Thuraya IP Voyager User Manual
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Thuraya IP Voyager User Manual

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User Guide
Thuraya IP Voyager
Satellite Terminal
THURAYA
HUGHES.
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  • Page 1 User Guide Thuraya IP Voyager Satellite Terminal THURAYA HUGHES. stay close...
  • Page 2 Thuraya IP Voyager User Guide Revision 2 3500883-000 l PROPRIETARY NOTICE All rights reserved. This publication and its contents are proprietary to Hughes Network: Systems, LLC. No part of this publication may be reproduced in any form or by any means wittlout the written permission of Hughes Network: Systems.

  • Page 3: Safety Information

    For your safety and protection, read this entire user gu i d e before you attempt to use the Thuraya IP Voyager. In particular, read this safety section carefully. Keep this safety information where you can refer to i f necessary.

  • Page 4: Warnings For The Thuraya Ip Voyager Terminal

    & General Handle your Thuraya IP Voyager with care. The ADU is weather resistant per IEC 60529 IP56; however, do not submerge the unit. Avoid exposing the Thuraya IP Voyager to extreme hot or cold temperatures outside the range -25°C to +55°C.
  • Page 5 Therefore,people who wear a cardiac pacemaker and who want to use the Thuraya IP Voyager should seek the advice of their cardiologist. If, as a pacemaker user, you are...
  • Page 6 Electrical Storms Operation of the Thuraya IP Voyager during electrical storms may result in severe personal injury or death. Ensure the Below Deck Equipment i s properly grounded to the vehicle chassis. INFORMATION TO USER Hughes Network: Systems, LLC, declares under our sole responsi b ility that the product Hughes 9105 Satellite IP Terminal to whi c h th i s declaration relates, i s in conformi t y with the following standards and/or other normative documents: ETSI EN 301 444.

  • Page 7: Table Of Contents

    Contents SAFETY INFORMATION ...................... 1 WARNING SYMBOLS USED IN THIS GUIDE •..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..•..1 WARNINGS FOR THE THURAYA IP VOYAGER TERMINAL •..•..•..•..•..•..•..•..•..•..•..•..•..•..•. II CONTENTS .......................... V INTRODUCTION ......................1 FIRST TIME SET-UP....................... 1 ......................2 QUICK REFERENCE GLOBAL POSITIONING SYSTEM OPERATION ..................2 INTEGRATED STATUS DISPLAY ........................

  • Page 9: Introduction

    The Thuraya IP Voyager works with your computer using an Ethernet or Wi-Fi connection much like commercially available wireless routers. Note that the Wi-Fi Access Point in the Thuraya IP Voyager uses a separate subnet and DHCP server than the wired Ethernet port. An internal router allows IP traffic to flow seamlessly between the two subnets and out over the satellite link.

  • Page 10: Quick Reference

    Qui ck Reference This section serves as a reference guide, identifying the key operational aspects of using the Thuraya IP Voyager system and the Controls and Indicators on the Thuraya IP Voyager and their functions. Global Positioning System Operation 1it-1it-I The Thuraya IP Voyager contains an integrated Global Positioning System (GPS) receiver that is used to provide location information.

  • Page 11: Web Man Machine Interface {Wmmi} Screens

    ..-..-1 Web Man Machine Interface (wMMI) Screens The Thuraya IP Voyager can be accessed through a standard web browser interface. To accomplish this, the connected computer must have one of the following supported browsers installed along with Java enabled (Java Runtime Environment 1.3.1 or later).

  • Page 12: Home Screen

    ..._.._••,.,_.., ..•IP•CICI•'"'" Wt;q·- The Home Screen provides you with key summary status information about the Thuraya IP Voyager and is also a gateway into Thuraya IP Voyager management. Network Status: Provides the status of the network connection. Transmit Rate: Provides the requested and actual transmit channel data rate.

  • Page 13: Properties Screen

    Thuraya IP Voyager will provide the compass direction and degrees of elevation to the satellite. This information can be used to ensure that the ADU has a clear view of the Thuraya satellite at the current location.

  • Page 14: Statistics Screen

    The Statistics Screen provides you with on estimate of your data usage. Doto usage figures ore obtained by counting the bytes in the IP pockets received by and sent from the Thuroyo IP Voyager. You con view both "since power on" (per session) and "cumulative" (lifetime) data usage counts.

  • Page 15: Connection Management Screen

    -- will be allowed. If the terminalwill not set enabled, up a connection unless the requested rate is available from the network. to click to save any changes or they will be lost. Remember Apply Thuraya IP Voyager User Guide...
  • Page 16 The Status Screen, di s played in a separate window, provides you with a constantly updated flow of dynamic information and a concise summary of the Thuraya IP Voyager status. When the Status Screen i s open, its informationi s updated every minute.

  • Page 17: Network Settings Screen

    JOUI' After executing the necessary First nme Set-up steps to configure the Thuraya IP Voyager, you may want to select the Network Sett ngs Screen to check your network configuration. This screen provides you with control over key network access parameters. Here you find the appropriate Domain Name Service {DNS) and the Access Point Name (APN) i n formation configured by your Service Provider.

  • Page 18: Settings Screens

    Network Settings screen. you must press SAVE and exit the wMMI, reboot your computer. and power the Thuraya IP Voyager off and then back on so that the new settinos can take effect. Thuraya IP Voyager User Guide...
  • Page 19 Gl obal IP Address: Obtain Address Automatically: If this button is the Thuraya selected, IP Voyager uses an IP address automatically assigned by the network during the period when the terminal connects to the network. Static IP Address: If this button i s...

  • Page 20: Security Management Screen

    . ., The Securi t y Management Screen allows you to impose a tighter level of security on your Thuraya IP Voyager. SIM PIN Disable/Enable: If Enabled, a prompt requests you to enter the SIM PIN each time you power up the modem.This helps prevent unauthorised use of your SIM.Di s able this feature to skip the PIN entry...
  • Page 22 Old Code, the New Code, and the New Code again for confirmation. Note: If you forget the security code you will need to consult with your serv i c e provider. Thuraya Voyager User Guide...
  • Page 23 Service Provider Security: If this i s you can enter a enabled. User Name for authentication between the Thuraya IP Voyager and Password your Service Provider. Your Service Provider will let you know if this step is required and give you the necessary information.

  • Page 24: Wlan Configuration Screen

    WLAN Local IP Address: The WLAN network uses the default subnet of 192.168.129.xxx with DHCP addresses starting at 192.168.129.100.The two least significant octets can be changed to different values; however, the WLAN subnet must remain distinct from that used by Ethernet. Thuraya Voyager User Guide...

  • Page 25: Wlan Security Screen

    WPA/WPA2 Pass Phrase: Under WPA and WPA2 enter a secret pass phrase as per the password policy length that will become the master key for WLAN access. Thuraya IP Voyager User Guide...

  • Page 26: Remote Access Screen

    • Only one Remote Access session is supported at any one time • The Thuraya IP Voyager must have an active PDP context in place • The remote access password can be changed by entering a new string using the Remote Access Screen password entry •...
  • Page 27 Note that remote access does use satellite data that will be billed to the account on the user terminal. The remote access data also shores the channel with any other traffic being sent and received by the Thuroya IP Voyager. Thuraya IP Voyager User Guide...

  • Page 28: Advanced Settings Screen

    Service Provider specifies the Full Method. The Full method takes longer and utili z es more resources since it will search all possible frequencies for the Thuraya IP service. This full search can take up to 20 minutes. Buffering: When bufferingi s enabled the Thuraya IP Voyager can store more data to handle bursts of IP traffic from connected devices.

  • Page 29: Upgrading The Thuraya Ip Voyager

    Upgrade link on the Properties Page i f connected to the Thuraya IP Voyager. 3. Go to the web site area for Thuraya IP Voyager updates. 4. To download, select the latest upgrade package. The browser proceeds to retrieve the package.
  • Page 30 10. Once loaded onto a PC, the upgrade program can be used to upgrade any number of Thuraya IP Voyager units. Just connect them one at a time and execute the upgrade program. Thuraya IP Voyager User Guide...

  • Page 31: Troubleshooting

    Troubleshooting Some general hardware and software problems you may encounter in the installation and operation of Thuraya IP Voyager along with the possible source of these problems and how to correct them. System Status codes and descriptions reported to you by the Thuraya IP Voyager on the wMMI screens, along with their possible causes and solutions.
  • Page 32 PUK when prompted. Thuraya IP No signal or weak Make sure noobslruciion i s blocking Voyager cannot signal. the ADU. Makesure that you do not locate itself using place any objects over the ADU. Thuraya IP Voyager User Gui d e...
  • Page 33 The ADU may be You may need to reposition the blocked. Thuraya IP Voyager, verifying that there are no obstructions blocking the satellite signal and that the ADU has a clear view of the sky in the direction of the satellite.

  • Page 34: Status Codes

    I f problemcontinues, replace SI M card wth a known good SIMcord.I f problem persists, rerum un i t to your Service Providerfor service. 2 SIM card read/write Fa i l ure to read PowerdowntheThurava IP Thuraya IP Voyager User Gui d e...
  • Page 35 Absence of a i s missing from the SIM requ i r ed data programmed and missing oneor card. Please contact field on the SIM fields. lhe more req..ired SIMcord must reolaced bv another from Thuraya IP Voyager User Guide...
  • Page 36 - LLC or SNDCP Voyager and again.If the connecti o n failure. Power down failure caused by problem conti n ues, contact and try again. your Service Provider. LLC or SNDCP failure. Thuraya IP Voyager User Gui d e...
  • Page 37 19 Network connecti o n Connecti o n failure - SM network failure due to the Voyager and try again. If the failure. Power down network Session problem continues, contact and try again. Manager (SM]. your Service Provider. Thuraya IP Voyager User Guide...
  • Page 38 Internal software Power down the Thuraya IP failure - GPRS stack Voyager and try again. If the error. could not detach from problem continues, contact MUX interface. Power your Service Provider. down and try again. Thuraya IP Voyager User Guide...
  • Page 39 PC and i n terface cable from both the Thuraya IP Voyager. Mobile Terminal PC and the Thuraya IP Voyager. Please ensure the has been When done reboot the Thuraya i n terface cable i s removed,or the IP Voyager.
  • Page 40 PC are that may open large numbers connections. generating of connections and di s able Thuraya IP Voyager i s excessive Internet these applicati o ns. runn i n g out of resources. connecti o ns. If the problem continues, contact your Service Provi d er.
  • Page 41 Provider. If the problem continues, 106 Network Network connection failure - connecti o n contact your Service Provider. Thuraya IP Voyager failure because i m pl i c itly detached by terminal was the network. i m plicitly Reacquiring detached by the connection...
  • Page 42 1 16 Network Network If the problem continues, connection fai l ure - connecti o n contact your Service Provider. Insufficient resources. failure due to Network may be down. Reacquiring i n sufficient connection... resources. Thuraya IP Voyager User Guide...
  • Page 43 If the problem continues. Subscribed QoS failure because set all QoS settings to the the requested rejected by network. default values and try again. If the oroblem continues with the Please contact vour was reiected Thuraya IP Voyager User Guide...
  • Page 44 129 Network Access GPS fix may be Verify that the ADU has an open blocked-GPS location view of the sky to get a GPS fix. too old. If the problem continues, may be too old. Please Thuraya IP Voyager User Guide...
  • Page 45 GPS location location needs and connection. Do not power updating. The Thuraya off the terminal BDU. IP Voyager will acqui r e a new GPS location and connecti o n. Do not power off! 132 Termi n al The terminal i s too Allow the terminal to cool down.

  • Page 46: Glossary

    APN and enter the value supplied by your Service Provider. BOU: Below Deck Unit. The Thuraya IP Voyager inside veh i c le unit. DHCP: Dynamic Host Configuration Protocol. DHCP i s a communications protocol that lets network administrators manage centrally and automate the assignment of IP addresses in an organization's network.
  • Page 47 Status Code: number which uniquely references an event or condition in a hardware or software system.In Thuraya IP Voyager, if there i s a fault detected,the status code and a description are displayed at the bottom of the terminal wMMIHome and Status screens.

  • Page 48: Specification

    Thuraya Satellite tracking antenna External Connector HN221 fLand-mobilel IEEE 802.11 b/g/n standard with: - WEP, WPA and WPA2 encryption WLAN Connectivity - SSID broadcasting control - MAC address filtering -DHCP Thuraya IP Voyager User Guide...
  • Page 49 Declaration of Conformity Thuraya IP Voyager User Guide...

  • Page 50: Index

    WLAN ........14, 15 poi n ting ........23 wMMl... 9, 11. 19, 21. 22, 24, Power button ......2 Private Satellite Modem IP Address ........6 Thuraya IP Voyager User Guide...
  • Page 54 THURAYA stay close...

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