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Riverbed SteelHead CX xx70 Series Upgrade And Maintenance Manual

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Upgrade and Maintenance Guide
™
SteelHead
CX (xx70, xx55)
SteelHead DX
SteelHead EX (xx60)
SteelHead Interceptor
™
SteelCentral
(xx70)
™
SteelFusion
Core
May 2016

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Summary of Contents for Riverbed SteelHead CX xx70 Series

  • Page 1 Upgrade and Maintenance Guide ™ SteelHead CX (xx70, xx55) SteelHead DX SteelHead EX (xx60) SteelHead Interceptor ™ SteelCentral (xx70) ™ SteelFusion Core May 2016...
  • Page 2 © 2016 Riverbed Technology, Inc. All rights reserved. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without the prior written consent of Riverbed or their respective owners.

  • Page 3: Table Of Contents

    Document Conventions .........................8 Electrostatic Discharge Guidelines......................8 Safety Guidelines ............................8 Documentation and Release Notes ......................9 Contacting Riverbed............................9 Chapter 1 - Replacing xx70, Interceptor 9600, and SteelFusion Core 3500 Components ....11 Appliances Included in This Chapter .......................11 Required Tools .............................12 Removing and Installing the Bezel......................12 Removing and Installing the Chassis Cover....................13...
  • Page 4 C o n t e n t s Replacing Fans in 1U Appliances.......................35 Replacing Fans in 2U Appliances.......................38 Chapter 2 - Replacing CX xx55, EX xx60, DX, and SteelFusion Core Components......41 Appliances Included in This Chapter .......................41 Required Tools .............................41 Opening the Bezel............................42 Removing the Chassis Cover ........................43 Removing the Chassis Cover on the Desktop Appliances .............44...
  • Page 5 C o n t e n t s Chapter 4 - Upgrading SteelHead CX, EX, and SteelFusion Core Appliances ........91 Overview...............................91 Model Upgrades and Platform Requirements .................91 Hardware Upgrade Kits ........................95 Basic Steps..............................96 Installing Licenses and Activating Specifications ...................97 Model Upgrades Using the CLI ......................97 Model Upgrades Using the Management Console .................99 Installing Hardware for Model Upgrades .....................101 Installing Required Memory and Disk Drives for CX755H Upgrades........102...
  • Page 6 C o n t e n t s Appendix B - Monitoring and Managing xx70, Interceptor 9600, and Core 3500 Appliances with BMC Setting Up the BMC for Initial Access ....................134 Setting Up BMC on SteelHead and SteelFusion Core 3500............134 Setting Up BMC on NetProfiler......................134 Setting Up BMC on NetShark......................134 Logging In to the BMC..........................135...

  • Page 7: Preface

    This guide only describes how to remove hard drives for these desktop models. Riverbed product names have changed. At the time of publication, the user interfaces of the products described in this guide may have not changed, and the original names may be used in the text. For the product naming key, see http://www.riverbed.com/products/#Product_List.

  • Page 8: Document Conventions

    P r e f a c e E l e c t r o s t a t i c D i s c h a r g e G u i d e l i n e s Document Conventions This manual uses the following standard set of typographical conventions to introduce new terms, illustrate screen displays, describe command syntax, and so forth.

  • Page 9: Documentation And Release Notes

    Safety and Compliance Guide. Before you install, operate, or service the Riverbed products, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation.
  • Page 10 P r e f a c e C o n t a c t i n g R i v e r b e d U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 11: Chapter 1 - Replacing Xx70, Interceptor 9600, And Steelfusion Core 3500 Components

    Replacing xx70, Interceptor 9600, CHAPTER 1 and SteelFusion Core 3500 Components This chapter describes how to replace components in SteelHead CX xx70, SteelCentral xx70, SteelHead Interceptor 9600, and SteelFusion Core 3500 appliances. It includes the following sections: “Appliances Included in This Chapter” on page 11 ...

  • Page 12: Required Tools

    You must use approved components for the appliance to function properly. Installation of unapproved  components will result in boot failure. To order components, contact Riverbed Support at https:// support.riverbed.com. An antistatic strap. When you replace appliance components, you must wear a grounded ESD ...

  • Page 13: Removing And Installing The Chassis Cover

    R e m o v i n g R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s a n d I n s t a l l i n g t h e C h a s s i s C o v e Before installing the bezel, you must install the rack handles.
  • Page 14 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s R e m o v i n g a n d I n s t a l l i n g t h e C h a s s i s C o v e 2.

  • Page 15: Installing The Chassis Cover On 1U And 2U Appliances

    R e m o v i n g a n d I n s t a l l i n g t h e A i r D u c t R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s Installing the Chassis Cover on 1U and 2U Appliances This section describes how to install the chassis covers for the 1U and 2U xx70 appliances.

  • Page 16: Removing And Installing The Air Duct For 1U Appliances

    R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s R e m o v i n g a n d I n s t a l l i n g t h e A i r D u c t Removing and Installing the Air Duct for 1U Appliances Follow these instructions to remove and install the air duct for the 1U appliances.

  • Page 17: Removing And Installing The Air Duct For 2U Appliances

    R e m o v i n g a n d I n s t a l l i n g t h e A i r D u c t R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s To install the air duct Ensure the HDD cable is inside the air duct, align the two holes on the air duct with the alignment pins ...
  • Page 18 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s R e m o v i n g a n d I n s t a l l i n g t h e A i r D u c t 2.

  • Page 19: Replacing Disk Drives

    R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s 3.
  • Page 20 When replacing a drive, replace only one drive at a time. You must use approved disk drives. To order disk drives, contact Riverbed Support at https://support.riverbed.com. Note: When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge.
  • Page 21 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s 3.
  • Page 22 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s Make sure the drive connector matches the backplane connector.

  • Page 23: Replacing Disk Drives In 2U Appliances With 2.5-Inch Drives

    When replacing a drive, replace only one drive at a time. You must use approved disk drives. To order disk drives, contact Riverbed Support at https://support.riverbed.com. Note: When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge.
  • Page 24 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s 3.

  • Page 25: Replacing Disk Drives In 2U Appliances With 3.5-Inch Drives

    R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s Make sure the drive connector matches the backplane connector.
  • Page 26 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s You must use approved disk drives. To order disk drives, contact Riverbed Support at https:// support.riverbed.com.
  • Page 27 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s 3.
  • Page 28 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g D i s k D r i v e s Make sure the drive connector matches the backplane connector.

  • Page 29: Replacing Power Supply Units

    R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g P o w e r S u p p l y U n i t s The new disk drive runs through a self-test automatically.

  • Page 30: Replacing An Ac Power Supply With A Dc Power Supply

    R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s R e p l a c i n g M e m o r y M o d u l e s 4.

  • Page 31: Replacing Memory Modules In 1U Appliances

    5. Replace the memory module with an approved memory module of the same size. Note: Replacing the existing memory module with a module of a different size causes the appliance to fail. You must use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct memory modules.
  • Page 32 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s R e p l a c i n g M e m o r y M o d u l e s The module slot has two alignment keys that allow you to install the module in only one direction.

  • Page 33: Replacing Memory Modules In 2U Appliances

    5. Replace the memory module with an approved memory module of the same size. Note: Replacing the existing memory module with a module of a different size causes the appliance to fail. You must use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct memory modules.

  • Page 34: Replacing Fans

    To determine fan status on SteelHead 1. Connect to the CLI. For details, see the Riverbed Command-Line Interface Reference Manual. 2. At the system prompt, enter the show stats fan command: U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 35: Replacing Fans In 1U Appliances

    This section describes how to replace fans in the 1U appliances. These appliances are equipped with four fans. The fans are not hot swappable; you must power down the appliance before replacing the fans. Note: You must use approved fans. To order fans, contact Riverbed Support at https://support.riverbed.com. To replace the fans in the 1U appliances 1.
  • Page 36 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g F a n s The 1U appliance has four fans, in slots 2, 3, 4, and 5.
  • Page 37 Note: If the RiOS IPMI alarm triggers when you open the chassis cover, enter the clear hardware error-log command in the CLI to clear the alarm. For details, see the Riverbed Command-Line Interface Reference Manual. U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 38: Replacing Fans In 2U Appliances

    This section describes how to replace fans in the 2U appliances. These appliances are equipped with five dual-unit hot-swappable fans at the front of the chassis. Important: You must use approved fans. To order fans, contact Riverbed Support at https://support.riverbed.com. To replace the fans in the 2U appliances 1.
  • Page 39 Note: If the IPMI alarm triggers when you open the chassis cover, enter the clear hardware error-log command in the CLI to clear the alarm. For details, see the Riverbed Command-Line Interface Reference Manual. U p g r a d e a n d M a i n t e n a n c e G u i d e...
  • Page 40 R e p l a c i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d S t e e l F u s i o n C o r e 3 5 0 0 C o m p o n e n t s e p l a c i n g F a n s U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 41: Chapter 2 - Replacing Cx Xx55, Ex Xx60, Dx, And Steelfusion Core Components

    Replacing CX xx55, EX xx60, DX, CHAPTER 2 and SteelFusion Core Components This chapter describes how to replace components in SteelHead CX xx55, DX, EX, and SteelFusion Core 2000/3000 appliances. It includes the following sections: “Appliances Included in This Chapter” on page 41 ...

  • Page 42: Opening The Bezel

    You must use approved components for the appliance to function properly. Installation of unapproved  components will result in boot failure. To order appliance components, contact Riverbed Support at https://support.riverbed.com. An antistatic strap. When you replace components, you must wear a grounded ESD antistatic strap to ...

  • Page 43: Removing The Chassis Cover

    R e m o v i n g t h e C h a s s i s C o v e r C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e To release the bezel, press the tabs on each side of the bezel and pull toward you.

  • Page 44: Removing The Chassis Cover On The Desktop Appliances

    C o m p o n e n t s R e m o v i n g t h e C h a s s i s C o v e r e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e “Removing the Chassis Cover on 2U Appliances”...

  • Page 45: Removing The Chassis Cover On 2U Appliances

    R e m o v i n g t h e C h a s s i s C o v e r C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e 3.

  • Page 46: Replacing Disk Drives

    C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e e p l a c i n g D i s k D r i v e s 3.

  • Page 47: Removing Disk Drives In Desktop Appliances

    C o m p o n e n t s e p l a c i n g x x 5 5 e p l a c i n g D i s k D r i v e s , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e Removing Disk Drives in Desktop Appliances The following desktop appliances are equipped with removable disk drives:...
  • Page 48 C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e e p l a c i n g D i s k D r i v e s The following figure shows a possible configuration.

  • Page 49: Replacing Disk Drives In 1U Appliances

    The 1U CX1555 and EX1160 appliances are equipped with replaceable, hot-swappable hard-disk drives (HDD) and solid-state drives (SSD). You must use approved disk drives. To order disk drives, contact Riverbed Support at https://support.riverbed.com. Note: When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge.

  • Page 50: Replacing Disk Drives In 2U Appliances

    The 2U CX5055, CX7055, DX8000, EX1360, and SteelFusion Core 3000 appliances are equipped with replaceable, hot-swappable disk drives. You must use approved disk drives. To order disk drives, contact Riverbed Support at https://support.riverbed.com. Note: When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge.
  • Page 51 C o m p o n e n t s e p l a c i n g x x 5 5 e p l a c i n g D i s k D r i v e s , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e Caution: Use caution when you remove or replace components;...

  • Page 52: Replacing Disk Drives In 2U Appliances

    Replacing Disk Drives in 2U Appliances The 2U EX1260 and SteelFusion Core 2000 appliances are equipped with replaceable, hot-swappable disk drives. You must use approved disk drives. To order disk drives, contact Riverbed Support at https:// support.riverbed.com. Note: When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge.
  • Page 53 This command ensures the RAID system removes the disk partitions before the drive is removed from the slot. For details, see the Riverbed Command-Line Interface Reference Manual. 4. Press the orange release button and pull the drive handle toward you to release the disk drive.

  • Page 54: Replacing Power Supply Units

    C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e e p l a c i n g P o w e r S u p p l y U n i t s 8.

  • Page 55: Replacing Memory Modules

    Replacing Memory Modules in Desktop Appliances This section describes how to replace memory modules in desktop CX555 and CX755 appliances. Note: You must use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct memory modules. To replace the memory modules in the desktop CX555 and CX755 appliances 1.
  • Page 56 C o m p o n e n t s R e p l a c i n g M e m o r y M o d u l e s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e 4.

  • Page 57: Replacing Memory Modules In 1U Appliances

    R e p l a c i n g M e m o r y M o d u l e s C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e Replacing Memory Modules in 1U Appliances...
  • Page 58 C o m p o n e n t s R e p l a c i n g M e m o r y M o d u l e s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e 4.

  • Page 59: Replacing Memory Modules In 2U Appliances

    8. Remove the existing memory module and replace it with an approved memory module of the same size. Note: Replacing the existing memory module with a module of a different size causes the appliance to fail. You must use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct memory modules.
  • Page 60 C o m p o n e n t s R e p l a c i n g M e m o r y M o d u l e s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e The following diagram illustrates memory module slot locations in these appliances.
  • Page 61 R e p l a c i n g M e m o r y M o d u l e s C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e 3.
  • Page 62 C o m p o n e n t s R e p l a c i n g M e m o r y M o d u l e s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e 5.
  • Page 63 Note: Replacing the existing memory module with a module of a different size causes the appliance to fail. You must use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct memory modules.

  • Page 64: Replacing Fans

    The fans are not hot swappable; you must power down the appliance before replacing the fans. Important: You must use approved fans. To order fans, contact Riverbed Support at https://support.riverbed.com. To replace the fans in the 1U CX1555 and EX1160 appliances 1.
  • Page 65 Note: If the RiOS IPMI alarm triggers when you open the chassis cover, run the clear hardware error-log command in the CLI to clear the alarm. For details, see the Riverbed Command-Line Interface Reference Manual. U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 66: Replacing Fans In 2U Appliances

    Core 2000, and SteelFusion Core 3000 appliances. These appliances are equipped with four dual-unit hot- swappable fans at the front of the chassis. Note: You must use approved fans. To order fans, contact Riverbed Support at https://support.riverbed.com. To replace the fans in the 2U appliances 1.
  • Page 67 Note: If the IPMI alarm triggers when you open the chassis cover, enter the clear hardware error-log command in the CLI to clear the alarm. For details, see the Riverbed Command-Line Interface Reference Manual. U p g r a d e a n d M a i n t e n a n c e G u i d e...
  • Page 68 C o m p o n e n t s e p l a c i n g x x 5 5 , E X x x 6 0 , D X , a n d S t e e l F u s i o n C o r e e p l a c i n g F a n s U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 69: Chapter 3 - Replacing Steelhead Xx50 Components

    You must use approved components for the appliance to function properly. Installation of unapproved  components will result in boot failure. To order components, contact Riverbed Support at https:// support.riverbed.com. An antistatic strap. When you replace components, you must wear a grounded ESD antistatic strap to ...

  • Page 70: Replacing Disk Drives

    Make sure that the strap makes skin contact prior to handling equipment. If you have older hardware (for example, xx20 appliances), see the documentation set for RiOS v6.5.x or earlier. To service appliance 50, 100, 200, and 300 disk drives, contact Riverbed Support at https://support.riverbed.com.
  • Page 71 C o m p o n e n t s e p l a c i n g x 5 0 e p l a c i n g D i s k D r i v e s S t e e l H e a d x 4.

  • Page 72: Replacing Disk Drives In The Interceptor 9350

    C o m p o n e n t s e p l a c i n g x 5 0 S t e e l H e a d x e p l a c i n g D i s k D r i v e s 10.
  • Page 73 C o m p o n e n t s e p l a c i n g x 5 0 e p l a c i n g D i s k D r i v e s S t e e l H e a d x The bezel remains attached to the appliance on hinges.

  • Page 74: Replacing Power Supply Units

    C o m p o n e n t s e p l a c i n g x 5 0 S t e e l H e a d x e p l a c i n g P o w e r S u p p l y U n i t s Make sure you remove the correct drive.

  • Page 75: Replacing Memory

    Memory modules and slot locations vary according to the motherboard in your appliance. Before you begin, you must obtain the correct replacement memory and slot location from Riverbed Support. The following figures identify the slot location for the memory modules according to the hardware platform.

  • Page 76: Replacing Memory Modules In Steelhead 150, 250, And 550 Appliances

    This section describes how to replace memory modules in a SteelHead 150, 250, and 550 appliance. Before you begin, work with Riverbed Support at https://support.riverbed.com to determine the type of memory for the motherboard in your appliance and to determine the correct slot location for the memory.
  • Page 77 5 0 S t e e l H e a d x When replacing memory, you must use approved memory modules. Contact your Riverbed sales representative to obtain the correct memory modules. Note: When you replace memory modules, you must wear a grounded ESD antistatic strap to protect the hardware against electrostatic discharge.
  • Page 78 C o m p o n e n t s R e p l a c i n g M e m o r y e p l a c i n g x 5 0 S t e e l H e a d x Caution: Be careful not to touch the adjacent power supply unit.

  • Page 79: Replacing Memory Modules In 1U Xx50 Appliances

    This section describes how to replace memory modules in a 1U appliance. Before you begin, you must obtain the correct replacement memory and slot location from Riverbed Support. Memory modules and slot locations vary according to the motherboard in your appliance.

  • Page 80: Replacing Memory Modules In 3U Xx50 Appliances

    This section describes how to replace memory modules in 3U appliances. Before you begin you must obtain the correct replacement memory and slot location from Riverbed Support. Memory modules and slot locations vary according to the motherboard in your appliance.
  • Page 81 R e p l a c i n g M e m o r y C o m p o n e n t s e p l a c i n g x 5 0 S t e e l H e a d x To remove the cooling shroud 1.
  • Page 82 3. Remove the existing memory module and replace it with an approved memory module of the same size. Note: Replacing the existing memory module with a module of a different size causes the system to fail. You must use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct memory modules.

  • Page 83: Replacing Fans

    This section describes how to determine the status of individual fans in the appliance. To determine fan status 1. Connect to the CLI. For details, see the Riverbed Command-Line Interface Reference Manual. 2. At the system prompt, enter show stats fan: amnesiac> show stats fan...
  • Page 84 C o m p o n e n t s e p l a c i n g x 5 0 S t e e l H e a d x e p l a c i n g F a n s Fan ID Physical Label Fan 5...
  • Page 85 C o m p o n e n t s e p l a c i n g x 5 0 e p l a c i n g F a n s S t e e l H e a d x 2.
  • Page 86 Note: The RiOS IPMI alarm triggers when the chassis cover opens on these appliances while the system is running. To clear this alarm, run the clear hardware error-log command in the CLI. For details, see the Riverbed Command-Line Interface Reference Manual.
  • Page 87 Note: The RiOS IPMI alarm is triggered when the chassis cover is opened on these appliances while the system is running. To clear this alarm, enter the clear hardware error-log command in the CLI. For details, see the Riverbed Command-Line Interface Reference Manual.
  • Page 88 C o m p o n e n t s e p l a c i n g x 5 0 S t e e l H e a d x e p l a c i n g F a n s 5.
  • Page 89 C o m p o n e n t s e p l a c i n g x 5 0 e p l a c i n g F a n s S t e e l H e a d x 21.
  • Page 90 C o m p o n e n t s e p l a c i n g x 5 0 S t e e l H e a d x e p l a c i n g F a n s U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 91: Chapter 4 - Upgrading Steelhead Cx, Ex, And Steelfusion Core Appliances

    A model upgrade enables you to add a license to an existing CX, EX, or SteelFusion appliance to increase the capacity and the model number of the appliance within its platform family. You can install licenses using the Riverbed command-line interface (CLI) or the SteelHead Management Console. Model upgrades always preserve the configuration of the appliance.
  • Page 92 C o r e A p p l i a n c e s v e r v i e w U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Source Destination Upgrade...
  • Page 93 C o r e A p p l i a n c e s v e r v i e w U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Source Destination Upgrade...
  • Page 94 C o r e A p p l i a n c e s v e r v i e w U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Source Destination Upgrade...

  • Page 95: Hardware Upgrade Kits

     these appliances, you need to exchange the appliance. During this upgrade, there is no data store migration. For more information about this upgrade, contact Riverbed Support. You cannot upgrade an EX1260 (2 TB) to an EX1260 (4 TB). ...

  • Page 96: Basic Steps

    C o r e A p p l i a n c e s v e r v i e w U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Upgrade Upgrade Kit Memory Modules Included...

  • Page 97: Installing Licenses And Activating Specifications

    To install a model upgrade license from the CLI 1. Connect to the Riverbed CLI. For detailed information about using the CLI, see the Riverbed Command-Line Interface Reference Manual. 2. Enter enable mode; at the system prompt, enter the enable command: amnesiac >...
  • Page 98 5. Install the model upgrade license; enter the license install <license-key> command: amnesiac (config) # license install LIC-EXAMPLE-EX760H-0000-0000-0-000X-0XX0 Important: Riverbed recommends you write the license to memory after it has been installed. 6. Write the model upgrade license to memory; enter the write memory command: amnesiac (config) # write memory 7.

  • Page 99: Model Upgrades Using The Management Console

    I n s t a l l i n g L i c e n s e s a n d A c t i v a t i n g S p e c i f i c a t i o n s C o r e A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Appliance upgrade to EX760H successful...
  • Page 100 C o r e A p p l i a n c e s I n s t a l l i n g L i c e n s e s a n d A c t i v a t i n g S p e c i f i c a t i o n s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n To install a model upgrade license using the Management Console 1.

  • Page 101: Installing Hardware For Model Upgrades

    C o r e A p p l i a n c e s I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n The hardware model specifications appear at the bottom of the page.

  • Page 102: Installing Required Memory And Disk Drives For Cx755H Upgrades

    C o r e A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s For model upgrades that require additional hardware, you can install the license but cannot fully activate the specification until you install the required hardware.
  • Page 103 C o r e A p p l i a n c e s I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n CX755L and CX755M ship with a 2 GB memory module installed in DIMM slot 0;...
  • Page 104 C o r e A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s Caution: Use a magnetic screwdriver to remove the screws.

  • Page 105: Replacing Hard Disk Drives For Cx1555H Upgrades

    C o r e A p p l i a n c e s I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Replacing Hard Disk Drives for CX1555H Upgrades This section describes how to install disk drives for CX1555H upgrades.

  • Page 106: Installing Required Memory And Disk Drives For Ex1160Vh Upgrades

    C o r e A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s 9.
  • Page 107 C o r e A p p l i a n c e s I n s t a l l i n g H a r d w a r e f o r M o d e l U p g r a d e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n For complete instruction on adding memory, see “Replacing Memory Modules in 1U Appliances”...

  • Page 108: Adding Disk Drives For Ex1260Vh Upgrades

    C o r e A p p l i a n c e s U p g r a d i n g M e m o r y f o r E X 1 2 6 0 A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n Adding Disk Drives for EX1260VH Upgrades This section describes how to install disk drives for EX1260VH upgrades.

  • Page 109: Upgrading To 32 Gb

    U p g r a d i n g M e m o r y f o r E X 1 2 6 0 A p p l i a n c e s C o r e A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n The following illustration shows the memory module slot locations for the EX1260.
  • Page 110 C o r e A p p l i a n c e s U p g r a d i n g M e m o r y f o r E X 1 2 6 0 A p p l i a n c e s U p g r a d i n g S t e e l H e a d C X , E X , a n d S t e e l F u s i o n 1 1 0 U p g r a d e a n d M a i n t e n a n c e G u i d e...

  • Page 111: Chapter 5 - Upgrading Steelhead Xx50 Appliances

    “Electrostatic Discharge Guidelines” on page Note: You must use approved hardware for the system to function properly. Installation of unapproved hardware can result in boot failure. To order Upgrade Kits, contact Riverbed Support at https://support.riverbed.com. Overview A model upgrade enables you to add a license and hardware to an existing SteelHead xx50 appliance to increase the capacity and model number of the SteelHead within its platform family.

  • Page 112: Platform Requirements

    x 5 0 A p p l i a n c e s v e r v i e w U p g r a d i n g S t e e l H e a d x Platform Requirements Basic model upgrades require RiOS software v4.1.9d, v5.0.7e, v5.5.2d, or later.

  • Page 113: Hardware Requirements

    550H 1 x 2 GB (2 GB) Note: RSP requires a license and an additional 2 GB of memory. For detailed information about RSP, see the Riverbed Services Platform Installation Guide. Contact Riverbed Support at https://support.riverbed.com for information about ordering RSP.

  • Page 114: Installing Licenses And Activating Specifications

    CLI can be used to install licenses and activate specifications with RiOS software v4.1.9d, v5.0.7e, v5.0.9, v5.5.2d, v5.5.4, and later. 1. Connect to the Riverbed CLI. For detailed information about using the CLI, see the Riverbed Command-Line Interface Reference Manual. 2. Enter enable mode; at the system prompt, enter the enable command: amnesiac > enable 3.
  • Page 115 I n s t a l l i n g L i c e n s e s a n d A c t i v a t i n g S p e c i f i c a t i o n s x 5 0 A p p l i a n c e s U p g r a d i n g S t e e l H e a d x amnesiac (config) # show licenses...

  • Page 116: Model Upgrades Using The Management Console

    x 5 0 A p p l i a n c e s I n s t a l l i n g L i c e n s e s a n d A c t i v a t i n g S p e c i f i c a t i o n s U p g r a d i n g S t e e l H e a d x Relaunching optimization service.
  • Page 117 I n s t a l l i n g L i c e n s e s a n d A c t i v a t i n g S p e c i f i c a t i o n s x 5 0 A p p l i a n c e s U p g r a d i n g S t e e l H e a d x 5.
  • Page 118 x 5 0 A p p l i a n c e s I n s t a l l i n g L i c e n s e s a n d A c t i v a t i n g S p e c i f i c a t i o n s U p g r a d i n g S t e e l H e a d x When the upgrade is complete, the appliance is transformed into the new model.

  • Page 119: Appendix A - Monitoring And Managing Desktop Cx Appliances With Bmc

    Monitoring and Managing Desktop APPENDIX A CX Appliances with BMC The SteelHead CX570 and CX770 appliances include Baseboard Management Controller (BMC) support. The BMC monitors the physical state of the appliance. The BMC tracks system and network watchdogs, error logs, and sensors. The sensors of a BMC measure internal physical variables such as temperature, power settings, and fan speeds.

  • Page 120: Setting Up The Bmc For Initial Access

    S e t t i n g U p t h e B M C f o r I n i t i a l A c c e s s Setting Up the BMC for Initial Access Before you can access the BMC, you need to configure its network settings using the Riverbed CLI. For details about using the CLI, see the Riverbed Command-Line Interface Reference Manual.

  • Page 121: Using The Bmc Dashboard

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C U s i n g t h e B M C D a s h b o a r d The default user name is admin;...

  • Page 122: Viewing Field Replaceable Unit Information

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C V i e w i n g F i e l d R e p l a c e a b l e U n i t I n f o r m a t i o n Event Logs - Provide a graphical representation of all events incurred by the sensors and available ...

  • Page 123: Viewing Event Logs

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C M o n i t o r i n g S e r v e r H e a l t h Click View Event Log to view the log page for the selected sensor.

  • Page 124: Configuring The Bmc

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C C o n f i g u r i n g t h e B M C Configuring the BMC From the Configuration menu, you can customize network settings, configure platform event filtering, set...

  • Page 125: Configuring Platform Event Filtering

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C C o n f i g u r i n g t h e B M C Configuring Platform Event Filtering You can use the Configuration >...

  • Page 126: Configuring Users

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C C o n f i g u r i n g t h e B M C To delete an entry Select the entry to be deleted and click Delete.
  • Page 127 M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C C o n f i g u r i n g t h e B M C To upload a certificate and private key 1.
  • Page 128 M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C C o n f i g u r i n g t h e B M C To generate an SSL certificate 1.

  • Page 129: Controlling The Power

    To update the firmware 1. Download the software for the firmware update from the Riverbed support Web site. The software is available in the Related Software table in the SteelHead appliance Software & Documentation page, available at this URL: https://support.riverbed.com/content/support/software/steelhead/appliance.html...
  • Page 130 M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C U p d a t i n g t h e F i r m w a r e 2.
  • Page 131 U p d a t i n g t h e F i r m w a r e M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C The system verifies the firmware image and displays the current firmware version and the new firmware version.

  • Page 132: Changing The Bmc Administrator Password

    M o n i t o r i n g a n d M a n a g i n g D e s k t o p C X A p p l i a n c e s w i t h B M C C h a n g i n g t h e B M C A d m i n i s t r a t o r P a s s w o r d Changing the BMC Administrator Password The System Administrator page lets you change the BMC password.

  • Page 133: Appendix B - Monitoring And Managing Xx70, Interceptor 9600, And Core 3500 Appliances With Bmc

    Monitoring and Managing xx70, APPENDIX B Interceptor 9600, and Core 3500 Appliances with BMC The SteelHead CX xx70, SteelHead Interceptor 9600, SteelFusion Core 3500, and SteelCentral xx70 appliances include Baseboard Management Controller (BMC) support. The BMC monitors the physical state of the appliance. The BMC tracks system and network watchdogs, error logs, and sensors.

  • Page 134: Setting Up The Bmc For Initial Access

    A p p l i a n c e s w i t h B M C S e t t i n g U p t h e B M C f o r I n i t i a l A c c e s s M o n i t o r i n g a n d M a n a g i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d C o r e 3 5 0 0 Setting Up the BMC for Initial Access Before you can access the BMC, you need to configure its network settings.

  • Page 135: Logging In To The Bmc

    A p p l i a n c e s w i t h B M C L o g g i n g I n t o t h e B M C M o n i t o r i n g a n d M a n a g i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d C o r e 3 5 0 0 To configure the BMC on a NetShark Enable DHCP on the remote management port with this command: ...
  • Page 136 A p p l i a n c e s w i t h B M C M o n i t o r i n g a n d M a n a g i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d C o r e 3 5 0 0 L o g g i n g I n t o t h e B M C The default user name is root;...

  • Page 137: Viewing System Information

    V i e w i n g S y s t e m I n f o r m a t i o n A p p l i a n c e s w i t h B M C M o n i t o r i n g a n d M a n a g i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d C o r e 3 5 0 0 The page includes a menu bar to access BMC features.

  • Page 138: Configuring The Bmc

    Select the Configuration tab and use the navigation bar on the left to view these sections: IPv4/IPv6 Network - Although sections appear for network configuration, Riverbed does not  recommend setting BMC network values from the BMC interface. The changes will not be saved between system restarts.

  • Page 139: Remotely Controlling The Appliance

     Alert Email - Configure how alerts are sent by email to an external SMTP email server.  Node Manager - Set node manager power policies. Note, Riverbed does not recommend setting up  suspend periods. Remotely Controlling the Appliance From the Remote Control section, you can control the appliance power and view the front panel status.
  • Page 140 A p p l i a n c e s w i t h B M C C h a n g i n g t h e B M C A d m i n i s t r a t o r P a s s w o r d M o n i t o r i n g a n d M a n a g i n g x x 7 0 , I n t e r c e p t o r 9 6 0 0 , a n d C o r e 3 5 0 0 1 4 0 U p g r a d e a n d M a i n t e n a n c e G u i d e...

This manual is also suitable for:

Steelhead cx xx55 seriesSteelhead ex xx60 seriesSteelcentral xx70 seriesSteelhead dx seriesSteelhead interceptor seriesSteelfusion core series ... Show all

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