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SteelCentral™ NetExpress Appliance
Installation Guide
Model SCNE-00470
Version 10.14.x
August 2018

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Summary of Contents for Riverbed SteelCentral NetExpress

  • Page 1 SteelCentral™ NetExpress Appliance Installation Guide Model SCNE-00470 Version 10.14.x August 2018...
  • Page 2 Riverbed or their respective owners. This document is furnished "AS IS" and is subject to change without notice and should not be construed as a commitment by Riverbed. Riverbed does not provide any warranties for any information contained herein and specifically disclaims any liability for damages, including without limitation direct, indirect, consequential, and special damages in connection with this document.
  • Page 3: Table Of Contents

    Contents Chapter 1 - Introduction..........................1 Additional Resources............................1 Safety Guidelines..............................2 Contacting Riverbed ............................2 Chapter 2 - Preparation..........................3 Requirements ..............................3 Data sources..............................4 Cable connections.............................4 Power.................................4 Console port...............................4 Primary port...............................4 Auxiliary port ............................5 Traffic monitoring ports ..........................5 Access to the network..........................5 Configuration information ..........................6 Licensing strategy.............................8...
  • Page 4 Contents Step 1 - Run the configuration wizard......................13 Step 2 - Log in to the web user interface ......................14 Chapter 5 - Installing new software ......................17 Overview ................................17 Checklist .................................18 Step 1 - Download the software ........................19 Step 2 - Create bootable USB memory sticks ....................19 Step 3 - Insert the bootable USB memory stick into the system ..............19 Step 4 - Connect to the console port.......................19 Step 5 - Configure the BIOS...........................19...
  • Page 5: Chapter 1 - Introduction

    Operational configuration is described in the online help system of each product. This guide also describes downloading new software from the Riverbed Support site and installing it, in case you choose to do that instead of running the factory-installed software.
  • Page 6: Safety Guidelines

    Safety and Compliance Guide. Before you install, operate, or service the Riverbed product, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in this guide.
  • Page 7: Chapter 2 - Preparation

    Customer account on the Riverbed Support site  Licensing strategy  If you will be downloading new software from the Riverbed Support site instead of running the factory-installed software, you will also need: USB memory sticks with at least 1 GB capacity ...
  • Page 8: Data Sources

    QoS configuration and flow data. SteelFlow Net is a standards-compliant variant of NetFlow v9 that uses a custom Riverbed template to send standard NetFlow data as well as more specialized metrics. Additionally, NetExpress can obtain flow data from NetFlow, IPFIX, Packeteer FDR or sFlow sources. If NetExpress is to receive flow data from NetFlow-enabled devices, enable the SNMP ifIndex persistence feature of the NetFlow source to ensure consistency of interface reporting.
  • Page 9: Auxiliary Port

    Cable connections Preparation A terminal device (laptop, KVM, etc.) is available on the management network for logging in to the NetExpress  user interface. Auxiliary port Optionally, the AUX port can be configured. This is useful if you what to keep network data and network control traffic on separate networks.
  • Page 10: Configuration Information

    Preparation Configuration information Vulnerability scanner ports – If you will be using NetExpress vulnerability scan feature, then you must allow  traffic on the port that the SteelCentral product is to use for accessing the vulnerability scanner server. Obtain vulnerability scanner server addresses and port numbers from the administrator of those systems. The default ports are as follows: Nessus: 1241 ...
  • Page 11 Configuration information Preparation Monitored network port settings - mon0_2 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate Monitored network port settings - mon0_3 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate Packet Deduplication Enable packet deduplication if your network configuration might cause the SteelCentral product to see duplicated packets.
  • Page 12: Licensing Strategy

    If NetExpress is configured and has Internet connectivity, it can download its license keys automatically. Otherwise, someone must email the keys from the Licenses section of the Riverbed Support site and then copy them from the email, or else copy them directly from the Support site, and then someone must add them to NetExpress manually.
  • Page 13 Using the Licenses section of the Riverbed Support site is described in Chapter 6, “Licensing.” After the licenses have been activated on the Riverbed Support site, the license keys can be added to the NetExpress either automatically or manually. If only one appliance is being installed, or if all the appliances are to be licensed for the same features and capacities, the Support site handles this automatically.
  • Page 14 Preparation Licensing strategy SteelCentral™ NetExpress Appliance Installation Guide...
  • Page 15: Chapter 3 - Cabling

    Cabling CHAPTER 3 Installation requires connecting to the console port for initial software configuration and connecting to the primary port for operations. “Cabling to the console port” on page 11  “Cabling to the management network” on page 12  “Cabling to the monitored network”...
  • Page 16: Cabling To The Management Network

    Cabling Cabling to the management network Cabling to the management network Primary port Connect a straight-through cable from the management network to the Primary (PRI) connector on back of the NetExpress chassis. Auxiliary port If the Auxiliary port is to be used for receiving data or for remote management of chassis-level functions, connect a straight-through cable from the management network to the to the AUX connector.
  • Page 17: Chapter 4 - Configuration

    Configure the factory-installed software as described in this chapter and then update it to the latest version.  Perform a full installation of new software downloaded from the Riverbed Support site. This replaces the factory-  installed software.
  • Page 18: Step 2 - Log In To The Web User Interface

    Configuration Step 2 - Log in to the web user interface 2. When the configuration wizard starts, it displays the product model and serial number. If you will be activating the licenses manually, record this information to use during license activation. 3.
  • Page 19 5. When prompted, enter a new password for the web user interface. If NetExpress has an Internet connection, it will attempt to download licenses from the Riverbed Support site. Alternatively, you can either add or download applicable licenses using the NetExpress Configuration > Licenses page.
  • Page 20 Configuration Step 2 - Log in to the web user interface SteelCentral™ NetExpress Appliance Installation Guide...
  • Page 21: Chapter 5 - Installing New Software

    CHAPTER 5 This chapter describes how to download the software from the Riverbed Support site and install it in NetExpress. It provides a checklist section that can be used as a guide for those familiar with installing software from a USB memory stick, and more detailed step-by-step instructions explaining items on the checklist.
  • Page 22: Checklist

    12. When prompted, enter a new password for the web user interface. If the NetExpress has an Internet connection, it will attempt to download licenses from the Riverbed Support site. Alternatively, you can either add or download applicable licenses using the NetExpress Configuration > Licenses page.
  • Page 23: Step 1 - Download The Software

    Installing new software Step 1 - Download the software Download the installation software from the Riverbed Support site: https://support.riverbed.com This requires an account on the Support site. If you do not have an account, follow the directions on the Support site to set one up.
  • Page 24: Step 6 - Install The Software

    Installing new software Step 6 - Install the software 3. On the Advanced menu: Select “USB Configuration” and press Enter.   Select “Make USB Devices Non-bootable” and press Enter. Select “Disabled” and press Enter.  Press Esc to go back to the previous menu. ...
  • Page 25: Step 9 - Log Into The Web User Interface

    5. When prompted, enter a new password for the web user interface. If NetExpress has an Internet connection, it will attempt to download licenses from the Riverbed Support site. Alternatively, you can either add or download applicable licenses using the NetExpress Configuration > Licenses page.
  • Page 26 Installing new software Step 9 - Log into the web user interface SteelCentral™ NetExpress Appliance Installation Guide...
  • Page 27: Chapter 6 - Licensing

    If you are licensing multiple NetExpress appliances to run with different features or capacities, then it is necessary to go to the Licenses section of the Riverbed Support site and assign the licenses to the serial numbers of the products.
  • Page 28: Manual Licensing

    1. Obtain the serial number for the appliance to be licensed. It is located on the pull-out tab near the upper-left corner of the front of the chassis. 2. Go to the Riverbed Support site at support.riverbed.com and click the Licenses link. 3. Enter the product serial number. This displays a table listing the serial numbers of all the SteelCentral products purchased on the same purchase order as the appliance whose serial numbers you entered.
  • Page 29: Licensing Multiple Products

    1. Obtain the serial number for each appliance to be licensed. 2. Go to the Riverbed Support site at support.riverbed.com and click the Licenses link. 3. Enter the product serial number. This displays a table listing the serial numbers of all the SteelCentral products purchased on the same purchase order as the appliance whose serial numbers you entered.
  • Page 30 Licensing Licensing multiple products SteelCentral™ NetExpress Appliance Installation Guide...
  • Page 31: Chapter 7 - Installation Verification

    Installation verification CHAPTER 7 Installation verification requires NetExpress to be receiving traffic data from at least one source. To determine if it is receiving data, log in to the web user interface and navigate to the System > Devices/Interfaces page. Check the status of Flow Gateway, NetShark or other data source devices on the Devices tab.
  • Page 32 Installation verification SteelCentral™ NetExpress Appliance Installation Guide...
  • Page 33: Appendix A - Specifications

    Specifications APPENDIX A This chapter describes: “Console cable wiring” on page 29  “Controls and indicators” on page 30  “Mechanical and electrical specifications” on page 31  Console cable wiring The console cable provided in the accessory kit has an RJ45 connector on one end and a 9-pin D-subminiature connector on the other end.
  • Page 34: Controls And Indicators

    Specifications Controls and indicators Controls and indicators Front panel The panel near the upper right corner of the front of the chassis includes the following controls and indicators: Callout Name Description System ID button Press this button to light a blue LED in the button and on the back of the chassis.
  • Page 35: Disk Fault Indicators

    Mechanical and electrical specifications Specifications Amber  – Blinking - Major alarm. Non-fatal failure. The hardware platform is still operating in a degraded condition, but is likely to soon halt. – Continuously on - Critical alarm. The hardware platform has failed or shut down. Disk fault indicators Each disk drive has an amber fault indicator.
  • Page 36 Specifications Mechanical and electrical specifications Cooling: The NetExpress requires approximately 458 Btu/hr cooling. Ambient air should be: Air temperature: 10° to 35° C (50° to 95° F)  Humidity: 20% to 90% non-condensingOperating acoustic noise (typical): 7.0 BA (Operating condition in a typical office ambient temperature of 23 +/- 2 deg C) ...
  • Page 37 SteelCentral™ NetExpress Appliance Installation Guide...
  • Page 38 Riverbed Technology 680 Folsom Street San Francisco, CA 94107 Phone: 415.247.8800 Fax: 415.247.8801 Part Number Web: http://www.riverbed.com 712-00269-09...

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