Getting Diagnostics On Drobo 8D - Drobo 8D User Manual

1.7.9

Getting Diagnostics on Drobo 8D

You can view and print an encrypted diagnostic file about the Drobo 8D.
1. In Drobo Dashboard, click the Help & Support option on the Navigation menu. The Help and
Support page opens.
2. Select the appropriate Drobo device from the drop-down list at the bottom of the screen (not
Drobo Dashboard) and then click the Get Diagnostics button.
3. In the Problem Description text box type in a description of your issue, if you have support
incident number please include it and then click Send button.
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