Page 1
SERVICE MANUAL H5350 Date Revise Version Description 2008.01.24 V1.0 Initial Issue Copyright Jan,2008. All Rights Reserved P/N: 36.89T03G001 H5350:95.87U20G019;95.87U20GC0E Roch SI : TSE: Check: Approved:...
Page 2
Preface This manual is applied to H5350 projection system. The manual gives you a brief description of basic technical information to help in service and maintain the product. Your customers will appreciate the quick response time when you immediately identify problems that occur with our products.
Page 4
Assemble Top Cover Module 2-35 Assemble Lamp Module 2-36 Assemble Lamp Cover Module 2-36 Chapter 3 Troubleshooting LED Lighting Message Main Procedure Chapter 4 Function Test & Alignment Procedure Test Equipment Needed Service Mode OSD Reset Test Condition Test Inspection Procedure H5350 Confidential...
Page 5
DLP Composer Lite Setup Procedure USB Driver Upgrade Procedure Firmware Upgrade Procedure Chapter 6 EDID Upgrade EDID Introduction Equipment Needed Setup Procedure (VGA) EDID Key-In Procedure Setup Procedure (HDMI) Appendix A Exploded Image Appendix B Serial Number System Definition XXI PCBA Code Definition XXII H5350 Confidential...
- 80% Japan standard (Typical; Full power mode) Throw ratio - 58”@2M(1.55 ~ 1.70 :1) Audio - 2W*1 - F# 2.44~2.58, f = 21.83~23.81 mm, 1.10X Mechanical Projection lens Zoom Lens Lamp life - 3500 hours min, 50% survival rate System controller - TI DDP2230 H5350 Confidential...
Page 7
Number of active dots - 1280(H) x 720(V) - 6 segments (R90/Y35/G90/C35/W28/B82) Color wheel - 7200 rpm - 180 – Watt OSRAM Lamp (user replaceable) for full power Lamp mode - Operating: 5°C -- 35°C Temperature - Storage: -20°C -- 60°C H5350 Confidential...
66.6(67) 34.93 Power Mac G4 800x600 37.9 Power Mac G4 1024x768 48.4 Power Mac G4 1152x870 68.68 Power Mac G4 1280x960 PowerBook G4 640x480 31.35 PowerBook G4 640x480 66.6(67) 34.93 PowerBook G4 800x600 37.9 PowerBook G4 1024x768 48.4 H5350 Confidential...
Page 10
1280x960 QuadVGA 1280x960 75.2 SXGA+ 1400x1050 65.3 UXGA 1600x1200 Power Mac G4 640x480 66.6(67) 34.9 Power Mac G4 800x600 37.9 Power Mac G4 1024x768 48.4 Power Mac G4 1152x870 68.7 Power Mac G4 1280x960 PowerBook G4 640x480 31.4 H5350 Confidential...
Product Overview Projector Outlook Front /Upper side Item Description Item Description Zoom ring Power button and Power Indicator LED Focus ring Remote control Zoom lens Remote control receiver Lens cap H5350 Confidential...
Page 13
Rear side Item Description Item Description USB connector Composite video input connector HDMI connector Audio input connector Analog RGB/component input Power socket connector Component video input connector Kensington lock port S-Video input connector H5350 Confidential...
Page 14
Remote Control and Control Panel Layout H5350 Confidential...
Page 15
SOURCE Composite and HDTV sources. Momentarily turns off the video. Press “HIDE” to hide the HIDE image, press again to display the image. Empowering Unique Acer functions: eView, eTimer Management. FREEZE To pause the screen image. Note: H5350 Confidential 1-10...
Page 16
Remote Control Placement Please refer to the illustration to attach the remote control to the projector. H5350 Confidential 1-11...
Page 17
RCA component cable for YPbPr VGA cable S-Video cable Composite video cable Audio cable Jack/RCA Audio cable Jack/Jack Note: To ensure the projector works well with your computer,please make sure the timing of the display mode is compatible with the projector. H5350 Confidential 1-12...
5. Long Nose Nipper 6. Tweezers 7. H5350 unit * Before you start: This process is protective level II. Operators should wear electrostatic chains. * Note: If you need to replace the main board, you have to get into service mode and record the lamp usage hour.
1. Unscrew 2 screws on the unit base 2. Disassemble Top Cover Module(As the picture show) Note: - You should drop out of three tenons first, and then push the Top Cover Module to back. Top Cover Module H5350 Confidential...
1. Unscrew 7 screws on Top Shielding 2. Disassemble Top Shielding Top Shielding 2-6 Disassemble Main Board Module & I/O Cover Module 1. Unscrew 2 hex screws 2. Tear a tape 3. Unscrew 1 screw and 6 connectors on Main Board Module H5350 Confidential...
Page 24
4. Pull up the Main Board Module and then unplug 1 connector(As green square) 5. Disassemble Main Board Module and I/O Cover Module 6. Unscrew 3 screws to disassemble I/O Cover Module from Main Board Module I/O Cover Module Main Board Module H5350 Confidential...
2-7 Disassemble Front Cover Module 1. Unscrew 1 screw(As yellow circle) 2. Press 1 tenon on each side and then pull up the Front Cover Module 3. Disassemble Front Cover Module Front Cover Module H5350 Confidential...
2-9 Disassemble Color Wheel Module 1. Unscrew 2 screws to disassemble Color Wheel Module 2. Unscrew 1 screw to disassemble Photo Sensor Board from Color Wheel Module Color Wheel Module Photo Sensor Board H5350 Confidential...
2-10 Disassemble Zoom Ring & Focus Ring 1. Unscrew 2 screws on Engine Module to disassemble the Zoom Ring and Zoom Ring Holder 2. Unscrew 3 screws to disassemble Focus Ring Zoom Ring Holder and Zoom Ring Focus Ring H5350 Confidential...
Page 29
2-11 Disassemble DMD Board and DMD Chip 1. Unscrew 4 screws on Engine Module to disassemble Heat Sink 2. Unscrew 4 hex screws to disassemble DMD Board and DMD Chip Heat Sink H5350 Confidential 2-0...
2-14 Disassemble Speaker Module 1. Unscrew 1 screw and press 2 tenons to disassemble Speaker Module Note: - Use the tweezers to press the tenon. 2. Press the two tenons outward to disassemble the Speaker from the Speaker Holder H5350 Confidential 2-3...
Bottom Cover Module Bottom Cover Module Shielding Bottom Cover Module Note: - Due to the iron sheet is out of shape easily,so we must turn it back before assemble the ROD DUCT. 5. The disassembly is completed ROD DUCT H5350 Confidential 2-...
Note: - To avoid over adjust the rod. - “Screw 1” should be adjusted first, and then adjust the “Screw2”.After the adjustment, use the glue to fix the screws. H5350 Confidential 2-...
3. Choose “Return to Service Menu” and then exit the service mode Note: left key = decrease lamp hour right key =increase lamp hour Re-write lamp usage hour H5350 Confidential 2-20...
2. Plug 2 connectors to assemble 2PIN and 5PIN cable Note: - The 2 PIN and 5 PIN cable must be pass through a Dent.(As the yellow square) 3. Stick a Mylar 2 PIN&5 PIN Cable Lamp Driver to Lamp Cable H5350 Confidential 2-22...
Page 42
4. Plug 1 connector(As blue square)and screw 2 screws to assemble Lamp Driver to Lamp Cable Note: - The lamp driver to lamp cable must be passed through two Dents.(As the yellow square) 5. Screw 1 screw on Lamp Driver Module H5350 Confidential 2-23...
3. Screw 1 screw and stick 1 film tape to assemble Interrupt Switch Module Note: - Interrupt Switch cable must be passed Interrupt Switch Module through a dent and a aperture.And use a film tape to fix the cable in the dent. Aperture Dent Film tape H5350 Confidential 2-2...
1. Fasten 2 tenons to assemble the speaker on the speaker holder 2. Fasten 2 tenons and screw 1 screw to assemble Speaker Module 2-26 Assemble Blower Module 1. Assemble the Rubber on the Blower 2. Screw 3 screws to assemble Blower Module H5350 Confidential 2-2...
1. Screw 1 screw to assemble Thermal Switch(As green circle) 2. Screw 4 screws to assemble Fan Module 3. Screw 4 screws to assemble Fan Module on the unit Note: - The fan cable pass through from the aperture. H5350 Confidential 2-27...
2-28 Assemble DMD Board and DMD Chip 1. Screw 4 hex screws to assemble all components of DMD parts 2. Screw 4 screws on Engine Module to assemble Heat Sink H5350 Confidential 2-2...
2-29 Assemble Zoom Ring&Focus Ring 1. Screw 3 screws to assemble Focus Ring 2. Screw 2 screws on Engine module to assemble Zoom Ring and Zoom Ring Holder Zoom Ring Holder and Zoom Ring H5350 Confidential 2-2...
2-30 Assemble Color Wheel Module 1. Screw 1 screw to assemble Photo Sensor on Color Wheel Module 2. Screw 2 screws to assemble Color Wheel Module H5350 Confidential 2-30...
2-31 Assemble Engine Module 1. Push the higher-part of Mylar down(As the red square) to assemble Engine Module 2. Screw 4 screws to assemble Color Wheel Module H5350 Confidential 2-3...
2-32 Assemble Front Cover Module 1. Push down the Front Cover Module 2. Fasten 1 tenon on each side 3. Screw 1 screw(As yellow circle) to assemble Front Cover Module H5350 Confidential 2-32...
Main Board Module 1. Screw 3 screws to assemble I/O Cover Module on Main Board Module 2. Plug 1 connector(As green square) 3. Screw 1 screw and 6 connectors on Main Board Module 4. Stick a tape H5350 Confidential 2-33...
1. Fasten 3 tenons to assemble Top Cover Module on the unit Note: - You should press three tenons first, and then push the Top Cover Module to back. 2. Screw 2 screws on the unit base H5350 Confidential 2-35...
Quick Flashing RED and Steady BLUE by returns Error (Fan lock) Quick Flashing RED and Steady BLUE by returns Error (Lamp break- Quick Flashing BLUE and Steady RED by returns down) Error (Color Wheel fail) Quick Flashing BLUE and Steady RED by returns H5350 Confidential...
Lamp LED Light - Check Lamp - Check Lamp Driver - Check Main Board Auto Shut Down b. Temp LED Light - Check Thermal Switch - Check Fan c. Color Wheel - Check Color Wheel - Check Photo Sensor H5350 Confidential...
Page 58
- Do “Reset(All data)” of the OSD Menu - Ensure that the signal cables and source are work as well - Check Lamp Module Image Flicker - Check Color Wheel - Check DMD Board - Check Main Board H5350 Confidential...
Page 59
- Do “Reset(All data)” of the OSD Menu Function Abnormal - Check Main Board - Check DMD Board - Ensure that the signal cables and source are work as well Audio Abnonrmal - Check Speaker Module - Check Main Board H5350 Confidential...
Page 60
Administrator Password is. - How to get the Universal Password? (1) Click the “AcerSNID” (2) Input SNID number.(SNID number is on the Security Card) Forgetting Password (adminstrator Password) (3) Click“Calculate”.Then the Universal Password will appear. H5350 Confidential...
1. After final QC step, we have to erase all saved change again and restore the OSD default setting. The following actions will allow you to erase all end-users' settings and restore the default setting: (1) Please enter OSD menu. (2) To execute "Reset" function. H5350 Confidential...
- Circumstance brightness: Dark room less than 5.0 lux. - Inspection distance: 1.8m~2.5m functional inspection. - Screen size: 60 inches diagonal - After repairing each , the unit should be run-in (refer to the table below) H5350 Symptom Run-in Time Normal repair 2 hours...
- If not re-adjust by the following steps: (1) Select "Frequency" function to adjust the total pixel number of pixel clock in one line period. (2) Select "Tracking" function and use right or left arrow key to adjust the value to minimize Master H5350 Confidential...
Page 64
- Ref. below table Note: The defect criteria follows TI specification. 3. Blemish (Dark) Procedure - Test equipment: video generator. - Test signal: analog 1280 x 720@60Hz. 1280 x 720@60Hz. . - Test Pattern: blue 60 Blue 60 H5350 Confidential...
Page 65
- Adjacent pixel with each other is unacceptable. - Ref. below table Note: The defect criteria follows TI specification. 6. Focus test Procedure - Test equipment: video generator. - Test signal: analog 1280 x 720@60Hz 1280 x 720@60Hz H5350 Confidential...
Page 66
R -G-B-W. - Color levels should be sufficient and normal. (the unidentified color levels on both left and right sides should not over 8 color levels.) SMPTE RP-133 - Grey level should not have abnormal color or H5350 Confidential...
Blue 60 pattern (diameter <1/2 inch) A+B=3 Bright blemish (Dirty) Gary 30 pattern (diameter <1/2 inch) Bright dot on frame Black pattern 4-8 Video Performance 1. CVBS Procedure - Test equipment: DVD player - Test signal: CVBS Motion video H5350 Confidential...
Page 68
- Test signal: CVBS Inspection item - Audio performance test Inspection Distance - 1.8M ~2.5M Criteria - Check the sound from speakers. - Check “Volume” is normal - Check “Mute” is normal 5. HDMI test Procedure - Test Signal : 720p,1080i H5350 Confidential...
- Select “Spoke On” 2. Brightness Procedure - Full white pattern - Use CL100 to measure brightness values of P1~P9. - Follow the brightness formula to calculate brightness values. ☼ Brightness Formula Avg.(P1~ P9)x1.1m Full white pattern Criteria - 800 lumens H5350 Confidential...
ANSI Uniformity = Avg. (P1, P3, P7, P9) x 100% Criteria - 65% 4-11 Others 1. Functional Inspection Keypad button - All keypad buttons must operate smoothly. General - All OSD functions must be checked for functionality. When OSD menu is displayed, there H5350 Confidential 4-0...
Page 71
It should be locked in the correct place Plastic Parts All plastic parts can not be brocken and damaged Safety or warning All safety and warning label should be visible, label including all contents All interface connector should be complete and Connector workable H5350 Confidential 4-...
- DLP Composer - Firmware - Library V7.1 0330 (library file has to put in PC and set right path in 5-4 step 4) Hardware : - Projector - Power cord (42.53506G002) - USB Cable (42.87304G001) - PC or Laptop H5350 Confidential...
1. Choose "DLP Composer Lite V7.1 Setup" Program. 2. Click "Next" button. 3. Read "License Agreement". - Choose "I accept and agree to be bound by all the terms and conditions of this License Agreement". 4. Click "Next". 5. Click "Next". H5350 Confidential...
- Link PC USB port and projector USB port by USB Cable. 2. Execute Program (1) "Found new hardware wiszard" will be appearred on the screen. (2) Select "Install the software automatically (Recommended)". (3) Then click "Next". 3. Finish - Click "Finish" to end the installation. H5350 Confidential...
Note: The system fan and the light will not operated. 2. Execute the "DLP Compose " file. 3. Click "edit" and "perferences". 4. Click “Library.” - Click the “browse” button and navigate to the directory where you put the library file H5350 Confidential...
Page 77
7. Selete the item "skip Boot Loader Area" (select 32KB). - Click "Reset Bus" to erase the flash memory. 8. If the firmware is ready, click "start download" to process the firmware upgrade. - Click "Yes" to erase the flash memory. H5350 Confidential...
Page 78
- Unplug USB cable and power cord and replug in power cable. 10. Restart the unit and enter the service mode to check the firmware version. (To enter service mode, please refer to Chapter 4 Function Test and Alignment Procedure.) H5350 Confidential...
Note: If a display device has digital input ports, like DVI or HDMI, but without EDID in its main board, the display device will show no image while the input source is digital signal. H5350 Confidential...
- RS-232 9 Pin Cable (pin to pin, F-M) (42.83C07G001) - Monitor - PC - VGA cable (42.87305G102) - DVI Cable (42.83N06G001) - Power adapter (47.57803G001) and power cord (42.53506G002) for fixture - Adapter HDMI(M) to DVI-D(F) (42.82B13G001) H5350 Confidential...
(1) Connect P1 of Fixture with COM Port of PC/Laptop by RS232 Cable. (2) Connect P2 of Fixture with VGA port of Projector by VGA Cable. (3) Plug Power Adapter to Power CNN. (4) Plug Power Cord to H5350 unit. Note: Confirm JP3 is "Close" status. VGA Port...
(1) Key in the serial number into the barcode blank space. (2) In "Write Source Select" item,select "Analog". (3) Click "Program" button. 4. Process (1) "Please change the cable to Analog" will be shown on the screen. (2) Please press "Ok" button. H5350 Confidential...
Page 83
5. Finish (1) "OK" will be shown on the screen. 6. Read EDID information (1) In the Read item,select "Analog" and "Trans". (2) Please press "Read" button. 7. Read EDID information (1) EDID Informations will show the result. H5350 Confidential...
(2) Connect P2 of Fixture with P3 by DVI Power Port Cable. Power CNN (3) Plug P4 to HDMI Port of the Projector. (4) Plug Power Adapter to Power CNN. 5) Plug Power Cord to H5350 unit. " " Note: Confirm JP3 is Close status. H5350 Confidential...
Page 85
(1) Key in the serial number into the barcode blank space. (2) In "Write Source Select" item,select "Digital". (3) Click "Program" button. 4. Process (1) "Please change the cable to Digital" will be shown on the screen. (2) Please press "Ok" button. H5350 Confidential...
Page 86
5. Finish (1) "OK" will be shown on the screen. 6. Read EDID information (1) In the Read item,select "Digital" and "Trans". (2) Please press "Read" button. 7. Read EDID information (1) EDID Informations will show the result. H5350 Confidential...
Page 87
Appendix A ASSY FAN SHIELDING MODULE WHITE H5350 Item Description Parts Supply 70.89T13GR01 ASSY AXIAL FAN MODULE P5270(RMA) 85.1F123G260 SCREW PAN MECH E/SF M3*26 Ni 49.88T01G001 SUNON, KDE1207PKV1-A 70*70*20mm AXIAL FAN 43.88N01G001 THERMAL SWITCH WITH BRACKET (KLIXON YS11) 100 DEG. C...
Serial Number Format for Projector 00J6601000 751 00001 59 00J6601000 = Part Number excluded “dot” 751 = Week Code(ex:2007 = 7,the fifty-one weeks of the year = 51) 00001 = Serial Numbers 59 = Manufacturing Code 10 = Eng. Version Code H5350 Confidential...