Accessing jam areas
Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and
possible jam areas.
Standard tray
(Tray 1)
530-sheet tray
(Tray 2)
Use the following table to locate instructions for a particular jam; however, to resolve any message, you must clear
all media from the media path.
Jam message
Note: After clearing the printer of all jams in the media path, press Go. This clears the message from the
printer operator panel and printing continues.
Clearing jams guide
Page 2 of 10
Duplex rear
door
Rear door
Go to page
3
5
6
7
9
10