. The vehicle can slip Re-inflating a tire after it has repairs is dangerous without the off the jack and roll over or fall been driven on while severely...
  • Page 288: Tire Sealant And Compressor Kit

    10-60 Vehicle Care This vehicle may come with a jack The following information explains WARNING and spare tire or a tire sealant and how to repair or change a tire. compressor kit. To use the jacking Overinflating a tire could cause Tire Sealant and equipment to change a spare tire the tire to rupture and you or...
  • Page 289 Vehicle Care 10-61 If this vehicle has a tire sealant and The kit includes: Tire Sealant compressor kit, there may not be a Read and follow the safe handling spare tire, tire changing equipment, instructions on the label adhered to and on some vehicles there may not the compressor.
  • Page 290 10-62 Vehicle Care Do not remove any objects that If the vehicle has an accessory have penetrated the tire. power outlet, do not use the cigarette lighter. 1. Remove the tire sealant and compressor kit from its storage If the vehicle only has a cigarette location.
  • Page 291 Vehicle Care 10-63 quickly drop and start to rise the accessory power outlet and 13. Turn the sealant/air hose (F) again as the tire inflates with unscrew the inflating hose from counterclockwise to remove it air only. the tire valve. See from the tire valve stem.
  • Page 292 10-64 Vehicle Care 18. Immediately drive the vehicle If the tire pressure has not Using the Tire Sealant and 8 km (5 mi) to distribute the dropped more than 68 kPa Compressor Kit without sealant in the tire. (10 psi) from the recommended Sealant to Inflate a Tire inflation pressure, use the (Not Punctured)
  • Page 293 Vehicle Care 10-65 1. Remove the tire sealant and If the vehicle only has a cigarette to get an accurate reading. The compressor kit from its storage lighter, use the cigarette lighter. compressor may be turned on/ location. See off until the correct pressure is Do not pinch the power plug reached.
  • Page 294: Tire Changing

    10-66 Vehicle Care 14. Return the air only hose (E) 3. Pull up on the canister (A) to and the power plug (G) back to remove it. their original locations. 4. Replace with a new canister 15. Return the equipment to its which is available from your original storage location in the dealer.
  • Page 295 Vehicle Care 10-67 2. Remove the spare tire cover. Tire Changing Tools 1. Turn the wing nut counterclockwise to loosen A. Wheel Wrench 3. Turn the wing nut wheel wrench. counterclockwise and remove it. B. Jack 2. Unhook the wheel wrench from Then remove the compact spare the jack.
  • Page 296 10-68 Vehicle Care Removing the Flat Tire and Installing the Spare Tire 1. Do a safety check before proceeding. See 2. If the vehicle has a wheel cover or hubcap that has plastic wheel nut caps, loosen the plastic nut caps.
  • Page 297 Vehicle Care 10-69 WARNING Getting under a vehicle when it is lifted on a jack is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.
  • Page 298 10-70 Vehicle Care WARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle.
  • Page 299 Vehicle Care 10-71 12. Put the wheel nuts back on WARNING with the rounded end toward the wheel. Tighten each nut by Wheel nuts that are improperly or hand or with the wrench until incorrectly tightened can cause the wheel is held against the wheels to become loose or the hub.
  • Page 300 10-72 Vehicle Care Storing a Flat Tire and Tools WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.
  • Page 301 Vehicle Care 10-73 7. With the valve stem up, place the tire on the compartment floor with the rear of the tire under the trim panel. The tire may not lay completely flat. 8. Line up the bolt with the wheel center.
  • Page 302 10-74 Vehicle Care Storing the Spare Tire and Tools WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.
  • Page 303: Compact Spare Tire

    Vehicle Care 10-75 6. Place the compact spare into the After installing the compact spare When the compact spare tire compartment with the stow on the vehicle, stop as soon as is installed, do not take the bolt going through the center possible and make sure the spare vehicle through an automatic car hole of the wheel.
  • Page 304: Jump Starting

    10-76 Vehicle Care Jump Starting Ignoring these steps You would not be able to start could result in costly damage to your vehicle, and the bad For more information about the the vehicle that would not be grounding could damage the vehicle battery, see covered by the warranty.
  • Page 305 Vehicle Care 10-77 and all lamps that are not WARNING WARNING needed. This will avoid sparks and help save both batteries. Using a match near a battery can Fans or other moving engine And it could save the radio! cause battery gas to explode. parts can injure you badly.
  • Page 306 10-78 Vehicle Care Do not connect positive (+) to 7. Do not let the other end touch The electrical connection is just negative ( ) or you will get a metal. Connect it to the as good there, and the chance short that would damage the positive (+) terminal of the of sparks getting back to the...
  • Page 307 Vehicle Care 10-79 To disconnect the jumper cables Towing from both vehicles, do the following: 1. Disconnect the black Towing the Vehicle negative ( ) cable from the To avoid damage, the vehicle that had the dead disabled vehicle should be towed battery.
  • Page 308: Recreational Vehicle Towing

    10-80 Vehicle Care How far will the vehicle be Recreational Vehicle towed? Some vehicles have Towing restrictions on how far and how long they can tow. Recreational vehicle towing means towing the vehicle behind another Does the vehicle have the vehicle such as behind a motor proper towing equipment?
  • Page 309 Vehicle Care 10-81 4. To prevent the battery from Dolly Towing draining while the vehicle is being towed, remove the following fuse from the instrument panel fuse block: (IGN SENSOR). See for more information. 5. Turn the ignition to ACC/ ACCESSORY.
  • Page 310: Appearance Care

    10-82 Vehicle Care 3. Set the parking brake. Appearance Care exceeding 8,274 kPa (1,200 psi) can result in damage or removal 4. Remove the key from the of paint and decals. ignition. Exterior Care Rinse the vehicle well, before 5. Secure the vehicle to the dolly. Washing the Vehicle washing and after, to remove all 6.
  • Page 311 Vehicle Care 10-83 If necessary, use non-abrasive For aluminum, never use auto or Replace the wiper blades if they cleaners that are marked safe for chrome polish, steam, or caustic are worn or damaged. Damage painted surfaces to remove foreign soap to clean.
  • Page 312 10-84 Vehicle Care Wheels and Trim Aluminum cleaners, brushes, or cleaners components are plastic. Applying that contain acid on aluminum or silicone grease on weatherstrips or Chrome chrome-plated wheels. Use only with a clean cloth will make them Use a soft, clean cloth with mild approved cleaners.
  • Page 313: Interior Care

    Vehicle Care 10-85 Finish Damage Use a soft bristle brush to remove To prevent damage, do not clean dust from knobs and crevices on the the interior using the following Quickly repair minor chips and instrument cluster. Using a mild cleaners or techniques: scratches with touch-up materials soap solution, immediately remove...
  • Page 314 10-86 Vehicle Care For solid soils, remove as much Interior Glass If the soil is not completely as possible prior to vacuuming. removed, it may be necessary to To clean, use a terry cloth fabric use a commercial upholstery To clean: dampened with water.
  • Page 315: Floor Mats

    Vehicle Care 10-87 cleaning and allow them to dry Floor Mats Use the following guidelines for naturally. Never use heat, steam, proper floor mat usage. spot lifters or spot removers. Do The original equipment floor WARNING not use cleaners that contain mats were designed for your silicone or wax-based products.
  • Page 316 10-88 Vehicle Care Use only a single floor mat on Removing and Replacing the the driver side. Floor Mat Do not place one floor mat on 1. Pull up on the rear of the mat to top of another. remove it from the hooks. 2.
  • Page 337 Canada) ....13-1 Reporting Safety Defects to Chevrolet. Normally, any concerns Customer Satisfaction the United States with the sales transaction or the Procedure (Mexico) .
  • Page 338 If after contacting a When contacting Chevrolet, case will generally be heard within member of dealership management, remember that your concern will 40 days. If you do not agree with the it appears your concern cannot be likely be resolved at a dealer's...
  • Page 339 For further information concerning In the event that you do eligibility in the Canadian Motor not feel your concerns have been Vehicle Arbitration Plan (CAMVAP), addressed after following the call toll-free 1-800-207-0685, or call procedure outlined in Steps One the General Motors Customer Care and Two, General Motors of Canada Centre, 1-800-263-3777 (English), Limited wants you to be aware of...
  • Page 340 If you have a problem that has not assistance. However, if a customer been satisfactorily handled through Center (CAC) and provide the wishes to write or e-mail Chevrolet, the normal means, we suggest the following information: the letter should be addressed to:...
  • Page 341 Customer assistance is available Monday through Friday, 08:00 to 1-888-751-5301 20:00 hours, and Saturdays from 08:00 to 15:00 hours. All e-mail inquiries to the Customer 800-6273 Assistance Center (CAC) should be sent to: cac.chevrolet@gm.com. 800-0122-6101...
  • Page 342 Storage for online service and maintenance records. Chevrolet dealer locator for Take a trip to the Chevrolet Owner service nationwide. Centre: To assist customers who are deaf, Exclusive privileges and offers. Chat live with online help hard of hearing, or speech-impaired Recall notices for your specific representatives.
  • Page 343 For more information on the limited the New Vehicle Limited Warranty. offer, visit www.gmmobility.com or When calling Roadside Assistance, Chevrolet and General Motors of call the GM Mobility Assistance have the following information Center at 1-800-323-9935. Text Canada Limited reserve the right to...
  • Page 344 Service to Chevrolet and General Motors of change a flat tire with the spare Canada Limited reserve the right to tire. The spare tire, if equipped, limit services or payment to an Reimbursement must be in good condition and owner or driver if they decide the is approximately $5 Canadian.
  • Page 345 Chevrolet of the repair orders. Once the program. The Roadside Customer Assistance Center at...
  • Page 346 If the vehicle cannot be received telephone numbers for Chevrolet existing Roadside Assistance by the nearest Chevrolet dealer dealers. program guidelines. If the costs due to scheduling conflicts, the exceed the amount authorized...
  • Page 347 A rental car will be provided for up to two days and the vehicle : Transportation to pick up must be returned to its original Roadside Assistance does not your vehicle after repairs are destination, excluding vehicles cover or reimburse services for the complete.
  • Page 348 To contact Roadside Assistance by of your transportation needs, your Cost of towing a trailer when phone, use the following numbers: dealer can help minimize your choosing a Chevrolet dealer that inconvenience. is nearest to the temporary storage facility for the disabled 01-800-466-0800 If the vehicle cannot be scheduled vehicle.
  • Page 349 original receipts and can only be up to the maximum amount allowed by Warranty service can generally be GM for shuttle service. In addition, completed while you wait. However, for U.S. customers, should you if you are unable to wait, GM helps arrange transportation through a To enhance your ownership to minimize inconvenience by...
  • Page 350 insurance coverage, credit card, Recycled original equipment parts etc. You are responsible for fuel may also be used for repair. These usage charges and may also be parts are typically removed from responsible for taxes, levies, usage vehicles that were total losses in If the vehicle is involved in a fees, excessive mileage, or rental prior crashes.
  • Page 351 Limited Warranty, and any vehicle damage repairs through the use of Move the vehicle only if its position failure related to such parts is not aftermarket collision parts. Some puts you in danger, or you are covered by that warranty. insurance companies will not instructed to move it by a police specify aftermarket collision parts.
  • Page 352 Insurance company and policy Insurance pays the bill for the repair, number. but you must live with the repair. Depending on your policy limits, General description of the your insurance company may damage to the other vehicle. initially value the repair using Choose a reputable repair facility Service Manuals have the diagnosis aftermarket parts.
  • Page 353 In-Portfolio: Includes a Portfolio, Or write to: Owner Manual, and Warranty Helm, Incorporated Booklet. Attention: Customer Service RETAIL SELL PRICE: 47911 Halyard Drive $35.00 (U.S.) plus handling and Plymouth, MI 48170 shipping fees. Prices are subject to change without Without Portfolio: Owner notice and without incurring Manual only.
  • Page 354 Transport Canada Call 1-800-222-1020, or write: Administrator, NHTSA immediately, and notify General Chevrolet Motor Division 1200 New Jersey Avenue, S.E. Motors of Canada Limited. Chevrolet Customer Washington, D.C. 20590 Call Transport Canada at...
  • Page 355 This data could provide an understanding of the circumstances This vehicle may be equipped with a in which crashes and injuries occur. module that records data in certain Data could be recorded by the crash or near crash-like situations, vehicle only if a non-trivial crash such as when an air bag deploys or situation occurs;...
  • Page 356 GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the RFID technology is used in some This vehicle has systems that consent of the lessee; in response vehicles for functions such as tire operate on a radio frequency that to an official request by police or...

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